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  1. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       15 Jun 2016 #11

    I was wondering if the source file that I mounted to perform the DISM.... cmd permanently corrected the on-board store. ??
      My System SpecsSystem Spec


  2. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       15 Jun 2016 #12

    tybee said: View Post
    Well, I mounted the source file and ran the DISM ... /source cmd as shown above then ran sfc scannow. Still failing to install updates so I've attached the details file.
    Attachment 85232
    tybee said: View Post
    I was wondering if the source file that I mounted to perform the DISM.... cmd permanently corrected the on-board store. ??
    Please check your pm.
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       16 Jun 2016 #13

    From your and Kyhi's message I set it up and ran Opt#1 which reported:

    "No component store corruption detected. The operation completed successfully. 1 file copied. "

    The instructions led me to believe Opt#2 was required only if the results reported that the file was Repairable. Should I run Opt#2/#3? Please advise.

    Yes please, because we see problems in the sfc results. Thanks.

    Ok. Opt#2 ran and reported success; (1) file copied. Ran Opt#0 file attached: Dism Details.txt
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       16 Jun 2016 #14

    I also ran Opt#3: Dism Details1.txt
      My System SpecsSystem Spec


  5. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       16 Jun 2016 #15

    Are the two updates still showing as available in Windows Update, and still failing to install?
      My System SpecsSystem Spec


  6. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       16 Jun 2016 #16

    yes
      My System SpecsSystem Spec


  7. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       16 Jun 2016 #17

    tybee said: View Post
    yes
    Have you tried downloading the Adobe Flash update KB3163207 directly from the Windows Update Catalog and installing it that way?
    Microsoft Update Catalog

    It must be opened using Internet Explorer (iexplore.exe) and you must be sure to download the correct bitness for your system. I would create a system restore point before doing this.
      My System SpecsSystem Spec


  8. Joined : Jun 2016
    Posts : 89
    windows 10 x64
       16 Jun 2016 #18

    Before you mentioned that Edge may be causing the problem. However, I no longer have Edge. A while back my Start button stopped working; when I clicked on it, it would just grey-out and nothing more. I found online that other people had this problem and using suggested ideas I was able to regain the Start function but the original Start page was lost, including Edge which have never used. Do you suppose my problem today is another facet of the same problem??
      My System SpecsSystem Spec


  9. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       16 Jun 2016 #19

    tybee said: View Post
    Before you mentioned that Edge may be causing the problem. However, I no longer have Edge. A while back my Start button stopped working; when I clicked on it, it would just grey-out and nothing more. I found online that other people had this problem and using suggested ideas I was able to regain the Start function but the original Start page was lost, including Edge which have never used. Do you suppose my problem today is another facet of the same problem??
    Oh boy, it's quite possible. Can you detail exactly what you did? Edge can not be uninstalled from W10.

    We may be looking at a repair install with an in-place upgrade to fix your problems.
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 1,602
    Windows 3.1 to Windows 10
       16 Jun 2016 #20

    Option 2 report
    Summary:
    Operation: Detect and Repair
    Operation result: 0x0
    Last Successful Step: Entire operation completes.
    Total Detected Corruption: 0

    option 3 report
    Summary:
    Operation: Detect and Repair
    Operation result: 0x0
    Last Successful Step: Entire operation completes.
    Total Detected Corruption: 0
      My System SpecsSystem Spec


 
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