Can't update Windows 10 Anniversary

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  1. Posts : 75
    Windows 10 Anniversary
    Thread Starter
       #11

    deeaa said:
    Hey,

    I just finally managed to get the anniversary update done. Tried all I could, even running from DVD and it'd never work.

    Then I physically ripped out all drives except C and while at it also in-installed ALL motherboard (ASUS) drivers and Chrome which has been crashing regularly...and lo and behold it FINALLY went thru!
    Hi Deeaa,
    Are you saying you reformatted the drive fully and did a clean restart? That's which way I'm leaning. When I initally installed Windows 8, the reason I had to get Windows Tech support to install Win10 is because Windows 8 would not let me update even at that point at the problems persist. I hate to do it again, but do you think I should just maybe create a new bootable ISO drive, put the newest Windows build on there and start fresh? Then install my Asus drivers and see what happens? The pain of doing that again is almost unbearable but I will do it if there is a high % chance it will work. Should I do that, or is that going overboard?

    I should say that one of the common fixes was perform a clean boot, I would HIDE ALL MICROSOFT SERVICES, and disable everything else. Problem was I would never have internet. I played with leaving different things activated, but no matter what, no internet whenever I did that. I tried to cherry pick out anything that could have anything do do with my network drivers but I didn't recognize anything. This is a screenshot or 2 of the non-microsoft services I was disabling. I would love to try the clean boot thing but without any internet, it makes it tough to update.

    Can't update Windows 10 Anniversary-sysconfig-1.png
    Can't update Windows 10 Anniversary-sysconfig-2.png
    Can't update Windows 10 Anniversary-sysconfig-3.png
      My Computer


  2. Posts : 89
    Win 10 Pro
       #12

    It seems that it is very particular about functioning well indeed...and while I did finally manage to update by removing all extra drives as well as a couple of dozen programs (I believe most importantly motherboard's programs because they include stuff that accesses low level functions such as HW clock speed adjustment etc.)...there are now issues.

    In my audio program (Cubase) none of the old projects open any more; the program just crashes. I can build a new project just like the old ones, but can't open old ones. This is a major setback and almost would have been the same for me to reinstall from scratch really, as I have to rebuild all projects anyhow. Means hours and hours of work on end. Thank you MS!!!

    Other than that the machine works well.

    That's what you get for installing ASUS drivers in the first place, and all drivers like that. The next time I do a complete overhaul of the system I will install NONE of the stuff like motherboard drivers and display card drivers, but let Windoze install its own. Seems like the only way to ensure everything really works well.
      My Computer


  3. Posts : 16,325
    W10Prox64
       #13

    Hi.
    Just wondering what infection you had (did you identify it?) and if you are absolutely sure the system is clean now? Because that error code indicates that you can't connect to the Windows Update servers (a typical effect of an infection).

    What tools did you run to get rid of the infection?
    Have you run sfc /scannow or any DISM commands to try and get the system back in shape?
      My Computer


  4. Posts : 75
    Windows 10 Anniversary
    Thread Starter
       #14

    simrick said:
    Hi.
    Just wondering what infection you had (did you identify it?) and if you are absolutely sure the system is clean now? Because that error code indicates that you can't connect to the Windows Update servers (a typical effect of an infection).

    What tools did you run to get rid of the infection?
    Have you run sfc /scannow or any DISM commands to try and get the system back in shape?
    I fully deleted the partition, and re-formatted the hard drive. However, I had downloaded the virus to my STORAGE drive which I did not format. I deleted the file, and did a quick scan but nothing turned up. But maybe that could be it.. It was definitely a very nasty little virus that basically decommissioned my computer in about 5 seconds. As soon as I realized what it was I just crashed my SSD drive and started over. I'm running that SFC /scannow tool right now, first time I've ever tried that. I'll let you know if anything turns up.

    SCAN COMPLETED: NO INTEGRITY VIOLATIONS FOUND
      My Computer


  5. Posts : 89
    Win 10 Pro
       #15

    I didn't format just clean out drivers and drives before install.
      My Computer


  6. Posts : 7,871
    Windows 11 Pro 64 bit
       #16

    Some other tips before upgrading Windows are to uninstall any 3rd party antivirus programs (i.e. use Defender), turn off Secure Boot, disable Fast Startup, disconnect external drives and run sfc / scannow to check/repair system files. You should also back up your working system before upgrading (using Macrium Refelect?) but since you had a virus this wouldn't have been a good idea.

    Have you tried running the compatibility wizard on the offending Cubase program?
      My Computers


  7. Posts : 89
    Win 10 Pro
       #17

    Yes it worked fine in build 1511, but am not entirely sure what causes the crash, which plugin...it's likely these anti-piracy systems, each program has their own either on USB stick like Steinberg and waves respectively, or use iLok, or have their own proprietary anti piracy systems.

