Windows 10: Windows 10 fails to update Solved

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  1.    20 Jun 2016 #31

    I tried running the repair install but got an error message that setup could not start properly and I should reboot and try again. Three times and always failed. Please advise.
      My ComputerSystem Spec


  2. Posts : 11,234
    W10Prox64
       20 Jun 2016 #32

    tybee said: View Post
    I tried running the repair install but got an error message that setup could not start properly and I should reboot and try again. Three times and always failed. Please advise.
    Please describe how you tried to run the repair, i.e.

    1. download the correct ISO from MSTechBench; save to desktop
    2. right-click the ISO and select MOUNT
    3. from the mounted ISO, double-click setup.exe
    Note: You must be in an administrative account

    The repair install should begin.
    Are these the steps you took?
    Last edited by simrick; 21 Jun 2016 at 08:08.
      My ComputerSystem Spec

  3.    20 Jun 2016 #33

    At MSTechBench I was given the option of choosing Win10, Win10KN, Win10N, or Win10 Single Lanquage ISO accounts. I chose Win 10. Where they said to download both 32 bit and 64 bit I only downloaded 64 bit. The file that I downloaded onto the desktop is Win10_1511_2_English_x64. and when I mount the drive it reads: J_CCSA_x64FRE_EN-US_DV5. Are those values correct? I performed steps 2 & 3, my account is admin and I also disabled the AV. Probably somewhere in there I screwed something up but don't know what. Also, I did create another account which has the normal Win10 w/cortana but still fails to update those two files
      My ComputerSystem Spec


  4. Posts : 11,234
    W10Prox64
       20 Jun 2016 #34

    Yes, those sound correct.
    Please try uninstalling your AV completely, What AV are you using?
      My ComputerSystem Spec


  5. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       21 Jun 2016 #35

    Perhaps these suggestions would help:

    Windows Update Troubleshooter

    Creating a new user profile to test if the current profile is corrupt in some way.
    Run Windows Update manually from teh new profile. If it doesn't help, then delete the test profile.

    Best of luck!
    Last edited by Slartybart; 21 Jun 2016 at 09:56. Reason: update link
      My ComputerSystem Spec

  6.    21 Jun 2016 #36

    I use Avast Pro. I'll try uninstalling it next. Thanks again for the help.
      My ComputerSystem Spec

  7.    21 Jun 2016 #37

    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
      My ComputerSystem Spec


  8. Posts : 26,569
    Windows10Pro 64Bit - Build 14393.1198
       21 Jun 2016 #38

    tybee said: View Post
    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
    It would not hurt you to try booting from a usb stick at all. Just make sure your usb stick is formatted with Fat32, then copy all the files from your Mounted Windows ISO to your usb stick, then try to reboot to your usb stick , and run setup again.
      My ComputersSystem Spec


  9. Posts : 11,234
    W10Prox64
       21 Jun 2016 #39

    tybee said: View Post
    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
    I'm not sure, but be careful running from USB if it has you "boot to the USB" because I believe then you will not have a chance to keep your installed programs. (I can't remember for sure - just be vigilant with your options.)
      My ComputerSystem Spec


  10. Posts : 11,234
    W10Prox64
       21 Jun 2016 #40

    tybee said: View Post
    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
    Maybe first you could try putting your computer into a "clean boot state", and try running setup.exe from the mounted ISO?
      My ComputerSystem Spec


 
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