Windows 10: Activation troubleshooting

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  1. Posts : 1,628
    Windows 10 Pro x64 - XP/Vista/Win7/Win8.1 in VM for testing
       09 Aug 2017 #91

    It does look as if you have been caught out by a Seller illegally bypassing licence requirements, this is done by faking an enterprise version that uses a Key Management server to authorise the install at set intervals - The system is required to "phone Home" every x days to confirm that the system is still licenced - as the check period can be quite a long time (IIRC up to 90 Days ), most sellers use one of the fake KMS server Hacks to redirect this Phone Home to the actual system and thus continue activation.

    It appears that the seller in this case has not even bothered with this hack and has just left the system to timeout after a number of failed update attempts. It may also be that a System File Check being ran could have removed parts of the hack and made the system revert to initial status and checks

    The starter licence you are seeing could be one from the TPM chip that relates to the original OS sold with the system, and you would need to obtain a copy of the installer for this and install to automatically activate using the embedded key - This is likely to be difficult as the Win Next Starter version was not available from other than the OEM selling the hardware, (the version was also a heavily modified version with severe usage limitations).


    There used to be a system where if you purchased a system in good faith and found it to be counterfeit, Microsoft would supply you with a free genuine key if you reported the details to them. Now this system may or may not apply in your case as I understand that it was aimed at commercial sellers of stolen or faked licences but it has been applied to other victims so may be worth a try, but otherwise I would expect you to need purchase a new licenced copy of Windows.

    Be careful with purchasing just a key as this is no longer a microsoft option so are often dodgy

    you are normally better off looking for a full licenced install media, also although it is possible to just change the key and obtain a working copy this is not practical when changing versions, (I am assuming you will be looking for Pro or Home as a replacement ), and you would also be better off wiping the system and installing fresh as the activation hack is normally not the only change that is made to the OS backdoors and key readers are often included for free!
    Last edited by Barman58; 09 Aug 2017 at 04:49.
      My ComputerSystem Spec

  2.    09 Aug 2017 #92

    Yup it's bogus - your "activation renewal KMS server" is registered to localhost thus it was activated with an exploit. The original key "Win Next Starter Retail" won't work as it's merely for installation - was only distributed with earliest versions of Win 10.
      My ComputerSystem Spec

  3.    09 Aug 2017 #93

    Enterprise uses Volume Licencing, and it should not have been sold to you with Enterprise installed. Activation will almost certainly fail at some point. Likely when the first expiry date rolls around. It has to be able to connect to the companies KMS server to activate. Or to a fake KMS server if that's a cheated install. I'm not sure what " Win Next Starter Retail" means or is. I should know, but don't recall at the moment.

    EDIT: Didn't notice there was another page with two answers already posted,
    Last edited by alphanumeric; 09 Aug 2017 at 06:18.
      My ComputerSystem Spec

  4.    09 Aug 2017 #94

    Ok, thanks for confirming. The guy seemed kinda dodgy when I bought it, so I was anticipating issues like this coming up. I'll get a pro oem version and work on a clean install. There goes the weekend...

    I appreciate the help!
      My ComputerSystem Spec

  5.    3 Weeks Ago #95

    Seems MS has updated/changed things on the activation server. Whereas we got DL an upgrade is now being recognised as full (like FPP....)
    I had upgraded a MAK install and got a generic key (i.e. Digital Licence)

    Click image for larger version. 

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    yet the DL is no longer used locally

