Windows 10: Windows 7 SP1 Windows Update stuck checking for updates

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  1.    29 Sep 2016 #1

    Windows 7 SP1 Windows Update stuck checking for updates


    Just a few hours ago I installed a fresh W7 SP1 x64 and I looked at Win Update, it just keeps searching and searching for hours, and nothing happens.
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  2. Posts : 3,190
    insider build 10586.3 win10 pro 64
       29 Sep 2016 #2

    did you turn it off and reboot and try again
    Steffan said: View Post
    Just a few hours ago I installed a fresh W7 SP1 x64 and I looked at Win Update, it just keeps searching and searching for hours, and nothing happens.
    Click image for larger version. 

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ID:	103683
      My ComputerSystem Spec

  3.    29 Sep 2016 #3

    caperjack said: View Post
    did you turn it off and reboot and try again
    Yes, several times...
      My ComputerSystem Spec


  4. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       29 Sep 2016 #4

    Hi, @Steffan:

    If you check over at our sister forum, sevenforums.com (and practically every other computer support forum), you'll see that this has been a terrible problem for Win7 users for many months.
    There have been serious issues with the Win7 Windows Update client.

    There are a gazillion threads about it "next door" and a handful of KBs have been suggested, but, FINALLY, TMAVLSS, the 3 patches that seem to fix this for a new Win7 install are:

    3125574
    3020369
    3172605

    So, first, download and save the standalone installers for those 3 KBs.

    Then, if it's "stuck" in perpetual "checking for updates" or "downloading updates" mode, you'll need to disable WU from services.msc (change to manual and then stop the service) and change the WU settings to "never check for updates" in the WU applet and then reboot. (Some users have also found it necessary to disconnect from the internet, but I did not find that to be the case on my 2 Win7 boxes.)

    That should permit those 3 patches to install.
    You'll need to reboot again when done.
    Then, go back to services.msc and change WU back to Automatic (delayed start) and go back to WU settings and change it to "notify but do not install".
    Do a manual update check and see what patches are now available....
    Everything should work OK now.

    Please let us know if this resolves your issue,

    MM
      My ComputerSystem Spec


  5. Posts : 367
    Windows 10 Home x64
       29 Sep 2016 #5

    I bought a refurbished laptop through newegg before the free upgrade to W10 expired, it's a Dell Latitude E6420 and had Win 7 Pro. It was purchased specifically to upgrade to W10 while it was still free.

    Anyway, before the upgrade I wanted to update Win 7, it was just checking for updates and never moving along. I left it up the rest of the afternoon and all night, the next morning it had near 200 updates waiting to be installed. Seems it was just a matter of leaving it up long enough.

    IMO MS is using social engineering by making it hard on any user that isn't upgrading to W10, just my opinion.

    Try leaving it up for as long as you can and see what happens.
      My ComputerSystem Spec

  6.    29 Sep 2016 #6

    MoxieMomma said: View Post
    Hi, @Steffan:

    If you check over at our sister forum, sevenforums.com (and practically every other computer support forum), you'll see that this has been a terrible problem for Win7 users for many months.
    There have been serious issues with the Win7 Windows Update client.

    There are a gazillion threads about it "next door" and a handful of KBs have been suggested, but, FINALLY, TMAVLSS, the 3 patches that seem to fix this for a new Win7 install are:

    3125574
    3020369
    3172605

    So, first, download and save the standalone installers for those 3 KBs.

    Then, if it's "stuck" in perpetual "checking for updates" or "downloading updates" mode, you'll need to disable WU from services.msc (change to manual and then stop the service) and change the WU settings to "never check for updates" in the WU applet and then reboot. (Some users have also found it necessary to disconnect from the internet, but I did not find that to be the case on my 2 Win7 boxes.)

    That should permit those 3 patches to install.
    You'll need to reboot again when done.
    Then, go back to services.msc and change WU back to Automatic (delayed start) and go back to WU settings and change it to "notify but do not install".
    Do a manual update check and see what patches are now available....
    Everything should work OK now.

    Please let us know if this resolves your issue,

    MM
    None of those 3 links has a download option
      My ComputerSystem Spec

  7.    29 Sep 2016 #7

    CmmTch said: View Post
    I bought a refurbished laptop through newegg before the free upgrade to W10 expired, it's a Dell Latitude E6420 and had Win 7 Pro. It was purchased specifically to upgrade to W10 while it was still free.
    Anyway, before the upgrade I wanted to update Win 7, it was just checking for updates and never moving along. I left it up the rest of the afternoon and all night, the next morning it had near 200 updates waiting to be installed. Seems it was just a matter of leaving it up long enough.
    IMO MS is using social engineering by making it hard on any user that isn't upgrading to W10, just my opinion.
    Try leaving it up for as long as you can and see what happens.
    That would be ridicilous if true. I'll try that.
      My ComputerSystem Spec


  8. Posts : 2,592
    10 Home x64 (1703) (10 Pro on 2nd pc)
       29 Sep 2016 #8

    MoxieMomma said: View Post
    If you check over at our sister forum, sevenforums.com (and practically every other computer support forum), you'll see that this has been a terrible problem for Win7 users for many months.
    Microsoft are aware of the problems of doing a clean install of W7 SP1 then checking for (a gazillion) updates. They have issued the 'Convenience rollup update for Windows 7 SP1 and Windows Server 2008 R2 SP1' (KB 3125574) to help with this (effectively an SP2 in all but name). It is only available through the Microsoft Update Catalog.

    How to get this convenience rollup


    Microsoft Update Catalog

    To get the package for this update, go to the Microsoft Update Catalog website.
    https://support.microsoft.com/en-gb/kb/3125574

    Installing this on a (glacially slow when checking for updates) W7 machine then using Disk Clean-up to clean up windows updates has been a permenant cure on both the W7 machines I've tried it on.
      My ComputersSystem Spec


  9. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       29 Sep 2016 #9

    Steffan said: View Post
    None of those 3 links has a download option
    Yes, they do -- please scroll down on each page and select the version that corresponds to your architecture (x86 or x64).

    Here is a screen shot for one of them:Click image for larger version. 

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    Cheers,
    MM

    EDIT: OOPS! Sorry for the double screen-shot. Cannot figure out how to remove the duplicate.
      My ComputerSystem Spec


  10. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       29 Sep 2016 #10

    Bree said: View Post
    Microsoft are aware of the problems of doing a clean install of W7 SP1 then checking for (a gazillion) updates. They have issued the 'Convenience rollup update for Windows 7 SP1 and Windows Server 2008 R2 SP1' (KB 3125574) to help with this (effectively an SP2 in all but name). It is only available through the Microsoft Update Catalog.

    https://support.microsoft.com/en-gb/kb/3125574

    Installing this on a (glacially slow when checking for updates) W7 machine then using Disk Clean-up to clean up windows updates has been a permenant cure on both the W7 machines I've tried it on.
    Yep.

    3125574
    3020369
    3172605

    Those 3 should resolve the issue....

    Cheers,
    MM
      My ComputerSystem Spec


 
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