1.    16 Dec 2016 #1
    Join Date : Dec 2016
    Surrey, S.London, UK
    Posts : 4
    Windows 10 (Usually)

    Office 2007 updates are not installing - Error 0x80072af9


    I know, its a really old version of office (2007) but still works fine for this company.

    4 Windows updates are all failing with the same error 0x80072af9

    It may be that microsoft have removed these from the windows update vault as the product is no longer supported but i've not known this before - has anyone else seen this?

    Updates are.. KB3127889, KB3127949, KB3127948, KB2986253
      My ComputerSystem Spec
  2.    16 Dec 2016 #2
    Join Date : Dec 2016
    Surrey, S.London, UK
    Posts : 4
    Windows 10 (Usually)
    Thread Starter

    Ok, Downloaded and installed all updates manually

    Rebooted PC

    Checked for updates and see all 4 still listed .. but.. they all disappear in windows update and then return with the same Error 0x80072af9

    This suggests to me that they were probably installed all along but windows update is in difficulty and cant seem to mark them as installed.

    What to do now ?
    Last edited by AudioDigital; 16 Dec 2016 at 12:16.
      My ComputerSystem Spec
  3.    16 Dec 2016 #3
    Join Date : Aug 2016
    S/E England
    Posts : 4,166
    10 Home x64 (1709) (10 Pro on 2nd pc)

    FWIW I have a machine which was Windows7/Office 2007 and upgraded it to Windows10. I have system images for both, so can swap back and forth at will.

    The Windows 7 system has consistently found and installed updates for both Windows and Office 2007.

    In Windows 10 having 'check for other Microsoft products' ticked used to work. Recently it not only failed to find Office updates, but also gives errors on checking for window updates, the error codes seemly associated with 'server time outs'. Now it seems to be working again (I've just run 'check for updates' to find out). This would seem to imply it's a problem at Microsoft's end that they are aware of.


    Click image for larger version. 

Name:	office2007updates.png 
Views:	1 
Size:	29.7 KB 
ID:	113766Click image for larger version. 

Name:	2007updates_installed.png 
Views:	3 
Size:	36.4 KB 
ID:	113767
      My ComputersSystem Spec
  4.    17 Dec 2016 #4
    Join Date : Jun 2016
    Posts : 24
    Windows 10 Home

    Office 2007 updates were installing fine here until the November updates came out - they all failed again this month as well. They install fine using Windows Update Mini Tool (WUMT) it is a different front end GUI for windows update - only thing is it has been taking 1-2 hours to "check for updates", but everything installs fine in the end...

    can download the tool here Download Windows Update MiniTool - MajorGeeks
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Should i uninstall Office 2007 before installing Office 365
I have Office 2007 installed on my PC and will be installing Office 365. Would it be best to uninstall the previous version before installing Office 365? What will happen to all of my Word and Excel Files? I will back up the important files to a...
Software and Apps
Solved installing ms Office 2007 pro error
while trying to install ms Office 2007 pro in win 10 v1607(anniversary edition) I get a message that simply says the installation encountered an error. Any one out y ideas? Thanks, jim
Software and Apps
Error installing Office 2016
HELP!!! I always get an error before the installer finish its installation. In my Previous OS(Windows 7 Ultimate), Office 2016 works fine. Few weeks after Installing Windows 10, something went wrong and everytime I open Word it asks to repair it. I...
Software and Apps
Solved Looks like AutoUpdate installed Office 2007 with the May 10 updates
My computer had Office 365 installed, plus Visio 2016. Update history shows a whole bunch of Office 2007 updates on May 10. Control Panel - Programs and Features shows Office 2007 installed on May 10. I didn't do it. Word 2007 is now the default and...
Windows Updates and Activation
Solved New Updates for Office 2007???
Well Windows update just told me I have new updates for office 7 and are ready to be installed. I don't have office 2007 on this computer, or, my 2nd computer. I do have Office 2010 on the 2nd computer, on my network. Anyone know why windows updates...
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:50.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums