New
#1
KB3194496 - Soft Re-start Issues
Since this was installed yesterday, my W10 Pro system will not successfully perform a soft Restart. The first time this happened was when this update (KB3194496) wanted to restart. The system shuts down, power on starts, the BIOS splash screen is displayed and it never goes anywhere from there. The keyboard is in-operable and their is some disk activity, but not much. The first time I let is set for 10 minutes, nothing happened. Pressing the Hard Restart Button, will restart the system and Windows will boot up. If you select a soft restart form the start button, same problem.
I have a smaller HP laptop with W10 Home on it that KB3194496 was also installed, but it restarts with no problem.
Has anybody else seen this ? Any suggestions ?