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Black Screen after Windows Update (Windows 10)
Hi folks,
Not sure where to ask this question (posted both here and on SevenForums) as this involves both Win7 and Win 10.
Background
I had an old DELL laptop (originally running Vista) which I upgraded to Windows 7 some years ago (genuine copy of Win 7 Home Premium) and again upgraded to Windows 10 around July last year.
Given that the laptop is some 8 years old and ran both Windows 7 and Windows 10 without a problem, I was a happy bunny - until last week that is.
After a Windows Update, the machine re-booted to give a black screen with a flashing white cursor in the top left hand corner. Nothing else. Leave for several hours - no difference. No HDD activity either.
I can't boot into Safe Mode - I still get black screen with flashing white cursor.
Removing the HDD and putting it in an external USB caddy, I can read all the files/data in the drive - such as photos and documents which leads me to suspect that the update screwed the boot area of the OS somehow.
My questions for Windows Ten forums are these...
Can I use a Windows 10 .iso to repair the OS without losing any files?
If I have to reinstall the previous OS (Win 7) on the HDD, can I still download Windows 10? I presume that I can, since I already did that last year.
What is the process of reinstalling Windows 10 - I presume that I can't simply d/load an .iso of WIn 10 to stick onto the HDD because the upgrade needed a valid Win 7 license? If I can download an .iso of Win 10, can I input the Win 7 licence into Win 10 to activate it?
Any help gratefully appreciated.
Art