1.    24 May 2016 #1
    Join Date : May 2015
    Posts : 4
    Windows 10

    Windows Update Immediately Crashes Upon Opening


    I am trying to update my Windows 10 version but every time I load the Windows Update application it immediately closes. I have tried starting Windows in Safe Mode and the application does not close immediately but there is a constant stream of horizontal loading dots instead.

    I am not on the latest revision of Windows 10 but I haven't been able to update since moving from Windows 8. I have tried almost every guide or suggestion on the internet with my Google Fu but nothing has worked so far.


      My ComputerSystem Spec
  2.    24 May 2016 #2
    Join Date : May 2015
    Posts : 4
    Windows 10
    Thread Starter

    Faulting Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe

    Problem signature
    Problem Event Name: MoAppCrash
    Package Full Name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
    Application Name: praid:microsoft.windows.immersivecontrolpanel
    Application Version: 10.0.10240.16384
    Application Timestamp: 559f39ae
    Fault Module Name: combase.dll
    Fault Module Version: 10.0.10240.16384
    Fault Module Timestamp: 559f3aac
    Exception Code: 80070422
    Exception Offset: 00000000000230e5
    OS Version: 10.0.10240.
    Locale ID: 1033
    Additional Information 1: c8b0
    Additional Information 2: c8b05971e75c9155c2cff5ed405c8073
    Additional Information 3: 2f98
    Additional Information 4: 2f983253818bfc5b300ec63fb9689867

    Extra information about the problem
    Bucket ID: ba4af345826c2380cc11abb610720043 (133162707920)
      My ComputerSystem Spec
  3.    24 May 2016 #3
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    Please report back which version you are on, type winver in the search box and it will tell you the build and version.

    Also have you tried to repair any system files using the SFC /scannow command? https://www.tenforums.com/tutorials/2895-sfc-command-run-windows-10-a.html
      My ComputersSystem Spec
  4.    24 May 2016 #4
    Join Date : May 2015
    Posts : 4
    Windows 10
    Thread Starter

    Version 10.0 - (Build 10240)

    I have tried the SFC /scannow command and it reported no errors.

      My ComputerSystem Spec


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