1.    31 Oct 2016 #1
    Join Date : Oct 2015
    Posts : 5
    Windows 10

    Cannot install Windows 10 anniversary update


    Hello all,

    Need some help... I had Windows 7 Ultimate on my pc then, I got the free copy of Windows 10 per Microsoft.
    My system now is Windows 10 Pro version 1511 OS build (10586.633)
    The anniversary update fails every time..... things that I have tried:
    completely pause (stop) Norton Anti-virus
    completely pause (stop) Malwarebytes
    Clean boot

    I build this pc about 5 yrs ago, never had a problem; here are the specs:

    Intel i7 CPU 930 @ 3.0 ghz
    12gb DDR3
    Windows 64 bit
    256 gb SSD drive for OS
    2 tb drive for data

    Any help will be appreciated;

    Thanks
      My ComputerSystem Spec
  2.    01 Nov 2016 #2

    This may be of help if you have not already tried it.

    http://www.windowscentral.com/use-me...date-windows10
      My ComputerSystem Spec
  3.    01 Nov 2016 #3
    Join Date : Oct 2015
    Posts : 5
    Windows 10
    Thread Starter

    tried that already it fails.....

    error 0x8007042B - 0x2000D
    The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation
      My ComputerSystem Spec
  4.    01 Nov 2016 #4
    Join Date : Aug 2016
    S/E England
    Posts : 5,269
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by kpitao View Post
    tried that already it fails.....
    error 0x8007042B - 0x2000D
    The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation
    Here is an in-depth analysis of the upgrade process and how to understand and correct such errors. As it happens, yours is the error they chose to use as a worked example...

    Analyze log files


    To analyze Windows Setup log files:

    1. Determine the Windows Setup error code.
    2. Based on the extend code portion of the error code, determine the type and location of a log files to investigate....


    ...For example, assume that the error code for an error is 0x8007042B - 0x2000D. Searching for "8007042B" reveals the following content from the setuperr.log file...

    ...This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18[CN] file.
    https://technet.microsoft.com/en-gb/...lyze-log-files

    Your error is no doubt down to a corrupt file (not necessarily the one above). The methods in the above analysis example should help you locate your corrupt file(s) and remove/replace them.
      My ComputersSystem Spec
  5.    03 Nov 2016 #5
    Join Date : Oct 2015
    Posts : 5
    Windows 10
    Thread Starter

    Follow the steps on this page and did not work.... still unable to update


    Quote Originally Posted by Bree View Post
    Here is an in-depth analysis of the upgrade process and how to understand and correct such errors. As it happens, yours is the error they chose to use as a worked example...

    https://technet.microsoft.com/en-gb/...lyze-log-files

    Your error is no doubt down to a corrupt file (not necessarily the one above). The methods in the above analysis example should help you locate your corrupt file(s) and remove/replace them.
      My ComputerSystem Spec

 


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