Page 1 of 3 123 LastLast
  1.    10 Aug 2016 #1
    Join Date : Aug 2015
    Posts : 41
    Windows 10 Pro

    Can't connect to Windows Update Server


    I have finished doing the anniversary updates and all went ok. However yesterday being Tuesday I went to the Windows Update section to do any updates that were available and kept of getting a reply could not connect to the update server.

    All of my other computers that had the anniversary update can still connect to the update server, but this one computer for some strange reason will not connect to the update server.

    I have disabled Windows Defender as well as Malwarebytes and still it will not connect to the update server. The internet is working just fine, so that can't be the problem.

    Any idea's what could be going on here...
      My ComputerSystem Spec
  2.    10 Aug 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Click image for larger version. 

Name:	Snap 2016-08-10 at 13.30.28.jpg 
Views:	47 
Size:	48.2 KB 
ID:	95292
    Hi, try the troubleshooter at the bottom. Please post back with the outcome. Thanks.
      My ComputerSystem Spec
  3.    10 Aug 2016 #3
    Join Date : Aug 2015
    Posts : 41
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Click image for larger version. 

Name:	Snap 2016-08-10 at 13.30.28.jpg 
Views:	47 
Size:	48.2 KB 
ID:	95292
    Hi, try the troubleshooter at the bottom. Please post back with the outcome. Thanks.
    The troubleshooter is of no use. It can't find a solution for the problem. I have since discovered a couple of problems that are probably related.

    The Network Status screen says I am not connected to the network. And the Network Icon on the taskbar is showing no connection. When I click on show available networks, it says the network that I am connected to and No Internet, Secured.

    The WIFI Status says I am connected to the Network and No Internet, Secured.

    But I am connected to the network, and also the internet.

    This computer is the one that my weather station is hooked up to and it is uploading data to the internet just perfectly. Works everywhere on the internet except will not do Windows Updates....
      My ComputerSystem Spec
  4.    11 Aug 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Ok, and what happens if you right click on the network icon in the system tray and run the troubleshooter there?

    Try downloading and installing the free Tweaking.com repair tool (note its several cautious stages).
    Repair options 13, 17, perhaps 26. You could also use the services repair option.

    This sounds more like an internet issue than an update issue per se. However you may get further information from the Windows update log:
    https://support.microsoft.com/en-gb/kb/902093
    or the event log (Event viewer)

    Manual options: - note, Tweaking.com's repair tool should cover the ground more thoroughly and avoid errors and omissions in manual checks. Manual checks rely on choosing and knowing the appropriate ones and implementing them correctly.

    Step 1: Check the following services are enabled.

    1. Press Windows Key + R.
    2. Type "services.msc" in the box. Check if these services are enabled:

    - TCP/IP NetBIOS Helper service
    - Wireless lan
    - DHCP
    - DNS Client
    - Function Discovery Resource Publication
    - SSDP Discovery
    - UPnP Device Host


    To start the service and set it to automatic, follow these steps:

    1. Right-click each of the services listed above and click on Properties.
    2. Click the General tab, and then, next to Startup type, select Automatic.
    3. Click Apply, and then click Start.

    Step 2: Disable any 3rd party security software temporarily.
      My ComputerSystem Spec
  5.    11 Aug 2016 #5
    Join Date : Aug 2015
    Posts : 41
    Windows 10 Pro
    Thread Starter

    Can't connect to Windows Update Server


    I have tried by launching the troubleshooter from the Network icon, and basically what the troubleshooter says is "Unable to detect networking issue, can reset computer network config". I let it do this and no change, other than I have to re-enter in the Network properties to long onto the Router.

    I have verified the Windows Services and the only difference I have is:

    TCP/IP NetBIOS Helper service is - Manual (Trigger Start)
    DNS Client is Auto (Trigger Start)
    The rest are set to Automatic

    I downloaded and installed the Tweaking tool and ran steps 13, 17 and 26. No change..........

    This problem is really starting to really bother me. I am glad it is +35 C today, good reason to stay indoors...
      My ComputerSystem Spec
  6.    11 Aug 2016 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Can you try
    ping download.microsoft.com

    ping download.windowsupdate.com

    from a command prompt?
      My ComputerSystem Spec
  7.    11 Aug 2016 #7
    Join Date : Aug 2015
    Posts : 41
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Can you try
    ping download.microsoft.com

    ping download.windowsupdate.com

    from a command prompt?
    Just pinged both sites and all is ok, sent out 4 packets and got 4 packets back and 0 lost packets
      My ComputerSystem Spec
  8.    11 Aug 2016 #8
    Join Date : Aug 2015
    Posts : 41
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by VE3YF View Post
    Just pinged both sites and all is ok, sent out 4 packets and got 4 packets back and 0 lost packets
    Also just checked and Windows Defender is not auto updating either and when I tried to do an update it failed. Funny windows seems to think it has no access to internet, yet other programs ie Firefox and malwarebytes and my weather programs all see the internet.
      My ComputerSystem Spec
  9.    11 Aug 2016 #9
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,448
    Win 10 Pro (1703)

    Noting your comment about your Wifi and the Network icon, please try an ethernet connection.

    Also please try deleting and recreating your Wifi connection.
      My ComputerSystem Spec
  10.    11 Aug 2016 #10
    Join Date : Aug 2015
    Posts : 41
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Noting your comment about your Wifi and the Network icon, please try an ethernet connection.

    Also please try deleting and recreating your Wifi connection.
    I deleted the Wifi connection and created a new one. I also tried the Ethernet connection. Same results as the Wifi where I can see the Network and Internet, and all the above programs I mentioned have access to the Internet. However Windows thinks there is no Internet and Windows Update as well as Windows Defender can not connect for updates.
      My ComputerSystem Spec

 
Page 1 of 3 123 LastLast


Similar Threads
Thread Forum
App Store Couldn't Connect to the Server?
91703 I've tried to re-register the app store but to no avail.
Software and Apps
Unable to connect to Windows FTP Server
Hi all. I'm hoping somebody can point in the right direction, or walk me through steps to troubleshoot this issue. I set up an FTP server on a windows 10 desktop using the built-in Windows FTP service capabilities. Everything was working fine. ...
Network and Sharing
Cannot connect to Media server via external IP?
Hello guys I've been looking for help however I cannot access my media server at all, even though I was connecting to to it last night. However in the middle of the night it disconnected and I couldn't access it anymore. The server was on and my...
Network and Sharing
Server can not Connect
Hi, My home entertainment set up includes a Sony STRDN 840 and a Samsung Model 5500 Series 5 TV. I use it mostly to play music from my computer music folders. I have two servers that will not connect using the SONY Home Network feature and I...
Network and Sharing
Windows Upgrade Won't start - Windows Server Update Server installed
Hi All, I've tried to run the upgrade from Windows 7 to 10. It fails with the pre-requisite as I had the WSUS 3.0 SP2 admin console installed. I uninstalled this and tried to resume but it still thinks it's installed and won't progress. I've...
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:03.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums