1. Joined : Jul 2015
    Posts : 7
    Win 7 & Win 8
       14 Sep 2016 #1

    Weird Windows Update issue - appears to be stuck


    Hello

    At least 2 of my PCs / laptops are stuck in Windows Update, with a Defender update download never completing and other updates waiting in the queue (see attached screenshot).

    Can anyone advise please ?


    Thanks
    Attached Thumbnails Attached Thumbnails Clipboard01.jpg  
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,608
    Win 10 Pro (1607)
       14 Sep 2016 #2

    Try booting to Safe Mode and renaming the C:\Windows\SoftwareDistribution and C:\Windows\Catroot2 folders
    (Use search in C:\Windows\ to find Catroot2)

    (You will lose your update history).

    Then restart.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 7
    Win 7 & Win 8
       14 Sep 2016 #3

    dalchina said: View Post
    Try booting to Safe Mode and renaming the C:\Windows\SoftwareDistribution and C:\Windows\Catroot2 folders
    (Use search in C:\Windows\ to find Catroot2)

    (You will lose your update history).

    Then restart.
    Thanks - what do I rename them to ?
      My System SpecsSystem Spec


  4. Joined : Jan 2015
    UK, Midlands
    Posts : 6,608
    Win 10 Pro (1607)
       15 Sep 2016 #4

    Your free choice.. I used
    C:\Windows\SoftwareDistribution - old
    for example. Later I can go back and delete them. Something easy to find helps in that.

    Noted (I think) if you now look at the lock screen in settings, you can choose more apps to appear there. (That may have been there before.. but I just noticed it today post update).
      My System SpecsSystem Spec


 


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