Page 1 of 2 12 LastLast

  1. Joined : Jun 2016
    Posts : 7
    Windows 10
       21 Jun 2016 #1

    Windows fails updating from 10240 to 10586


    Hi guys, Overkill here...I'm pretty tech savvy; work at an MSP providing tech support all day. Can't solve this issue on a laptop at home though.

    When updating my laptop from build 10240 to 10586, I get the following behavior depending on the method:

    Windows Update - reboots but does not attempt to install update
    TechBench ISO/MCT Upgrade Install - Generates the following setuperr.log

    Code:
    2016-06-20 23:23:09, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:23:09, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:23:10, Error    MOUPG    CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104
    2016-06-20 23:23:10, Error    MOUPG    CSetupManager::ExecuteInstallMode(724): Result = 0x800705BB
    2016-06-20 23:23:10, Error    MOUPG    CSetupManager::ExecuteDownlevelMode(389): Result = 0x800705BB
    2016-06-20 23:23:10, Error    MOUPG    CSetupManager::Execute(232): Result = 0x800705BB
    2016-06-20 23:23:10, Error    MOUPG    CSetupHost::Execute(371): Result = 0x800705BB
    2016-06-20 23:30:28, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:30:28, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:30:30, Error    CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
    2016-06-20 23:30:30, Error    CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
    2016-06-20 23:30:31, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:30:31, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:30:48, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:32:41, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:32:47, Error    CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
    2016-06-20 23:32:47, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session[gle=0x000000b7]
    2016-06-20 23:33:02, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:33:07, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:34:27, Error    CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
    2016-06-20 23:34:39, Error    CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2016-06-20 23:35:20, Error    CONX    Failed to open inf key SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{58474950-424f-0058-cfe8-aba2187557f2}
    2016-06-20 23:35:20, Error    CONX    Failed to add net component 80070002
    2016-06-20 23:35:20, Error    CONX    Failed to open inf key SYSTEM\CurrentControlSet\Control\Network\{6bdd1fc5-810f-11d0-bec7-08002be2092f}\{25039ecb-5038-4aa8-a0fc-d4a6bf429d19}
    2016-06-20 23:35:20, Error    CONX    Failed to add net component 80070002
    2016-06-20 23:39:40, Error    SP    pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
    2016-06-20 23:39:54, Error    [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: "id" attribute is mandatory. void __cdecl Mig::CMXEMigrationXml::LoadSupportedComponent(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
    2016-06-20 23:40:01, Error    [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{39CC25F3-AF21-4C42-854D-0524249F02CE} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2016-06-20 23:40:48, Error    [0x0808fe] MIG    Plugin {65cbf70b-1d78-4cac-8400-9acd65ced94a}: CreateProcess(s) failed. GLE = d
    2016-06-20 23:42:18, Error    [0x0808fe] MIG    Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get preferred homegroup with hr=0x80070490
    2016-06-20 23:42:26, Error    [0x0808fe] MIG    Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: CBrgUnattend::CollectBridgeSettings failed: 0x1, 0
    2016-06-20 23:42:36, Error    CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
    2016-06-20 23:42:36, Error    SP    CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
    2016-06-20 23:42:42, Error    IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "F:\EFI\Microsoft\Boot\BCD" to "C:\$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD".[gle=0x00000006]
    2016-06-20 23:42:42, Error    [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
    2016-06-20 23:42:42, Error    [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
    void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
    2016-06-20 23:42:42, Error    [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000006]
    2016-06-20 23:42:42, Error    SP    Error setting OS Switch Rollback checkpoint[gle=0x00000006]
    2016-06-20 23:42:42, Error    SP    Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]
    2016-06-20 23:42:42, Error    MOUPG    MoSetupPlatform: Finalize reported failure![gle=0x000000b7]
    2016-06-20 23:42:42, Error    MOUPG    MoSetupPlatform: Using action error code: [0x80004005][gle=0x000000b7]
    2016-06-20 23:42:42, Error    MOUPG    CDlpActionFinalize::ExecuteSetupPlatformFinalize(1310): Result = 0x80004005[gle=0x000000b7]
    2016-06-20 23:42:42, Error    MOUPG    CDlpActionFinalize::ExecuteRoutine(479): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CDlpTask::ExecuteAction(3243): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CDlpTask::ExecuteActions(3397): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CDlpTask::Execute(1631): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CSetupManager::ExecuteTask(2024): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CSetupManager::ExecuteTask(1987): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CSetupManager::ExecuteInstallMode(804): Result = 0x80004005
    2016-06-20 23:43:03, Error    MOUPG    CSetupManager::ExecuteDownlevelMode(389): Result = 0x80004005
    2016-06-20 23:43:03, Error    SP    CSetupPlatform::ResurrectNewSystem: Cannot resurrect new system.: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
    2016-06-20 23:43:05, Error    MOUPG    CSetupManager::Execute(232): Result = 0x80004005
    2016-06-20 23:43:05, Error    MOUPG    CSetupHost::Execute(371): Result = 0x80004005
    I have deleted the offending registry keys but they still come up in the failures; not sure why.

