Activation troubleshooting

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  1. Posts : 48
    Windows 10 Professional (x64) (build 16299)
       #221

    windows 10 activation - licence will expire soon


    Hi Superfly Guy
    I've a feeling you'll have seen many similar requests - please don't think me lazy but i can't find anything that tells me whether my report from your tool indicates a problem with the licence or anyway what i need to be doing to resolve it.

    over the years I have bought 5 pcs from the person who sold me this one - typical ebay seller who re-purposes corporate systems. i have never had any sort of licencing issue on any of them before, but am concerned that he is not answering my contacts requesting info on the windows licence supplied

    in the settings screen of my windows 10 pro 64 bit i have a 'windows is activated by your organisation's activation service'.

    i started receiving the 'your licence will soon expire' message about a week ago, after install of the 1803 update.

    it is now increasing in frequency - so hope i have long enough to get it sorted.

    attached your report file - i hope i have removed the correct key as recommended - if not sorry about that.

    if this guy is doing dodgy windows installs i hope there will be a way to 'go legit' that won't be too complicated, or if it is legit but now needs some diferent handling as it is outside of its original corporate network, that you can point me in the right direction.

    many thanks

    nickLicensingDiagnoreginfo.txt
      My Computers


  2. Posts : 3,453
    Thread Starter
       #222

    Well it's looking for KMS server to re-activate as it's GraceTimeMinutes is running out... problem we have here is there is no Digital Licence or OEM key to fall back on... Seller has to provide a Retail licence as the Volume Licence key installed cannot be used.

    (PS: that key is still in use on DL's as MS messed up initially (corrected in later versions) with DL's back in the day... it should not be used outside corporate environments)

    That was a Win 7 PC - one way to get DL would be to go back to Win 7 Pro - I will need to search my archives for a Dell CBX3 certificate tho'. Then create an activation pack for Win 7 before upgrading.
    Last edited by Superfly; 28 May 2018 at 14:43.
      My Computer


  3. Posts : 48
    Windows 10 Professional (x64) (build 16299)
       #223

    Superfly said:
    Well it's looking for KMS server to re-activate as it's GraceTimeMinutes is running out... problem we have here is there is no Digital Licence or OEM key to fall back on... Seller has to provide a Retail licence as the Volume Licence key installed cannot be used.

    (PS: that key is still in use on DL's as MS messed up initially (corrected in later versions) with DL's back in the day... it should not be used outside corporate environments)

    That was a Win 7 PC - one way to get DL would be to go back to Win 7 Pro - I will need to search my archives for a Dell CBX3 certificate tho'. Then create an activation pack for Win 7 before upgrading.
    thanks superfly - so just to be clear in my pursuing the seller - you are saying that under the type of licence installed, he was not allowed to re-sell it as a second hand system. that whatever corporation it was could only sell him the hardware, but not the installed windows software?
      My Computers


  4. Posts : 4,666
    Windows 10 Pro x64 21H1 Build 19043.1151 (Branch: Release Preview)
       #224

    gibbsyns3 said:
    thanks superfly - so just to be clear in my pursuing the seller - you are saying that under the type of licence installed, he was not allowed to re-sell it as a second hand system. that whatever corporation it was could only sell him the hardware, but not the installed windows software?
    Exactly
      My Computers


  5. Posts : 48
    Windows 10 Professional (x64) (build 16299)
       #225

    thanks slicendice and superfly

    i didn't realise how cheap windows 10 was - i am seeing full retail version on sale for between 40 and 100 euros - so i think rather than go through any hassle and complicated downgrading etc, i'll just buy a new version. but before i do, can you advise me whether this will actually work? like can i install it on top of the existing version installed by a corporate installation server, or will i just get the same problems when i get to the activation stage? or will i have to bother reinstalling at all? might the new software key be recognised and switch to a standard desktop install version?

    thanks for any help you can provide
      My Computers


  6. Posts : 3,453
    Thread Starter
       #226

    gibbsyns3 said:
    thanks slicendice and superfly

    i didn't realise how cheap windows 10 was - i am seeing full retail version on sale for between 40 and 100 euros - so i think rather than go through any hassle and complicated downgrading etc, i'll just buy a new version. but before i do, can you advise me whether this will actually work? like can i install it on top of the existing version installed by a corporate installation server, or will i just get the same problems when i get to the activation stage? or will i have to bother reinstalling at all? might the new software key be recognised and switch to a standard desktop install version?

    thanks for any help you can provide
    The retail licence should work on a VL installation (I've switched betweeen retail and VL in the past by just installing the relevant key) and should give you a digital licence (the key has to be for the same edition, ofc)
      My Computer


  7. Posts : 3,453
    Thread Starter
       #227

    ADT is broken in Version: 17763.1 - PS script still works though.

    I'll fix ADT with the Office fixes. Don't have final Office 2019 yet, would like to get that first to test C2R.
    Last edited by Superfly; 06 Oct 2018 at 00:54.
      My Computer


  8. Posts : 3,453
    Thread Starter
       #228

    There are two new entries in the Diagnostic report.

    1. Activation Scenario Code:

    2. ProductKey Code:

    Both are blank on my PC.

    My guess is 1. above relates to this VAMT Step-by-Step Scenarios (Windows 10) | Microsoft Docs - if so non-volume users won't be affected.

    No idea about 2. - there are more than enougn PK entries already!... was hoping some more digital licencing stuff would come up.

    Gonna have to do some more digging and testing,,,
    Last edited by Superfly; 06 Oct 2018 at 01:03.
      My Computer


  9. Posts : 3,453
    Thread Starter
       #229

    Did a quick fix on ADT - Windows diagnostics should work now on 17763.1 - Office diagnostics still needs a lot of work tho'.
      My Computer


  10. Posts : 243
    Windows 11 Pro 64-bit Ver 21H2 Build 2200.258
       #230

    HI Superfly

    Mine is so weird I have just today 08 Nov 2018 got a Windows not Activated!!

    I had Win 7 Pro & Win 8.1 Pro and did the free upgrade with Windows 10 when it came out.

    I have never had an issue I have also been on the Windows Insider Programme for years never an issue.

    But today it has reported Windows is not activated i ran your tool it say it is a Pro Version but

    Local Genuine State: Invalid Licence see here or txt log here

    Any ideas why years later i am getting this issue or how to fix it please
      My Computers


 

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