It was several months back and it was never actually cured. I was using a work around for a while ... I could right click Start and gain access to all of the functions that I needed and only worked the main issue sometimes. After scouring the web for clues I was able to click the Start button w/o it just greying out and was able to access All Apps, Pwr, & File Explorer Then I noticed the 'failures to update' and been chasing that ever since. I've been thinking that time available I could rebuild the start page; I guess. Cortana's gone too and all the other features with a picture icon. I've just been building a text menu down the left hand side. Bottom line I don't believe I could remember the steps I took to get where got.