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Anniversary Update Failure (Solved)
1. Downloaded the Windows Home update.
2. I noticed that it was at 92% of preparing the update, but later found it back at perhaps 5%.
3. Second preparation step finished, gave command to restart the computer and finish the process.
4. First step was to configure the update, which went to 100% in a single step, unlike earlier updates which always restarted the process at around 30%.
5. Computer restarted, and the installation process started working on updating (sorry, I don't recall what the actual text on the screen was.) This was quite slow, with two restarts (as the text indicated would happen.) Around 55% complete, the process speeded up, arriving at around 75% in just a few jumps, rather than percent by percent.
6. Third restart began, which sadly gave an error message that a problem had been encountered.
7 Twice, the process gathered error information and tried to fix whatever had gone wrong.
8. After the second attempt, process went into a restore of previous version of Windows; at least that worked.
This is the first update failure on this machine, dating back to purchasing it last March or thereabouts. Any ideas, suggestions, incantations that I might follow? I don't want to try downloading and going through the same lengthy process again until I have--with luck, of course--anything that might ensure success.
As an aside, I tried twice to download the Anniversary update for my wife's computer; the search for updates stated that the machine was up-to-date, which did not list the Anniversary update.
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Having received no replies, I decided to risk trying to install again. This time, the process was much faster than the first attempt; for example, the first stage did not restart, it went directly to 100% and passed matters on to step two. Unfortunately once again the install failed around 72%, but at least it then restored Windows to its previous state.
I was somewhat surprised to find, this morning, that Windows Update does not show that I have a pending update for the Anniversary release. I was further surprised that, when I checked for updates, none were offered. Given that the Anniversary update has not been installed, I wonder why it was not found during the check for updates.
Last edited by Not Myself; 04 Aug 2016 at 23:00.