10130 update error 0x80d02002, any solutions?

Hi all. I am dual booting 10 and 7 on a Dell XPS 12 with 500GB SSD and 8GB RAM. No problems generally. Only issue is that I cannot get build 10130 to install. Plenty of free space, all other updates are working fine. Have left it a couple of days, including multiple reboots, have also run "dism.exe /online /cleanup-image /restorehealth". The thing that has me confused is that I ran a test install on a spare 256GB SSD, and it updated to 10130 without issue. Every other variable apart from the dual boot on the 500GB is the same.

So does anyone have any insight into the cause, and how to fix it? Have spent a few hours trawling google but not found anything specific or helpful.

Thanks

winaje said:

Hi all. I am dual booting 10 and 7 on a Dell XPS 12 with 500GB SSD and 8GB RAM. No problems generally. Only issue is that I cannot get build 10130 to install.

If you're swaping hard drives, try re-seating the drive and make sure the cables are snug.

Check the disk for errors (probably not, but...)

If you have the other drive connected ... disconnect that one, leaving only the 500 GB drive connected.

---

Launch an elevated Command prompt and enter the following commands
(*** are comments, not part of the command set)

Diskpart

sel dis 0
*** assuming the 500 GB is the only drive in the box.
*** Otherwise select the drive you will clean

clean
*** erases first and last 100 mb - no data is accessible after command runs - it's fairly quick

exit
*** exit diskpart

exit
*** exit command prompt

---

Over on Microsoft community, this was marked as the answer that helped in previous builds
Method 1 essentially resets Windows Update

Method 1:
You may try these steps to reset the Windows update components manually and check.
a. Press Windows key + X on the desktop screen of the computer.
b. Select Command Prompt (Admin)
c. On the open Command Prompt window copy and paste the commands (all at once).
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause
c. Exit the command prompt and check.
You can try the following step if the issue persists.

Method 2:
Check if the region is correct. Follow the steps mentioned.
a. Type "Region" on the Start screen. Click "Settings" and press ENTER.
b. On the "Format" tab, select "English (United Kingdom)".
c. Click "Languages Preferences"> "Add a language" and add "your language".
d. Once added, select it and click "Move Up" to make it the first language. Close the Language window.
e. On the "Region" window, click "Additional Settings" and check if the values are same.
f. Click the "Location" tab and change the Home Location to "your country" and then click OK.


Additional resources for this process. these are pretty much the same as the above, but there might be something else in them that would help.

How do I reset Windows Update components? (manual rest - MS Fixit doen't work on Win10)

How to Troubleshoot common Setup and Stop Errors during Windows - Microsoft Community

Thanks Slarty. Method 2 seems to have worked, I just went into settings, then time and language, then added English UK language. Worked after that, am at 52% of 10130 now. Much appreciated.

That's great - glad you got it sorted out.

Slartybart said:

If you're swaping hard drives, try re-seating the drive and make sure the cables are snug.

Check the disk for errors (probably not, but...)

If you have the other drive connected ... disconnect that one, leaving only the 500 GB drive connected.

---

Launch an elevated Command prompt and enter the following commands
(*** are comments, not part of the command set)

Diskpart

sel dis 0
*** assuming the 500 GB is the only drive in the box.
*** Otherwise select the drive you will clean

clean
*** erases first and last 100 mb - no data is accessible after command runs - it's fairly quick

exit
*** exit diskpart

exit
*** exit command prompt

---

Over on Microsoft community, this was marked as the answer that helped in previous builds
Method 1 essentially resets Windows Update

Method 1 worked for me. :)

would not install for me tried always for two days how time flys in the end reinstalled 9926 then after a couple of minor updates it found the upgrade took over two hours me thinks they best get their act together or hope none reads these forums b4 launch day

ashecret said:

Method 1 worked for me. :)

Excellent, a two-for-one post. It's great that you were able to get around the issue.

Arfer Daley said:

would not install for me tried always for two days how time flys in the end reinstalled 9926 then after a couple of minor updates it found the upgrade took over two hours me thinks they best get their act together or hope none reads these forums b4 launch day

There are many reports on the forums about things not working. Win10 is after all pre-release code and that's the purpose of the Technical Preview - to help identity issues before Win10 is officially released.

It sounds as though you were able to bring your system up-to-date - it was a pin sure, but it worked. There isn't much information about the particular reasons you had to install 9926, usually just installing the previous ISO (slow ring release) is enough.

Good trouble shooting to find a solution that worked on your machine - I'm glad you were successful.