1. Joined : Aug 2016
    Posts : 4
    Windows 10
       12 Aug 2016 #1

    Update problem


    On 8/8/2016 Microsoft Windows 10 did an update on my Acer Laptop and my Desktop. Since then neither my Wireless mouse, (on both machines), the wireless keyboard on the desktop and the keyboard on the laptop will not work on Internet Explorer. They both work in all other programs. How can this be fixed?
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    Posts : 355
    Windows 10 Home x64
       12 Aug 2016 #2

    Maybe a reboot will fix it, my laptop didn't have all icons in the taskbar and the start button was non responsive. I rebooted it and all came up like it should, also you might check in Settings > Devices, and Control Panel > Mouse to see if anything's there.
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 4
    Windows 10
       13 Aug 2016 #3

    jdgeorge said: View Post
    On 8/8/2016 Microsoft Windows 10 did an update on my Acer Laptop and my Desktop. Since then neither my Wireless mouse, (on both machines), the wireless keyboard on the desktop and the keyboard on the laptop will not work on Internet Explorer. They both work in all other programs. How can this be fixed?
    I Rebooted and it did the same thing, Fortunately I have access to a win 7 computer to use Internet Explorer. My browser is igHome, It worked before the update. Any more suggestions about how the fix this problem?
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 4
    Windows 10
       17 Aug 2016 #4

    CmmTch said: View Post
    Maybe a reboot will fix it, my laptop didn't have all icons in the taskbar and the start button was non responsive. I rebooted it and all came up like it should, also you might check in Settings > Devices, and Control Panel > Mouse to see if anything's there.

    I Rebooted and it did the same thing, Fortunately I have access to a win 7 computer to use Internet Explorer. My browser is igHome, It worked before the update. Any more suggestions about how the fix this problem?
      My System SpecsSystem Spec


  5. Joined : Jan 2015
    Posts : 355
    Windows 10 Home x64
       17 Aug 2016 #5

    I have no idea what might be going on jdgeorge, the way I understand it, while you're using IE is the only time your wireless mouse and keyboard don't work, and they work other times when not using IE. Here's a couple things I might try if it happened to me.

    First thing might be to uninstall those updates that were installed on 8-8 and see if that clears the problem. It's probably the easiest and least intrusive thing to do to start, I don't think it will download those updates again until the normal Tuesday update. And there may be a fix by then.

    Last fall WU downloaded a video adapter driver the messed up my video, rolled back to the previous driver and it fixed the problem. In the updates since that time I haven't had any more problems with it, maybe there was an updated driver from WU, I'm not sure.

    You could try opening Settings > Update and security > Windows Update > Advanced Options, and uncheck "Give me updates for other Microsoft products when I update Windows" I don't know what exactly caused the problem but it could be a driver that was downloaded and installed, it could be another unrelated update from that time.
      My System SpecsSystem Spec


  6. Joined : Aug 2016
    Posts : 4
    Windows 10
       21 Aug 2016 #6

    Thank you for your input. I installed Chrome and the problem is no longer there. I like Internet Explorer but I have wasted too much time trying to fix it. maybe some one will come up with a fix.

    Doug
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Problem after Update
After updating when I turned my computer on. I get the following messages when attempting to launch EasyWorship software:Access violation at addrss 007EF5BE in module 'Easy Worship.exe'. Read of address 00000000. Access violation at address...
Software and Apps
Solved Weird Intel Driver Update Utility problem? (Wi-Fi driver problem)
Recently, the WiFi on this particular laptop has been sub-par. Downloading the same file, the WiFi downloads at the rate of 70 kbps (pretty bad) while the Ethernet cable is at 700 kbps ~ 1000 kbps. I know that the Ethernet is almost always faster...
Drivers and Hardware
Solved Windows Update - "Advanced Options/View Update History" Problem
Hello. Hope someone can assist me with the issue I am having in windows 10 Pro. A few days ago my system Automatically updated to Windows Pro v1511 (OS Build 10586.14)... all went well and seemed to be OK. Now to my Problem... When I now...
Windows Updates and Activation
Solved V1511 Update cumulative update - still having a problem with Discovery
After the V1511 update exercise on Network Discovery, the fix that MS came out with a few days ago resolved the Discovery problem on 6 of the 7 computers on my home network. Unfortunately, I have one system that is still not recognized. As far as...
Network and Sharing
Solved Update problem
Cannot update.... code ox80072efd.....Windows update troubleshooter claims it has fixed problems yet after several attempts it still does not update....Have notified Microsoft.
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:11.
Find Us
Twitter Facebook Google+



Windows 10 Forums