Windows 10: Windows Update Immediately Crashes Upon Opening

  1.    24 May 2016 #1

    Windows Update Immediately Crashes Upon Opening


    I am trying to update my Windows 10 version but every time I load the Windows Update application it immediately closes. I have tried starting Windows in Safe Mode and the application does not close immediately but there is a constant stream of horizontal loading dots instead.

    I am not on the latest revision of Windows 10 but I haven't been able to update since moving from Windows 8. I have tried almost every guide or suggestion on the internet with my Google Fu but nothing has worked so far.


      My ComputerSystem Spec

  2.    24 May 2016 #2

    Faulting Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe

    Problem signature
    Problem Event Name: MoAppCrash
    Package Full Name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
    Application Name:
    Application Version: 10.0.10240.16384
    Application Timestamp: 559f39ae
    Fault Module Name: combase.dll
    Fault Module Version: 10.0.10240.16384
    Fault Module Timestamp: 559f3aac
    Exception Code: 80070422
    Exception Offset: 00000000000230e5
    OS Version: 10.0.10240.
    Locale ID: 1033
    Additional Information 1: c8b0
    Additional Information 2: c8b05971e75c9155c2cff5ed405c8073
    Additional Information 3: 2f98
    Additional Information 4: 2f983253818bfc5b300ec63fb9689867

    Extra information about the problem
    Bucket ID: ba4af345826c2380cc11abb610720043 (133162707920)
      My ComputerSystem Spec

  3. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       24 May 2016 #3

    Please report back which version you are on, type winver in the search box and it will tell you the build and version.

    Also have you tried to repair any system files using the SFC /scannow command?
      My ComputersSystem Spec

  4.    24 May 2016 #4

    Version 10.0 - (Build 10240)

    I have tried the SFC /scannow command and it reported no errors.

      My ComputerSystem Spec


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