Windows 10: No Internet and Audio after windows 10 automatic update

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  1.    21 Dec 2016 #11

    No network and audio devices exist on your computer.
      My ComputerSystem Spec

  2.    21 Dec 2016 #12

    Matthew Wai said: View Post
    No network and audio devices exist on your computer.
    Yes but that only happened after the windows update though. It was working perfectly fine before the windows automatic update.
      My ComputerSystem Spec

  3.    21 Dec 2016 #13

    Hello,

    Thanks for the screenshot.

    0.1) Create a System Restore Point.

    1.0) Boot into safe mode with networking. https://www.tenforums.com/tutorials/...dows-10-a.html

    1.1) Open a run dialog with Windows key + R.

    1.2) Type in "regedit"

    1.3) Go to: HKEY_LOCAL_MACHINE> SYSTEM> CurrentControlSet>Control> Class

    1.4) Right click and find:
    Code:
    4d36e972-e325-11ce-bfc1-08002be10318
    Click image for larger version. 

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    Before you begin, export the folder to a safe location in case you ever want to use a VPN connection in the future.

    1.5) Then, in all folders from 0000 until xxxx look for "DriverDesc" at Names. If it says "WAN Miniport XXXXX" Delete the folder. (For this example, I would delete the folder 0013)


    Click image for larger version. 

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    1.6)
    Save all changes and close the registry.


    2.0) Open up a run dialog with WINDOWS key + R.

    2.1) Type in "devmgmt.msc".

    2.2) Expand the "Network Adapters" entry.

    2.3) Delete or Disable (I'm not sure what it says for you) every WAN miniport with right click and Uninstall /
    Disable. Double check to make sure that you got every single one of them.

    Click image for larger version. 

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    3.0) Open up another run dialog and type in "msconfig"

    3.1) Disable all services ! BUT HIDE ALL MICROSOFT SERVICES ​> FIRST < ! If you don't do this, you'll have a very fun time haha.

    Click image for larger version. 

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    3.2) Click on Apply and OK.

    3.3) Reboot the PC normally.

    Make sure that you got the right driver and bits version ( e.g. 32 or 64 bits) and Windows Version.
    The installation process should now go normal and will finish.
    Reboot your machine.
    I'm very curious for the results.
      My ComputerSystem Spec

  4.    21 Dec 2016 #14

    Hello azusa, Iíve just tried and it reinstalled all the wanminiports only though. None of the old drivers were found.
      My ComputerSystem Spec

  5.    22 Dec 2016 #15

    Have you tried ASUS PC Diagnostics?
      My ComputerSystem Spec

  6.    22 Dec 2016 #16

    Matthew Wai said: View Post
    Have you tried ASUS PC Diagnostics?
    No I have not, but i couldn't really find a version that is updated for windows 10 though.
      My ComputerSystem Spec

  7.    22 Dec 2016 #17

    nobodomon said: View Post
    Clean reinstall windows
    Did you use an ASUS DVD or Windows.iso downloaded online?
      My ComputerSystem Spec

  8.    22 Dec 2016 #18

    Matthew Wai said: View Post
    Did you use an ASUS DVD or Windows.iso downloaded online?
    I created bootable usb flash drive using another working windows 10 computer and used that to reinstall windows.
      My ComputerSystem Spec

  9.    22 Dec 2016 #19

    Try using the Windows DVD that came with your ASUS laptop.
      My ComputerSystem Spec

  10.    22 Dec 2016 #20

    Matthew Wai said: View Post
    Try using the Windows DVD that came with your ASUS laptop.
    The box didnt come with a dvd unfortunately
      My ComputerSystem Spec


 
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