Weird Windows Update issue - appears to be stuck


  1. Posts : 16
    Win 10
       #1

    Weird Windows Update issue - appears to be stuck


    Hello

    At least 2 of my PCs / laptops are stuck in Windows Update, with a Defender update download never completing and other updates waiting in the queue (see attached screenshot).

    Can anyone advise please ?


    Thanks
    Attached Thumbnails Attached Thumbnails Weird Windows Update issue - appears to be stuck-clipboard01.jpg  
      My Computer


  2. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Try booting to Safe Mode and renaming the C:\Windows\SoftwareDistribution and C:\Windows\Catroot2 folders
    (Use search in C:\Windows\ to find Catroot2)

    (You will lose your update history).

    Then restart.
      My Computers


  3. Posts : 16
    Win 10
    Thread Starter
       #3

    dalchina said:
    Try booting to Safe Mode and renaming the C:\Windows\SoftwareDistribution and C:\Windows\Catroot2 folders
    (Use search in C:\Windows\ to find Catroot2)

    (You will lose your update history).

    Then restart.
    Thanks - what do I rename them to ?
      My Computer


  4. Posts : 42,634
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Your free choice.. I used
    C:\Windows\SoftwareDistribution - old
    for example. Later I can go back and delete them. Something easy to find helps in that.

    Noted (I think) if you now look at the lock screen in settings, you can choose more apps to appear there. (That may have been there before.. but I just noticed it today post update).
      My Computers


 

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