New
#11
Dencal:
Still no cigar. The download got to 75% but then punked out. Got message: "something went wrong -- contact MS" along with an error code. Incidentally, I finally did locate the key that came with my machine (originally loaded with Windows7) which MS said should work, but I tried it and it didn't. I wonder whether it might have done the trick had they not changed the OS on my machine from Home to Pro. I guess I could ask them to change it back but I have a feeling that would just be spinning wheels.
I'd like to try your fool proof installation as a last resort and, if that doesn't work, I guess I'll live with the Unactivated Pro version that currently is on my PC.
Thanks again for your patience.
Shelly