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  1.    03 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 6
    Windows 8.1 Pro

    Windows Update Issue on a VL system


    I am currently running Windows 8.1 Pro VL[activated using the KMS mechanism used in organizations]. After updating my PC, the Get Windows 10 App came and Windows Update is also ready for downloading Win 10. How can it upgrade/download 10 when Volume License editions of Windows are not eligible for the upgrade in the first place?Click image for larger version. 

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      My ComputerSystem Spec
  2.    03 Jun 2016 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,979
    Windows 10 Pro

    You need to talk with your organization's (owner of the volume license) IT department. Volume licensed Windows 7, 8 and 8.1 can only be upgraded through Volume Licensing Service Center and need the organization to subscribe to Software Assurance.
      My ComputerSystem Spec
  3.    03 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 6
    Windows 8.1 Pro
    Thread Starter

    That is the problem, I don't have any issue with upgrading or anything. But, VL editions can't be upgraded in the normal way, why then am I getting the Windows Update notification to upgrade? Shouldn't Windows realize that my edition isn't eligible for an upgrade automatically?
      My ComputerSystem Spec
  4.    03 Jun 2016 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,979
    Windows 10 Pro

    Is your Windows VLK activation a hack or have you got it from your employer / school?
      My ComputerSystem Spec
  5.    03 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 6
    Windows 8.1 Pro
    Thread Starter

    From school. They provide valid activations for Windows 7 and Windows 8.1 currently.
      My ComputerSystem Spec
  6.    03 Jun 2016 #6
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,979
    Windows 10 Pro

    In that case your only upgrade possibilities are either talk with the school IT department about if and when they upgrade to Windows 10, or buy a Windows 8.1 license / product key and activate using it, then upgrade.
      My ComputerSystem Spec
  7.    03 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 6
    Windows 8.1 Pro
    Thread Starter

    No, you didn't understand. I don't care about upgrading to Windows 10. I just want to know why Windows Update is showing Windows 10 Pro as available on a PC that has a unsupported copy of Windows[VL]. It isn't about the upgrade at all. I contacted with Microsoft Support Representatives but they weren't any help either[In fact they gave inverse advice than yours].
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  8.    03 Jun 2016 #8
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,979
    Windows 10 Pro

    OK, I think I got you now. My apologies for misreading you earlier.

    As far as I know, a VLK activated Windows 8.1 Pro cannot be upgraded to Windows 10. However, I am starting to suspect I am wrong; it's almost impossible to find information about this, all information I am able to find is only about Enterprise edition.

    The fact that you have been offered the upgrade might indicate that an upgrade is possible.

    Interesting topic, I need to try to find out more information.
      My ComputerSystem Spec
  9.    03 Jun 2016 #9
    Join Date : Dec 2015
    Posts : 5,993
    Windows10

    Quote Originally Posted by Kari View Post
    OK, I think I got you now. My apologies for misreading you earlier.

    As far as I know, a VLK activated Windows 8.1 Pro cannot be upgraded to Windows 10. However, I am starting to suspect I am wrong; it's almost impossible to find information about this, all information I am able to find is only about Enterprise edition.

    The fact that you have been offered the upgrade might indicate that an upgrade is possible.

    Interesting topic, I need to try to find out more information.
    Yeah - this area seems to be unclear - I have seen several cases where people upgraded from 7/8 to 10240 with a vlk, and later upgraded to 150586 and it fails to activate. In all cases, it seems to be when people are using vlks on a domestic pc ie not a corporate network.

    I am wondering if these are hacked to fool OS that vlk is legit but when you upgrade to 10586, the hack gets lost?
      My ComputerSystem Spec
  10.    03 Jun 2016 #10
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,447
    Windows 10 IoT

    If it upgrades, but stays in KMS mode, activation will fail right? I also noticed there is a generic VL-MAK key for Windows 10? Maybe the OP's PC is using a MAK key, not KMS?
      My ComputerSystem Spec

 
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