Windows 10: Windows 10 fails to update Solved

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  1.    24 Jun 2016 #61

    For what it's worth, I recently created another profile (I'm in it now) and it shows an active Cortana and Edge. I know Edge is working because I've used it but I don't know how to test Cortana. Is any of that meaningful? Also, I recently performed a successful CHKDSK and Windows 10 memory test and used Acronis 2016 to make an image of my hdd. Is any of that useful for doing the reinstall or should I do them again. At this point,with some guidance, I'm certainly ready to it.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       24 Jun 2016 #62

    Please upload the chkdsk log Chkdsk Log in Event Viewer - Read in Windows 10 - Windows 10 Forums

    The built-in memory test isn't very reliable, it finds nothing when there are problems, of course no software is perfect when testing hardware but the test we suggest is certainly better than the built-in.
      My ComputersSystem Spec

  3.    24 Jun 2016 #63

    I still think my post #44 of a repair install using an in-place upgrade *might* fix things, but you need to use the media creation tool to have it saved to USB, and you need to choose the correct ISO for your system. But axe0 is right - your sfc log is riddled with problems, and not just hash mismatches. There is a lot of corruption in your system.
      My ComputerSystem Spec

  4.    24 Jun 2016 #64

    Filter current log was greyed out so I'm thinking the CHKDSK event log is not there. In any event I'll do it again and post when it's complete.
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  5. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       24 Jun 2016 #65

    Please make sure that you run following chkdsk command from an admin command prompt
    chkdsk C: /r
    Change the letter C to the letter of the partition on which you ran chkdsk.
      My ComputersSystem Spec

  6.    24 Jun 2016 #66

    I had already started chkdsk using one of your tutorials calling for chkdsk c: /f /r /x. It's really slow, after ~2hrs it's only 11%. When it completes I'll post the event log and start the mem test. Is there a tutorial for the test you mentioned?
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  7. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       24 Jun 2016 #67

    It can be indeed very slow, just let it run and it'll finish :)

    The /f command doesn't need to be included, /x is also unnecessary as the partition needs to be unmounted with /r to fix problems. /r & /x include /f feature but /r also includes /x feature indirectly.
      My ComputersSystem Spec

  8.    24 Jun 2016 #68

    Do you recommend memtest86 in lieu of the built-in memory test?
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  9.    24 Jun 2016 #69

    chkdsk finally finished. chkdsk results.txt
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  10. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       24 Jun 2016 #70

    tybee said: View Post
    Do you recommend memtest86 in lieu of the built-in memory test?
    MemTest86+ would be better :)

    Windows 10 fails to update Diagnostic Test Windows 10 fails to update

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

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