    I ran a DISM online restorehealth and it was successful, and afterward, SFC found no violations.

    Please advise!
    Thanks,
    Overkill
      My System SpecsSystem Spec

  2.    21 Jun 2016 #2

    Hi and welcome to the forums.

    A clean format install might be the way to go on this one. Backup anything you want to keep. Then install 10586 from Media Creation Tool.
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 7
    Windows 10
       21 Jun 2016 #3

    I'm hoping not to have to do that :/
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 1,386
    Win10 1607
       28 Jun 2016 #4

    I just had to do that on a Laptop I am fixing too , was stuck on .240 and would not let 318 or 420 on , even an in-place upgrade would not work ,got that annoying error message "Something went Wrong" etc etc each time.

    Luckily on the backup drive they had, I had made a Windows system image taken before the Windows 8.1 to Win10 upgrade , so I applied the image and had 8.1 back , then used a fresh USB made with the Media Creator , to run setup from with in 8.1 which a least got the Owner some of his programs and pics etc back , hopefully the rest is on the WD Passport Drive. The Win10 Upgrade applied .164 , it then accepted the .420 update package applied directly (catalog file). Now just got to copy the Docs. Pics etc off the backup drive back.
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 7
    Windows 10
       28 Jun 2016 #5

    Unfortunately, this machine shipped with 10 and I cannot revert.
      My System SpecsSystem Spec


  6. Joined : Jun 2016
    Posts : 56
    Windows 10
       28 Jun 2016 #6

    I have an idea. Run the Windows Update Diagnostics!

    Here:

    Step 1: Click this link to download the Windows Update Troubleshooter (No virus. I promise. It's coming straight from the microsoft website)
    http://go.microsoft.com/?linkid=9830262

    Step 2: Now click on the downloaded file

    Step 3: In the program that just opened, click next.

    Step 4: Wait for it to detect things.

    Step 5: Click the "Run Windows 10 Update Troubleshooter" Button

    Step 6: Once the new window pops up, click next.

    Step 7: Wait for it to detect any problems.

    Step 8: Let it fix any errors found.

    I hope I helped

    P.S. For future reference about your P.C, please fill out the System Specs in your profile
      My System SpecsSystem Spec


  7. Joined : Jun 2016
    Posts : 1,386
    Win10 1607
       28 Jun 2016 #7

    Overkill said: View Post
    Unfortunately, this machine shipped with 10 and I cannot revert.

    Then Swarfega maybe right , I was on the verge of a Clean install ,when I check the drive for images/backups but the Owner had never made any since he upgraded it to Win10 , I tried anything I could think of and some some off the Net and none of it helped.

    You could revert to the Manufacturer's Image of 10 and immediately try .420 , but that would mean all their Bloatware too so a Clean install maybe better ?
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       28 Jun 2016 #8

    Overkill said: View Post
    I'm hoping not to have to do that :/
    Why? A Clean install nearly guarantees a resolution, but it also forces users into best practices.

