Windows 10: Windows 10 fails to update Solved

Page 9 of 12 FirstFirst ... 7891011 ... LastLast
  1.    17 Jul 2016 #81

    As requested I used Speccy to create the following: http://speccy.piriform.com/results/C...DmkZBZi1CWtmmj
    Boy, that's a lot of information. I also created another admin account... no help there. Then did the safe mode/normal mode
    boot ... nothing gained. I also attached a profile list.
    profList.txt
      My ComputerSystem Spec


  2. Posts : 11,234
    W10Prox64
       17 Jul 2016 #82

    Hi.
    I notice your Java is out-of-date. Also ASUS AI Suite: I had that on my system and had to get rid of it completely, as it was causing too many problems. Other than that, I will let @Slartybart continue on, as he had asked for the speccy info.
      My ComputerSystem Spec

  3.    18 Jul 2016 #83

    I know there is an "ultimate" solution to this issue, i.e. reformat the hard drive and then do a clean install and I'm starting to consider it. But if I do that can I still get the free upgrade? Also, if I do that how could I minimize the reformat loses. I made a 'True Image', would I be able to use it? .... or would that just reintroduce the problem? Actually, I'm hoping that we can still fix this without having to do that.
      My ComputerSystem Spec


  4. Posts : 11,234
    W10Prox64
       18 Jul 2016 #84

    tybee said: View Post
    I know there is an "ultimate" solution to this issue, i.e. reformat the hard drive and then do a clean install and I'm starting to consider it.
    Yeah, sometimes we just can't fix it, and have to bite the bullet....but, we try our best first!

    tybee said: View Post
    But if I do that can I still get the free upgrade?
    Once a system has W10 installed and successfully activated, W10 can be reinstalled as many times as you want/need, and it will auto-activate (no key entry necessary).

    tybee said: View Post
    Also, if I do that how could I minimize the reformat loses. I made a 'True Image', would I be able to use it? .... or would that just reintroduce the problem? Actually, I'm hoping that we can still fix this without having to do that.
    I'm sure that will just reintroduce the problem. Let's wait for Slartybart's next steps.
      My ComputerSystem Spec


  5. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       18 Jul 2016 #85

    Nothng jumps out in Speccy

    Try this:

    KB3172988: Cumulative update for Windows 10 Version 1511: July 14, 2016

    This update replaces the previously released update 3172985.

    You need to use Internet Explorer for the Microsoft Update Catalog website
      My ComputerSystem Spec

  6.    19 Jul 2016 #86

    Nope, that one failed to install, too. However, the update history shows that on 13Jul it successfully installed (KB3173428) Update For Windows 10 Version 1511 and (KB890830) Malicious SW Removal Tool.
      My ComputerSystem Spec


  7. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       19 Jul 2016 #87

    Error code ?

    Please also list C:\Users
    screen shot of file explorer is fine
      My ComputerSystem Spec

  8.    20 Jul 2016 #88

    The error code was 0x80073712. I have attached a screen shot of C:\users.
    Click image for larger version. 

Name:	screen shot - users.png 
Views:	1 
Size:	34.6 KB 
ID:	91053
      My ComputerSystem Spec


  9. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       20 Jul 2016 #89

    Thanks,

    The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

    The error code suggests corruption in the CBS manifest:
    Try these steps one at time until the issue is resolved or you run out of steps.


    Is Windows activated?
    No? Activate Windows 10


    Launch Command Prompt (Admin)
    enter the following line
    reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s

    If DisableWindowsUpdateAccess REG_DWORD 0x1

    launch regedit
    navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
    change the value of DisableWindowsUpdateAccess to 0
    exit regedit
    exit Command Prompt

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.


    Restore health to the component store
    DISM - Repair Windows 10 Image
    Step 6. To Use DISM /RestoreHealth /Source:wim Command
    - OR -
    Step 7. To Use DISM /RestoreHealth /Source:esd Command

    Check System Files
    SFC Command - Run in Windows 10
    Read the front material, then
    follow >> OPTION THREE <<
    To Run SFC /SCANNOW Command in Windows 10

    If there are integrity issues reported on screen,
    Follow the instructions in >> OPTION FIVE <<
    To View Only the "SFC" Scan Results from the CBS.LOG

    If there are no integrity errors, Launch Windows Update

    Try the next suggestion if the issue is not resolved.


    Paste the following line into the address bar of File Explorer
    Control Panel\All Control Panel Items\Troubleshooting
    Launch System and Security > Fix problems with Windows Update
    Press Advanced
    Select Run as administrator
    Press Next

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.


    Automatically reset Windows Update components
    Download and run MS Windows Update diagnostic cab (direct download)

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.


    Manually reset Windows Updates via batch file

    Windows Update - Reset in Windows 10

    Launch Windows Update
      My ComputerSystem Spec

  10.    20 Jul 2016 #90

    Step 1. Windows 10 is activated
    Step 2. see printscreen2: Click image for larger version. 

Name:	print screen 2.png 
Views:	5 
Size:	461.7 KB 
ID:	91081
      My ComputerSystem Spec


 
Page 9 of 12 FirstFirst ... 7891011 ... LastLast

Related Threads
Windows Update Fails - I can't use SFC or DISM in Windows Updates and Activation
Please, help I try to use SFC and DISM but fails .. Here is the log : Dropbox - dism.log
When the Windows 10 Fall update (threshold 2) was released several days ago I tried updating via Windows update; it failed to install the update several times. Yesterday it started saying that my computer was up to date and I know threshold 2 has...
windows update fails to load. in Windows Updates and Activation
Hi all. I have a problem with windows update. it fails to load. Then my pc says updates have been installed and its fine. But after a few days the same problem returns. This all started when I synced my email. Also Microsoft sites take ages to...
Not cause by virus .. this just started today. I tried a restore point of yesterday .. nothing. I have tried several suggestions from the web but nothing seems to do it? I know it would be better if i could name them but can't remember the exact...
Windows 10 update fails to install. in Windows Updates and Activation
The update below seems stuck at 2%. Been that way for several days. Other updates have been downloaded and installed while this one does nothing. Any ideas?? Security Update for Internet Explorer Flash Player for Windows 10 for x64-based...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:08.
Find Us