    Code:
    Windows Diagnostic Information------------------------------
    
    
    Tool Version: 10.0.14393.0
    Licensing Status: Licenced
    Licensing Status Reason: 0x00000000
    Local Genuine State: Genuine
    Local Genuine Result P: 1
    Last Online Genuine Result: 0x00000000
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration: 
    Active Partial Product Key: 3YH3B
    Active Product Key Pid2: 00331-20350-42992-AA626
    O S Version: 10.0.14393.2.00010100.0.0.048
    Product Name: Windows 10 Pro
    Processor Architecture: x64
    Edition Id: Professional
    Build Lab: 14393.rs1_release_inmarket.161102-0100
    Time Zone: South Africa Standard Time(GMT+02:00)
    Active Sku Id: 49cd895b-53b2-4dc4-a5f7-b18aa019ad37
    Active Sku Description: Windows(R) Operating System, VOLUME_MAK channel
    Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
    Active Product Key P Key Id: 37e09cf2-0d92-416f-fe6a-486775088370
    Active Product Key Pid Ex: 03612-03312-035-042992-03-1033-14393.0000-1702017
    Active Product Key Channel: Volume:MAK
    Active Volume Customer Pid: 
    Offline Installation Id: 701125196020213507194396387695896312733656849951108938331565605
    Domain Joined: true
    Computer Sid: S-1-5-21-1900498971-2871778913-1579950307
    Product L C I D: 1033
    User L C I D: 7177
    System L C I D: 1033
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: true
    Oem Marker Version: 0x00020001
    Oem Id: DELL  
    Oem Table Id: CBX3   
    O A3 Product Key: xxxxxx-xxxxxx-xxxxx-xxxxx-KD782
    Manufacturer: Dell Inc.
    Model: Latitude E5470
    Install Date: 20170619144431.000000+120
    Result: PASS
    Tampered Items: 
    Server Props: GenuineId=55c92734-d682-4d71-983e-d6ec3f16059f;OemId=;OptionalInfoId=;Pid=qGwWFV1dtQkIu9BLq0sFALGyvtwlNUTcaPPY7XOhWQQ=;SkuId=49cd895b-53b2-4dc4-a5f7-b18aa019ad37;TimeStampServer=2016-08-04T07:41:41Z;
    
    
    ****** Errors from Event Log *****
    No Security SPP Event Log errors found
    
    
    ------------------------------------------------
    Created by Superfly for EightForums & TenForums
    The Licensing Status Reason: is no longer 0x4004F401 (store licence = DL) it shows as a non-upgrade key installation.


    ...and the genuine ticket xml data is no longer available.


    Before:
    Code:
    Server Props: <?xml version="1.0" encoding="utf-8"?><genuineAuthorization xmlns="http://www.microsoft.com/DRM/SL/GenuineAuthorization/1.0"><version>1.0</version><genuineProperties origin="sppclient"><properties>OA3xOriginalProductId=;OA3xOriginalProductKey=;SessionId=LicensingDia g;TimeStampClient=2016-11-12T19:43:33Z</properties><signatures><signature name="clientLockboxKey" method="rsa-sha256">f/4VngIQdikqx4u8dg273ax3GNZTjurGkM3wjJLbPXFucGB29TCS2jqXiRBf+SX4/CiTeeQHAXNpLMjXMGcxW8+u4cAN+pmnKjY557id+Z0Mt03+L1zCeVYfMWj7lz5SkQKSkQkRv7T9wgPJ+3c/qiJu9uvlvBUgS74wESpTL1o=</signature></signatures></genuineProperties></genuineAuthorization>
    After:
    Code:
    Server Props: GenuineId=55c92734-d682-4d71-983e-d6ec3f16059f;OemId=;OptionalInfoId=;Pid=qGwWFV1dtQkIu9BLq0sFALGyvtwlNUTcaPPY7XOhWQQ=;SkuId=49cd895b-53b2-4dc4-a5f7-b18aa019ad37;TimeStampServer=2016-08-04T07:41:41Z;
      My ComputerSystem Spec

  6.    3 Weeks Ago #96

    Interesting, thanks for the info. I can't claim to understand it all though. So upgrades to 10 from Win 7 and 8 are different now? Activation wise? A hint of further changes maybe? I'm thinking the free upgrade has to end some time?
      My ComputerSystem Spec

  7.    3 Weeks Ago #97

    alphanumeric said: View Post
    Interesting, thanks for the info. I can't claim to understand it all though. So upgrades to 10 from Win 7 and 8 are different now? Activation wise? A hint of further changes maybe? I'm thinking the free upgrade has to end some time?
    Sorry for the late reply Alph...

    I think it's MAK related (Windows has always treated those differently to Retail and OEM) - the irony is that Volume is not part of the free upgrade path yet they get full product licensing as opposed to hardware based (DL)... just seems odd..

    I'm sure the the generic MAK key won't work on other hardware, just interesting the way it presents itself... probably not a big deal.. we'll see
      My ComputerSystem Spec


 
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