    What are best practices?
    • Regular backups / images, starting with a base image after a Clean install
    • Letting Windows provide drivers - you only need to visit an OEM for a driver if there is a problem. Newer doesn't always mean better. MS tests the OEM drivers on 1000s of machines - they just work 99% of the time.
      - This applies to new devices too - just plug it in and see if Windows provides the driver. If not, then download the driver from the OEM (the disc is stale and you'll most likely have to update anyway.
    • Updating old 3rd party software. People try (oftne successfully) to run Windows 98 software on modern Windows. I don't suggest it, I don't even suggest running Windows 7 software on Windows 10, unless that's the only choice and it's must have software. Given a choice, I'd rather find alternative software that I don't have to babysit.
    • Never, ever use 3rd party tweakers, boosters, automatic repair, registry enhancers, speedupYourPC software. There are some 3rd party software pkgs that are well regarded, but too much of the offerings out there are for suckers.
    • Once your favorite software is installed, run Belarc advisor to take inverotry


    That's my short list
      My System SpecsSystem Spec


  9. Joined : Jun 2016
    Posts : 7
    Windows 10
       14 Aug 2016 #9

    I'd rather not wipe it because
    • There's a lot of software/DLC to re-download and reinstall
    • As an engineer, I would prefer to fix the problem rather than throw "durrr reinstall windows durrr" at it
    • There are no other issues with the machine
    • I spend most of my day troubleshooting issues like these for clients, and there are several clients that are too busy to be without their machines. It would be good to have an actual fix for this issue instead of dealing with the fallout of a clean install in the event I run into this in the future.
    • The system shipped with Windows 10, and we don't use any 3rd party bullshit. I have been working in IT for 15 years, and would consider myself a competent technician (not just "that computer kid") for probably 10 of those years; Windows should not have any problems updating from a vanilla build with no "stupid" registry changes made to it.
    • I'm sure I have more reasons, I just can't think of any right now


    I have ran any/all Microsoft tools to fix this for me to no avail. I'll upload logs for anybody who wants to try and fix the issue when I have more time to work on this.
      My System SpecsSystem Spec


  10. Joined : Dec 2013
    Portsmouth Hampshire
    Posts : 1,197
    Windows 10 x86 14383 Insider Pro and Core 10240
       14 Aug 2016 #10

    Windows 10 upgrades often fail because Windows update on the current system is stalled because of a failed upgrade, and the updates during setup of the new system timeout - because WUAUServ is called by setup in the early phases, and is busy. I think that changes to setup in RS-2 will avoid this problem, but not for 10240->10586.

    There are 2 approaches - either reset windows update on the current system ( a bit pointless, because you are about to upgrade the system),
    or simply turn off the network and run setup offline, turning on the network after installation to download the updates later. - you can either unplug the ethernet cable for wired systems, or disable the wireless adapter in the old system, or of course, turn off the router. You may find that your system takes a short while to update drivers and run any other Windows Updates post-setup.

    If you want to do the first approach see:

    Windows Update - Reset in Windows 10 - Windows 10 Forums
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
IIS Install Fails Windows 10.0.10586
First, I want to start out by saying these type of post are something that I tend to never do, but after a week and a half I am out of Ideas. I just recently upgraded to the latest build of Windows 10 (10586). In Order to complete the upgrade, I...
Software and Apps
Solved Unable to upgrade Windows 10 from build 10240 to 10586
Since the beginning of 2016 I have been unable to upgrade ending with constant requests to restart and the failure data as per attachment is the latest. I did defer this upgrade but recently it has been ignored and the upgrade has been installing...
Windows Updates and Activation
BSOD Issues after updating Windows 10 to v.1551 10586.318
Hi support! Since last sunday 29 of May, I have had the BSOD crashes 4 - 8 times a day. I have rolled back, repaired and reinstalled my windows 10 and still get more or less the same errors (I think). I tried with sfc /scannow only for it to...
BSOD Crashes and Debugging
Solved After updating Build 10240 Windows not recognize Nikon D7000 photos
Update: After August 18.2015 update (KB3081444) & (KB3081441) the problem is fixed Not sure is this right category. Windows recognizes my Nikon D7000. Removable Storage when I plug it via USB. But when I open it Windows says "this folder...
General Support
Remedy for Windows 10 not updating to build 10240
For all of you that are frustrated with Win 10 not updating, go to: https://www.tenforums.com/tutorials/7565-optional-features-manage-windows-10-a.html Settings---->System---->Apps&Features---->Manage Optional features and then add "insider...
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:07.
Find Us
Twitter Facebook Google+



Windows 10 Forums