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  1. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       13 Jun 2016 #1

    Windows 10 fails to update


    Each time I boot up my PC it tries (but fails) to install two updates; (1) Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3163207) with Error code 0x8007371b and (2) Cumulative Update for Windows 10 Version 1511 for x64-based systems with typically no error code. Other updates have successfully installed, but these two fail every time. When it fails it then undoes all changes and Restarts without updating. Sometimes the update gets to as much as 30% before it removes the changes and Restarts. I've run the built-in update troubleshooter which always finds and fixes(?) the problems but they keep coming back. I've run sfc /scannow which reports errors 'some of which it could not fix.' I have also run DISM .../checkhealth > no errors detected. I have followed numerous threads and used some of the info found but to no avail. Any assistance would sure be appreciated.
      My System SpecsSystem Spec


  2. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       13 Jun 2016 #2

    tybee said: View Post
    Each time I boot up my PC it tries (but fails) to install two updates; (1) Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3163207) with Error code 0x8007371b and (2) Cumulative Update for Windows 10 Version 1511 for x64-based systems with typically no error code. Other updates have successfully installed, but these two fail every time. When it fails it then undoes all changes and Restarts without updating. Sometimes the update gets to as much as 30% before it removes the changes and Restarts. I've run the built-in update troubleshooter which always finds and fixes(?) the problems but they keep coming back. I've run sfc /scannow which reports errors 'some of which it could not fix.' I have also run DISM .../checkhealth > no errors detected. I have followed numerous threads and used some of the info found but to no avail. Any assistance would sure be appreciated.
    Hi tybee and welcome to Tenforums.

    The System File Checker should be run at least 3 times, with reboots in-between, so it can attempt repairs. If you still get errors after that, please see here, option #5, to get the part of the log we'll need to review:
    SFC Command - Run in Windows 10 - Windows 10 Forums

    Once you've posted that, we'll have a look and see what should be done next. Thanks.
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       14 Jun 2016 #3

    I have completed the x3 sfc scans and attached the "details" file.

    scfdetails.txt
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 23
    Microsoft Windows 10 Pro N 64-bit 10240 Multiprocessor Free
       14 Jun 2016 #4

    if you have third party antiviruses turn off during updates
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       14 Jun 2016 #5

    Ok, I turned the A/V off and then checked for updates. There (4) ready to install; the two originals and two new ones. The new ones installed just fine but problem updates failed again.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 1,602
    Windows 3.1 to Windows 10
       14 Jun 2016 #6

    it is Microsoft edge giving you the issue

    Image Health (link in sig below)

    option 1
    then option 2
    option 0

    post reports...
      My System SpecsSystem Spec


  7. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       14 Jun 2016 #7

    Yes, as Kyhi says, Edge appears to be giving you troubles (and a few other things).
    Code:
    2016-06-14 11:56:05, Info                  CSI    00007ac9 [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:9]"eView.dll"; source file in store is also corrupted
    2016-06-14 11:56:05, Info                  CSI    00007acc [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:11]"Actions.xbf"; source file in store is also corrupted
    2016-06-14 11:56:06, Info                  CSI    00007acf [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:10]"eModel.dll"; source file in store is also corrupted
    2016-06-14 11:56:06, Info                  CSI    00007ad2 [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:9]"eData.dll"; source file in store is also corrupted
    2016-06-14 11:56:06, Info                  CSI    00007ad5 [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:17]"MicrosoftEdge.exe"; source file in store is also corrupted
    2016-06-14 11:56:06, Info                  CSI    00007ad8 [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:12]"Settings.xbf"; source file in store is also corrupted
    2016-06-14 11:56:06, Info                  CSI    00007adb [SR] Could not reproject corrupted file [l:63 ml:64]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe"\[l:13]"resources.pri"; source file in store is also corrupted
    2016-06-14 11:56:06, Info                  CSI    00007ade [SR] Repair complete
    Run the Image Health tool. You may find you'll need to download the latest ISO from MS and point to it for repairs.
      My System SpecsSystem Spec


  8. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       15 Jun 2016 #8

    I'm currently unable to download the Image Health tool because the link is temporarily disabled. I did down load Win10_1511_2_English_x64 onto my desktop. ??This is to be the uncorrupted file source?? I intended to load it onto a USB stick, however, my noob is really starting to show here and I'm not sure how to proceed.
      My System SpecsSystem Spec


  9. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       15 Jun 2016 #9

    tybee said: View Post
    I'm currently unable to download the Image Health tool because the link is temporarily disabled. I did down load Win10_1511_2_English_x64 onto my desktop. ??This is to be the uncorrupted file source?? I intended to load it onto a USB stick, however, my noob is really starting to show here and I'm not sure how to proceed.
    Not to worry - let's try this:
    Right-click the ISO and select MOUNT.
    Then, refer to the tutorial here on how to run the DISM command to repair a Windows Image.
    DISM - Repair Windows 10 Image - Windows 10 Forums

    Basically, here's what you're going to do :
    (This assumes your ISO mounts to drive letter H: - you need to put whatever letter your ISO mounts to in the command)

    Open an Administrative Command Prompt and type
    Code:
    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess
      My System SpecsSystem Spec


  10. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       15 Jun 2016 #10

    Well, I mounted the source file and ran the DISM ... /source cmd as shown above then ran sfc scannow. Still failing to install updates so I've attached the details file.
    sfcdetails04.zip
      My System SpecsSystem Spec


 
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