Page 2 of 2 FirstFirst 12

  1. Joined : Jul 2016
    Posts : 14
    Windows 10
       20 Jul 2016 #11

    I have used this 'company' for years with no problems, they are NZ wide.
      My System SpecsSystem Spec


  2. Joined : Jul 2016
    Posts : 14
    Windows 10
       20 Jul 2016 #12

    NavyLCDR said: View Post
    The upgrade from Windows 7/8/8.1 Home to Windows 10 Home is free (until July 29th). The upgrade from Home version to Pro version was never free.
    Really, how on earth did he get the Pro version in the first place.?
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 6,872
    Windows 10 Pro
       20 Jul 2016 #13

    FernNZ said: View Post
    Really, how on earth did he get the Pro version in the first place.?
    You get Pro version by just entering the Windows 10 Pro generic product key from Microsoft's website. See the last link here:
    https://support.microsoft.com/en-us/...ng-home-to-pro

    The problem is the "reputable company" only did the first three steps. They did not have a valid product key to finish the rest of the procedure with. After you upgrade from Home to Pro by entering the Windows 10 Pro generic product key there has to be either a digital entitlement from an upgrade from Windows 7/8/8.1 Pro or a valid Pro product key to enter to activate it.
      My System SpecsSystem Spec


  4. Joined : Oct 2015
    Posts : 13
    Windows 10
       20 Jul 2016 #14

    Really, how on earth did he get the Pro version in the first place.?
    You can install either version from the install media downloaded from Microsoft. But, as you have found, when it comes time to activate you need the right version for the product key you are using. I would guess the thoughtful person who did the upgrade has not done many as surely it wouldn't take long to discover its important to choose the correct version (via any previous customers who are running into the same problem during the past year). They should also have completed the task of activating- which would have revealed 'their' problem.

    If not paying attention, it can be easy to make the mistake (although intentional in this case). With Win8, the stickers on the pc are not much help if you are not familiar with them (core version gives no indication on sticker, pro does show 'Pro')- and if you have a Bing version of Win8 and want to reinstall Win8- its an easy mistake to install Win8 Core and end up scratching your head why it will not activate (and then try to come up with a Bing version of Win8 after you removed the recovery partition).
      My System SpecsSystem Spec

  5.    20 Jul 2016 #15

    FernNZ said: View Post
    I have used this 'company' for years with no problems, they are NZ wide.
    Bud, I'm referring to "no physical address"... fact or wot?
      My System SpecsSystem Spec


  6. Joined : Jul 2016
    Posts : 14
    Windows 10
       20 Jul 2016 #16

    NavyLCDR said: View Post
    You get Pro version by just entering the Windows 10 Pro generic product key from Microsoft's website. See the last link here:
    https://support.microsoft.com/en-us/...ng-home-to-pro

    The problem is the "reputable company" only did the first three steps. They did not have a valid product key to finish the rest of the procedure with. After you upgrade from Home to Pro by entering the Windows 10 Pro generic product key there has to be either a digital entitlement from an upgrade from Windows 7/8/8.1 Pro or a valid Pro product key to enter to activate it.
    Yes, just what I was thinking. As to why he chose that route, ?!
    Bud, I'm referring to "no physical address"... fact or wot?
    Fact, I believed them to be 'reputable' because as I said it is a NZ wide name with other 'branches' throughout the country, and been using them for years with no problems. However they can 'hide' ,obviously.
    I'm not expecting a call/email from them even though I've been on to it all week, if not I'll uninstall the Pro version, and hopefully able to install the Home version via Microsoft web site.
      My System SpecsSystem Spec


  7. Joined : Jul 2016
    Posts : 14
    Windows 10
       20 Jul 2016 #17

    PS; I was able to install Windows 10 on the desktop no problem, so I thought the laptop with Windows 8.1 would be just as easy, it wasn't, the screen went black and wouldn't install, that's the reason I called them in in the first place.
    I've just heard back from the 'technician' he says he can't remember installing the Pro version, how damn convenient for him, he's since left the 'company'.
    Last edited by FernNZ; 20 Jul 2016 at 20:20.
      My System SpecsSystem Spec


 
Page 2 of 2 FirstFirst 12


Similar Threads
Thread Forum
Solved Expiring date after upgrading to Windows 10
So today I decided to do the free upgrade to Windows 10. But before that I was running on a Windows 10 Insider Preview (clean installation). So everything went normal, it shows that my Windows is activated but when I type in the command menu "slmgr...
Windows Updates and Activation
How to solve windows license expiring soon?
Guys How to solve this 83607
Windows Updates and Activation
Solved Windows Activation Problem - Windows x64 Home
Hi, i have gotten BSOD's and axe has helped me, i recently found out that windows don't seem to be Activated. When i try to manualy activate windows it won't let me, it only tells me that it could not do it... And when i try to press the Change...
Windows Updates and Activation
Solved Windows 10 activation problem after factory reset. Error 0xC004C003
Hi guys. I ran into a problem here. I have a slow internet connection. Somehow it upgraded from the pre-installed 8.1 to windows 10 via the media creation tool. I used the upgrade this machine now option. Due to some problem I had to get the track...
Windows Updates and Activation
Activation Problem - Win 10
Hello all I today downloaded the Win10 ISO with Microsoft's "create installation media" tool. I then extracted that ISO to my USB drive and used it to upgrade my activated 8.1 installation. It did not ask for any key during the upgrade process....
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:00.
Find Us
Twitter Facebook Google+



Windows 10 Forums