1. Joined : Aug 2016
    Posts : 3
    Windows 10
       07 Aug 2016 #1

    windows 10 is not updating after update and restart. No errors


    Windows has downloaded some update files 1607 to drive C but when rebooting it doesn't even start the update at all it just reboots as normal with the update options still present in the start menu no errors just no update attempted.

    I've ran the update troubleshooter and tried checking for more updates but it doesn't stop searching for them.
    Would it be safe to delete the update files on drive C and see if windows re-downloads them again maybe?

    I've downloaded the anniversary update exe. but it looks like its stuck at 0%
    Last edited by jamonbread22; 07 Aug 2016 at 15:45.
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,548
    Win 10 Pro (1607)
       08 Aug 2016 #2

    HI, would suggest you separate the issues of download and upgrade and manually download the appropriate iso file (see Tutorial section if you need to know how).

    Then burn a DVD, mount the iso or create a bootable USB disk, and proceed with the upgrade.

    Note: the iso is useful if
    a. you have multiple PCs to upgrade
    b. you anticipate reinstalling later or doing a clean install
    c. so you have it should you need to do an in-place upgrade repair install (see Tutorials)
    d. if used to create a bootable medium, you can boot your PC from it for troubleshooting.

    Prior to starting the upgrade:
    disable/uninstall any AV
    disconnect any unnecessary peripherals
    make sure you have enough space on your disk
    Run
    chkdsk C: /F
    and then
    sfc /scannow
    from an elevated command prompt

    You can try doing a clean boot then starting the upgrade.
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 3
    Windows 10
       08 Aug 2016 #3

    dalchina said: View Post
    HI, would suggest you separate the issues of download and upgrade and manually download the appropriate iso file (see Tutorial section if you need to know how).

    Then burn a DVD, mount the iso or create a bootable USB disk, and proceed with the upgrade.

    Note: the iso is useful if
    a. you have multiple PCs to upgrade
    b. you anticipate reinstalling later or doing a clean install
    c. so you have it should you need to do an in-place upgrade repair install (see Tutorials)
    d. if used to create a bootable medium, you can boot your PC from it for troubleshooting.

    Prior to starting the upgrade:
    disable/uninstall any AV
    disconnect any unnecessary peripherals
    make sure you have enough space on your disk
    Run
    chkdsk C: /F
    and then
    sfc /scannow
    from an elevated command prompt

    You can try doing a clean boot then starting the upgrade.

    Hi I managed to get the upgrade installed by disabling internet connection after the file was downloaded and started the verifying process but now when I try to using command prompt to clean files I now get access denied ?
      My System SpecsSystem Spec


  4. Joined : Jan 2015
    UK, Midlands
    Posts : 6,548
    Win 10 Pro (1607)
       08 Aug 2016 #4

    Hello, great you've got the upgrade done.

    I can't tell what it is you're trying to do from that extremely limited information.

    What are you trying to delete, and why, why are you using a command prompt, and what command are you using?

    Using a command prompt to delete things should be an exceptional case.

    Are you using the command prompt from within Windows or from a bootable medium?

    Sorry, my crystal ball is currently down for scheduled maintenance....
      My System SpecsSystem Spec


  5. Joined : Aug 2016
    Posts : 3
    Windows 10
       08 Aug 2016 #5

    After the anniversary update there are a few update files left on my C drive like the windows.old folder and so I used command prompt to clean windows 10 which normally removes the update files that are no longer needed.
      My System SpecsSystem Spec


  6. Joined : Jan 2015
    UK, Midlands
    Posts : 6,548
    Win 10 Pro (1607)
       08 Aug 2016 #6

    Hi, you don't need to delete that manually- apparently the reversion period for this is only 10 days if I recall, at which point it will be deleted automatically.

    That said, see
    Windows.old Folder - Delete in Windows 10 - Windows 10 Forums
    (it's always worth checking the extensive tutorial section or sometimes even searching the forum)
      My System SpecsSystem Spec


 


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