    Bleeding super difficult they are, licenses and their functioning always give me gray hairs. It's crazy that pirated software would work ten times better and not big down the machine and cause monthly issues with licenses not loading or machine or Windows updates rendering some serial incompatible or whatever. Almost enough to make me turn to piracy. I am not at all surprised piracy is so popular, it's so much more accessible, dependable and easy to use pirated software than legit ones.
      My Computer


  8. Posts : 16,325
    W10Prox64
       #18

    LAPS said:
    I fully deleted the partition, and re-formatted the hard drive. However, I had downloaded the virus to my STORAGE drive which I did not format. I deleted the file, and did a quick scan but nothing turned up. But maybe that could be it.. It was definitely a very nasty little virus that basically decommissioned my computer in about 5 seconds. As soon as I realized what it was I just crashed my SSD drive and started over. I'm running that SFC /scannow tool right now, first time I've ever tried that. I'll let you know if anything turns up.

    SCAN COMPLETED: NO INTEGRITY VIOLATIONS FOUND
    So you reformatted, and you've got the Anniversary Update installed now? And Windows Update doesn't work on it? Have you run a complete scan on the storage drive and checked the number of partitions on it (including hidden partitions)?
    Do you have the name/identification of the infection? What exactly did it do to the system? Was it a worm?
    Have you tried this?
    Windows Update - Reset in Windows 10 - Windows 10 Forums

    The DISM tool may be able to help fix things; if not, an in-place repair may do it.
      My Computer


  9. Posts : 75
    Windows 10 Anniversary
    Thread Starter
       #19

    simrick said:
    So you reformatted, and you've got the Anniversary Update installed now? And Windows Update doesn't work on it? Have you run a complete scan on the storage drive and checked the number of partitions on it (including hidden partitions)?
    Do you have the name/identification of the infection? What exactly did it do to the system? Was it a worm?
    Have you tried this?
    Windows Update - Reset in Windows 10 - Windows 10 Forums

    The DISM tool may be able to help fix things; if not, an in-place repair may do it.
    I scanned it previously using Windows Defender, and I just re-scanned it now. No infections found at all.

    Regarding the virus I had, or whatever it was, it was nasty. It fully changed my browser to a completely different program. I tried to run some cleanup software on it, and I thought it worked but 10 minutes later all the programs I had removed or uninstalled were back again. I couldn't even really do anything on the internet and I sure as hell wasn't going to use that browser.

    It all started when I was trying to play a downloaded video file, and there was a .txt file saying to run with WinMediaPlayer, and it will automatically update the codecs. I was skeptical but I threw caution to the wind and started the file with Windows Media Player. It almost immediately started installing software on my computer and I to proceed through different warnings 2 or 3 times. Obviously, at that point I was infested, and as soon as I realized that I would probably never get rid of it with my abilities, i put in my WIN8 disk, deleted the partitions and started fresh.

    At that point, after I installed my motherboard drivers and tried to update to WIN10. It wouldn't work. I couldn't update Windows 8, I was getting the same error message. But I thought, no big deal. The last time I did this I had issues updating as well and I got it fixed. But this time I couldn't get it to allow me to update. I tried for about a week then threw in the towel and called Microsoft to help me update to WIN10 Home. At first. everything seemed fine, but here and there I have been having issues I didn't have before, or problems installing different software (Like Microsoft Office). Or often now, it seems my internet isn't working well (pages loading very slowly, before they would all seem to flash up super quick). I've used the speedtest.net site several different occasions, and it says I'm downloading at 15-16mbps, and uploading between 2-3mbps which is pretty normal. So I thought, maybe I just need to update WIN10. But no dice, it sometimes says there are no updates when there clearly are. When I re-try I get the error message 0x8024401C.

    As for my storage drive I have pretty much left that alone (There is only 1 partition. And since the re-format I have seen no traces of the infection so I'm pretty confident its gone. At least I hope so. If not it seems undetectable.
    --
    As of now, I just did this; Windows Update - Reset in Windows 10 - Windows 10 Forums. I restarted my computer, tried the update. No dice. I am now going to do a clean boot and try the DISM tool. Hopefully that will work. And if not I will try the in-place repair, but I don't feel confident either of those will work, but it sure beats a re-format.

    As for my drives/partitions, I have attached a snapshot of my disk management screen. Let me know if anything seems unusual;
    Attached Thumbnails Attached Thumbnails Can't update Windows 10 Anniversary-dm.png  
      My Computer


  10. Posts : 16,325
    W10Prox64
       #20

    Ugh - I hate that crap. Trojans, bringing more friends along for the ride....

    Disk Mgmt looks okay.
    Just so you know - once a system has had W10 installed on it (and activated), you can clean install W10 back on it as often as you like/need - so you don't have to do the W8>upgrade>W10 thing anymore. From the looks of your partitions, you did a clean install of W10, because I think a W8 install would have left a few more partitions on the drive, so I am a little confused(?) Unless you clean installed with a Win8.1Update - maybe that's why.

    Do me a favor and run ADWCleaner, selecting Tools>Options and check all the reset options; see if it comes up with anything.


    Can't update Windows 10 Anniversary-adwcleaner-options01.png

    Might even want to check the box for prefetch as well.
      My Computer


 

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