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  1.    09 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 18
    Windows 10 Professional

    Windows Update WONT Recognize My Internet Connection


    Okay, I have literally searched on and off for a solution to this issue for roughly 2-3 months now and I am finally breaking down and asking someone with superior Windows 10 knowledge to help me. Because, I desperately need it.
    Let me take a moment to introduce myself to (what seems to be) a wonderful collection of Windows knowledge -- I'm Joey
    I have countless hours of experience with windows. As I'm sure you all do, but I was writing programs when I was 7 years old. So, it was extremely humbling of me to ask for help on this SILLY STUPID issue.

    So, here it is:

    When I first upgraded to windows 10 from windows 8.1; I loved it. & not to get me wrong, I still do. But, there is this one HUGE issue that has really gotten me irritated with my experience. I have 100% access to my LAN & 100% access to the internet, and Windows even shows that right here Click image for larger version. 

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    I can surf the web with ease, play online pc games, and do 99.9% of everything I should be able to do with an internet connection.

    Except when I try to initiate a windows update, this happens.
    Click image for larger version. 

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    And I have found virtually zero solutions. Let alone people with the same problem....
    So I come to you all in need of a new windows update, because I guarantee that my windows 10 experience would be a lot more fluid and enjoyable once I am able to get the load of updates that I am sure fixes a lot of the bugs I have came across. And if you didn't notice already, the last update date was in Feb. Lol.

    Please help! & Thank you for having me on the forums!
      My ComputerSystem Spec
  2.    10 Jul 2016 #2
    Join Date : Oct 2014
    Trnava
    Posts : 2,733
    Windows 10.4 Home 1709 x64

    For such a clueless error, it really looks mysterious. WU has some strange dependencies like DHCP or Windows Firewall. Make sure, that all necessary services are running. Run CMD as admin and copy/paste:

    sc config BFE start= auto
    sc config Dhcp start= auto
    sc config MpsSvc start= auto
    sc config netprofm start= auto
    sc config NlaSvc start= auto
    sc config nsi start= auto
    sc config WinHttpAutoProxySvc start= auto
    sc config lmhosts start= auto
    sc config Wcmsvc start= auto
    sc config NcbService start= demand
    sc config Netman start= demand
    sc config netprofm start= demand
    sc config WinHttpAutoProxySvc start= demand
    sc config WlanSvc start= demand
    sc config WwanSvc start= demand

    net start BFE
    net start MpsSvc
    net start nsi
    net start NlaSvc
    net start Dhcp
    net start BITS
    net start Wcmsvc
    net start wuauserv
    net start WinHttpAutoProxySvc

    You might also try Windows Update MiniTool. It uses Microsoft Update instead of Windows Update.
      My ComputerSystem Spec
  3.    10 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 18
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    For such a clueless error, it really looks mysterious. WU has some strange dependencies like DHCP or Windows Firewall. Make sure, that all necessary services are running. Run CMD as admin and copy/paste:

    sc config BFE start= auto
    sc config Dhcp start= auto
    sc config MpsSvc start= auto
    sc config netprofm start= auto
    sc config NlaSvc start= auto
    sc config nsi start= auto
    sc config WinHttpAutoProxySvc start= auto
    sc config lmhosts start= auto
    sc config Wcmsvc start= auto
    sc config NcbService start= demand
    sc config Netman start= demand
    sc config netprofm start= demand
    sc config WinHttpAutoProxySvc start= demand
    sc config WlanSvc start= demand
    sc config WwanSvc start= demand

    net start BFE
    net start MpsSvc
    net start nsi
    net start NlaSvc
    net start Dhcp
    net start BITS
    net start Wcmsvc
    net start wuauserv
    net start WinHttpAutoProxySvc

    You might also try Windows Update MiniTool. It uses Microsoft Update instead of Windows Update.
    Hey thanks so much for the quick reply (considering what time of night it is here in Ohio) ! I was actually just about to check all of my services when I got back to my desktop, which I just did... But, I checked the forum first and you beat me to my own idea !

    I am trying this now, and I will let you know how it goes...

    EDIT
    The command line was unsuccessful. Here is a pic
    Click image for larger version. 

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    Will try the microsoft version next!
    Last edited by hammer280; 10 Jul 2016 at 02:41. Reason: tried the cmd line suggestion and it was a no go :(
      My ComputerSystem Spec
  4.    10 Jul 2016 #4
    Join Date : Jul 2016
    Posts : 18
    Windows 10 Professional
    Thread Starter

    Neither worked.....
      My ComputerSystem Spec
  5.    10 Jul 2016 #5
    Join Date : Oct 2014
    Trnava
    Posts : 2,733
    Windows 10.4 Home 1709 x64

    What kind of AV/firewall do you use? Have you use used any privacy tool to block Windows 10's spying?

    It might have blocked something in a firewall or in HOSTS. Make sure, that nothing is blocked in HOSTS:

    notepad c:\windows\system32\drivers\etc\hosts

    This should reset Windows Firewall:

    netsh advfirewall reset
      My ComputerSystem Spec
  6.    10 Jul 2016 #6
    Join Date : Jul 2016
    Posts : 18
    Windows 10 Professional
    Thread Starter

    Didn't change anything :/

    And at the moment, solely because of this issue, I have no AV installed whatsoever.
      My ComputerSystem Spec
  7.    10 Jul 2016 #7
    Join Date : Oct 2014
    Trnava
    Posts : 2,733
    Windows 10.4 Home 1709 x64

    Now I am starting to get curious, this looks like a really strange issue.

    Try changing DNS temporarily, just to make sure, that ISP is not blocking requests.

    Manually: How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing or via command:

    wmic nicconfig where DHCPEnabled=TRUE call SetDNSServerSearchOrder ("208.67.222.222","208.67.220.220")
      My ComputerSystem Spec
  8.    10 Jul 2016 #8
    Join Date : Jul 2016
    Posts : 18
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    Now I am starting to get curious, this looks like a really strange issue.

    Try changing DNS temporarily, just to make sure, that ISP is not blocking requests.

    Manually: How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing or via command:

    wmic nicconfig where DHCPEnabled=TRUE call SetDNSServerSearchOrder ("208.67.222.222","208.67.220.220")
    Sorry accidental post, see the following one.
      My ComputerSystem Spec
  9.    10 Jul 2016 #9
    Join Date : Jul 2016
    Posts : 18
    Windows 10 Professional
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    Now I am starting to get curious, this looks like a really strange issue.

    Try changing DNS temporarily, just to make sure, that ISP is not blocking requests.

    Manually: How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing or via command:

    wmic nicconfig where DHCPEnabled=TRUE call SetDNSServerSearchOrder ("208.67.222.222","208.67.220.220")
    Did not work either. But, I may be on to something. I check msconfig and my settings were on the "Selective Startup" option. But, I have all the normal services enabled... But, what caught my attention was that for some reason I simply CAN NOT change that back to anything else. Like I am not a system administrator or something... Which I definitely am. It's my computer, lol.

    Could that have anything to do with it?
      My ComputerSystem Spec
  10.    10 Jul 2016 #10
    Join Date : Oct 2014
    Trnava
    Posts : 2,733
    Windows 10.4 Home 1709 x64

    Yes, that could be causing issue, since default config is changed. Maybe deleting policies would help.
    Check those commands and run them in this order, if that does not help, I am lost, running out of ideas.

    Anniversary upgrade is coming on July 2th, so maybe wait until then, it will basically reset Windows, if not, maybe reinstall is the only option. If that does not help, it will have to be something caused either by a router or by ISP.
      My ComputerSystem Spec

 
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