Windows 10: W10 unable to update - Samsung - PrecisionTouchpad on Dell
W10 unable to update - Samsung - PrecisionTouchpad on Dell
So, W10 hit me with an alert that it was unable to update automatically, and that i have to continue manually. There are two updates waiting for (manual) intallation:
1 - Samsung - PrecisionTouchpad - Samsung PTP Component Device.
2 - Intel(R) Corporation - Audio Device - Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller.
I might be a bit paranoid, but I'm concerned about the 1st one - I don't have a Samsung, i got a Dell laptop. Nor is my touchpad made by Samsung AFAIK. Is it a legit update? Why did my Windows have problem updating automatically?
Hi, I'm not aware of such an alert- just the typical ones with an MS error number.
Do you have the exact text?
I would run scans on your system with a couple of different programs- malwarebytes and a different AV to whatever you're currently using.
Hi, any more info on this. Today this happened to me:
Notification area message: Can't install updates. Select this message to fix.
Windows update area displays this:
Updates are available.
Samsung - PrecisionTouchpad - Samsung PTP Component Device
We need to start a separate installation to complete this update. Select Install to start it. If you don't see the install window, minimize this window, or check the taskbar.
I have an Acer. My touchpad simply is listed as: HD Compliant touchpad.
Also, is there a way to hide an update in Win 10? I cannot find that.
Thanks for any input.
Thanks dalchina, I used the Windows 10 tool already and this update is not listed in the available updates and cannot be hidden. I will not be rebooting my machine until I get some more info. I will post to Acer.
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