Updates - Trying to resolve 1 Problem brings up another. And another

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  1. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #21

    Regarding moving the license, this is interesting:
    How to Transfer your Windows 10 License to a New Computer
    But elsewhere there are comments that the free upgrade license cannot be moved, whereas a retail one can.
      My Computers


  2. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #22

    dalchina... I appreciate all your help. I really do. But we are no further along right now than we were when I first posted. Would another set of eyes help? And the time zone difference doesn't do us any favors - I can read your reply in the morning, give a response, and then sometimes have to wait another day to see what you post back.

    As far as licensing goes.... When she first upgraded her HP Slimline from W7 to W10 everything seemed to go well. But after a couple of months her motherboard bit the dust. Someone had given me this gigantic gaming tower they'd built that was running Windows 7, but they'd removed the hard drive. So I put my mom's drive in the chassis and booted up. It started okay, but if I remember correctly it gave me grief about activation. I had to indicate that I would enter a new key, and when prompted, typed the 25 character key off her old W7 Slimline chassis. That worked, and Windows 10 was activated, but she no longer has the Slimline, so we do not know if a complete reinstall will activate. There is of course the Recovery option from within Windows 10 where it wipes everything out and reinstalls the OS. I assume that would NOT require any sort of activation (or key) but I'm not positive.

    So, given this, plus the scary link you provided about transferring licenses, and my mother's inability to pay for a new Windows 10 OS,.... I would obviously prefer to not have to go the complete reinstall or complete recovery option. But we seem to be spinning our wheels here.

    Thoughts?

    I DID try to use the DISM Cleanup-Image command again, but this time I entered the path for the DVD drive. I still got the component store corruption message...
    Last edited by boweasel; 03 Oct 2016 at 19:49.
      My Computer


  3. Posts : 18,421
    Windows 11 Pro
       #23

    It seems like it is time for a clean install. Open a Command Prompt (Admin) and run:

    slmgr /dlv

    Here's the result you should get:

    Updates - Trying to resolve 1 Problem brings up another. And another-capture.jpg

    As long as you see Partial Product Key -8HVX7 (for home edition) and License Status Licensed the activation should be good to go based on the hardware ID of the computer.

    You can also run showkey plus from this forum and it will show you what Windows 7/8 product key was used for the upgrade.

    If you do go for a clean install, I would download a new Media Creation Tool and download a new version 1607 ISO file and do a clean install with the most recent build available.
      My Computer


  4. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #24

    Okay then. I guess I'm good to go. So I won't need a product key then?
    Updates - Trying to resolve 1 Problem brings up another. And another-slv.jpg
      My Computer


  5. Posts : 18,421
    Windows 11 Pro
       #25

    boweasel said:
    Okay then. I guess I'm good to go. So I won't need a product key then?
    Should not need a product key. Click "I don't have a product key", then select Home version. Make sure to download and install just plain Windows 10. NOT Single Language Edition, not "N" Edition - just plain Windows 10. If you want to make sure you are installing the same version that was activated before, instead of skipping the product key, you can enter the Windows 10 Home generic product key that ends in 8HVX7:

    Solved after upgrade windows 10 cannot activate Error code: 0xC004F034 - Page 5 - Windows 10 Forums
      My Computer


  6. Posts : 222
    Windows 10 Home Premium-1803
    Thread Starter
       #26

    Updates - Trying to resolve 1 Problem brings up another. And another-event-mgr-1.jpgUpdates - Trying to resolve 1 Problem brings up another. And another-device-driver.jpgUpdates - Trying to resolve 1 Problem brings up another. And another-amd-card.jpg
    I finally bit the bullet and did a complete reinstall of Windows 10. Although the updates problem has been resolved, the graphics driver problems have not.

    If a mod wants to move this to another subtopic that's fine with me, since these errors seem to have nothing to do with updates or activation.
      My Computer


 

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