New
#1
Windows 10 updates stalls indefinitely
I need help!!!
Up until September my PC downloaded and installed Windows 10 updates for months and months with no problem. Since then every time I get an update when the systems tries to restart it shuts down then restarts and I get the Blue windows symbol for a few seconds then the screen turns black with a rotating symbol at the bottom indicating it is installing the update.
However it just sits and sits and sits at that screen and never goes any further. I have waited up to an hour.
I have to manually turn off the PC, 10 second rule, unplug my mouse USB then reboot.
The updates are then installed and the sign in screen appears. I then reinsert my USB and everything works fine until the next update.
Since I can’t get to the sign in screen I can’t start in safe mode.
I have checked the drivers for all my USB devices and they are supposedly up to date.
I have uninstalled and reinstalled the mouse.
I have checked the display adapter and the only one I have installed is the Intel HD Graphics and you can’t uninstall it.
Nothing has worked!!!!!!!