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  1.    20 Jun 2016 #31
    Join Date : Jun 2016
    Posts : 89
    windows 10 x64
    Thread Starter

    I tried running the repair install but got an error message that setup could not start properly and I should reboot and try again. Three times and always failed. Please advise.
      My ComputerSystem Spec
  2.    20 Jun 2016 #32
    Join Date : Apr 2015
    Posts : 12,551
    W10Prox64

    Quote Originally Posted by tybee View Post
    I tried running the repair install but got an error message that setup could not start properly and I should reboot and try again. Three times and always failed. Please advise.
    Please describe how you tried to run the repair, i.e.

    1. download the correct ISO from MSTechBench; save to desktop
    2. right-click the ISO and select MOUNT
    3. from the mounted ISO, double-click setup.exe
    Note: You must be in an administrative account

    The repair install should begin.
    Are these the steps you took?
    Last edited by simrick; 21 Jun 2016 at 08:08.
      My ComputerSystem Spec
  3.    20 Jun 2016 #33
    Join Date : Jun 2016
    Posts : 89
    windows 10 x64
    Thread Starter

    At MSTechBench I was given the option of choosing Win10, Win10KN, Win10N, or Win10 Single Lanquage ISO accounts. I chose Win 10. Where they said to download both 32 bit and 64 bit I only downloaded 64 bit. The file that I downloaded onto the desktop is Win10_1511_2_English_x64. and when I mount the drive it reads: J_CCSA_x64FRE_EN-US_DV5. Are those values correct? I performed steps 2 & 3, my account is admin and I also disabled the AV. Probably somewhere in there I screwed something up but don't know what. Also, I did create another account which has the normal Win10 w/cortana but still fails to update those two files
      My ComputerSystem Spec
  4.    20 Jun 2016 #34
    Join Date : Apr 2015
    Posts : 12,551
    W10Prox64

    Yes, those sound correct.
    Please try uninstalling your AV completely, What AV are you using?
      My ComputerSystem Spec
  5.    21 Jun 2016 #35
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Perhaps these suggestions would help:

    Windows Update Troubleshooter

    Creating a new user profile to test if the current profile is corrupt in some way.
    Run Windows Update manually from teh new profile. If it doesn't help, then delete the test profile.

    Best of luck!
    Last edited by Slartybart; 21 Jun 2016 at 09:56. Reason: update link
      My ComputerSystem Spec
  6.    21 Jun 2016 #36
    Join Date : Jun 2016
    Posts : 89
    windows 10 x64
    Thread Starter

    I use Avast Pro. I'll try uninstalling it next. Thanks again for the help.
      My ComputerSystem Spec
  7.    21 Jun 2016 #37
    Join Date : Jun 2016
    Posts : 89
    windows 10 x64
    Thread Starter

    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
      My ComputerSystem Spec
  8.    21 Jun 2016 #38
    Join Date : Aug 2015
    Maine
    Posts : 36,191
    Windows10Pro 64Bit

    Quote Originally Posted by tybee View Post
    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
    It would not hurt you to try booting from a usb stick at all. Just make sure your usb stick is formatted with Fat32, then copy all the files from your Mounted Windows ISO to your usb stick, then try to reboot to your usb stick , and run setup again.
      My ComputersSystem Spec
  9.    21 Jun 2016 #39
    Join Date : Apr 2015
    Posts : 12,551
    W10Prox64

    Quote Originally Posted by tybee View Post
    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
    I'm not sure, but be careful running from USB if it has you "boot to the USB" because I believe then you will not have a chance to keep your installed programs. (I can't remember for sure - just be vigilant with your options.)
      My ComputerSystem Spec
  10.    21 Jun 2016 #40
    Join Date : Apr 2015
    Posts : 12,551
    W10Prox64

    Quote Originally Posted by tybee View Post
    I uninstalled the AV but it still gave the same error message. I also created a new user acct and tried running both the manual updates and the repair install from there; neither of which worked. I noticed that there were (2) other options to running the repair install, one of which used a USB stick. Would there be any chance that one of those options might work?
    Maybe first you could try putting your computer into a "clean boot state", and try running setup.exe from the mounted ISO?
      My ComputerSystem Spec

 
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