Anniversary Update Restoring back to Last version.

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  1. Hamltnblue
    Posts : 2
    Windows 10 Pro
       New #1

    Anniversary Update Restoring back to Last version.


    Hello
    Has anyone here had the problem with windows 10 anniversary edition restoring back to the last version?
    My machine took a half hour downloading and installing. All looked fine but just when I thought it was done I got the message "Restoring to previous version"
    After a while longer it had trouble booting that was only corrected by cycling power and booting a couple of more times.
    In the end I'm back where I started.
    This has been reported on a few other sites as well.
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  3. bbinnard
    Posts : 355
    Win10 Ver. 1809 Build 17763.`
       New #2

    Welcome to the club. It's not at all clear what to do about this.
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  4. csun
    Posts : 1,029
    Win10 Version 21H2 19044.1645
       New #3

    Are you using the Upgrade Method or Clean Install ?

    From what I have read on this forum and others, Clean Install seems to be the best method.



    Windows 10 - Clean Install - Windows 10 Forums

    https://www.microsoft.com/en-us/soft...oad/windows10/
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  6. bbinnard
    Posts : 355
    Win10 Ver. 1809 Build 17763.`
       New #4

    Sorry, I am not going to reinstall all my software again. I did that once when I upgraded from Win7 ==> Win10. I'd rather stick with my current build which is working fine.

    Requiring a clean install is not a reasonable requirement anyway.
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  7. csun
    Posts : 1,029
    Win10 Version 21H2 19044.1645
       New #5

    bbinnard said:
    Requiring a clean install is not a reasonable requirement anyway.

    Can't argue that point. I had issues with a clean install on a separate partition and went back to 1511.

    Did you upgrade thru the normal Windows Update or download early from the Microsoft site ? If thru normal Windows Update, you may want to try again using the second link above which also has an upgrade option. May or may not make a difference.
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  8. bbinnard
    Posts : 355
    Win10 Ver. 1809 Build 17763.`
       New #6

    My system has not yet received the Anniversary Update, so I have tried installing the download version several times. When all these failed I went to the Win10 Iso installer.
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  9. PhabGuy
    Posts : 32
    Windows 10 64-bit Home
       New #7

    I'm having a similar problem on a Surface Pro 3 (by *Microsoft*!). At first I was updating via Windows Update. Then I got the Media Creation Tool and run it. It also resulted in reverting to 1511, but at least gave me a reason code:

    We couldn't installWindows 10
    We've set your PCback to the way it was right before you started installing Windows 10.
    0x80070002 - 0x20007
    The installationfailed in the SAFE_OS phase with an error during INSTALL_DRIVERS operation


    I will try the ISO method now, although I am not hopeful as it fails rather late in the process. I vague recall reading something about there being a limit on the amount of time that is allowed for a driver to install and the Realtek HD audio drivers on the Surface Pro 3 exceed that time. I have no idea how to determine if that's the case and what to do to fix it.

    FWIW, I used the MCT method to update my desktop PC just fine.
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  10. csun
    Posts : 1,029
    Win10 Version 21H2 19044.1645
       New #8

    bbinnard said:
    My system has not yet received the Anniversary Update, so I have tried installing the download version several times. When all these failed I went to the Win10 Iso installer.

    I just remembered I had the same issue (return to previous version) when updating from Win 8 to 8.1. What solved the issue for my system was clearing the Windows Store Cache and running sfc/scannow. You may want to try if you haven't before. As weird as that sounds it was the fix at the time.

    http://www.thewindowsclub.com/reset-windows-store-cache


    I reinstalled 1607 tonight on a separate partition. So far it seems to be good.
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  12. Hamltnblue
    Posts : 2
    Windows 10 Pro
    Thread Starter
       New #9

    Mine was doing the auto update the first time.
    I ran the update a second time with the same results.
    Guess I'll wait until they fix it and hope they don't push it for another auto update.
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  13. PhabGuy
    Posts : 32
    Windows 10 64-bit Home
       New #10

    torre said:
    I just remembered I had the same issue (return to previous version) when updating from Win 8 to 8.1. What solved the issue for my system was clearing the Windows Store Cache and running sfc/scannow. You may want to try if you haven't before. As weird as that sounds it was the fix at the time.
    Greetings! I cleared the Windows Store Cache and ran sfc/scannow (it did find uncorrectable errors). I then ran the update from USB media. I'm still getting the same errors: 0x80070002 - 0x20007, in the SAFE_OS phase with an error during INSTALL_DRIVERS operation.

    Does anyone have further thoughts on how to get past driver installation errors during the update?

    Thanks.
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