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Win 10 No Activation
I have a Desktop PC which I upgraded to Win10 with no problems. I also have a Laptop, HP ProBook which was also offered to upgrade to 10 which I did and gave to my daughter.
She attends University away from home, and I never had a chance to look at the laptop much. She graduated this week and came back home and I took a look at My/her laptop and found out, much to my surprise that Win10 never activated on it.
The original account, in which the previous Windows version was upgraded is still present on laptop, (my account), so I tried to activate from there and it was not possible.
The original license is no where to be found on the computer, i.e. sticker, but I do have the DVD to upgrade to Win 8.1 from Win 7 that came with it, which I never did.
I thought of using the credentials of the account in my desktop to create a new one in laptop, Microsoft account, but I am reluctant to do so, as I don't know how that would impact my desktop.
So my question is:
How to activate Win10 on laptop at this point?. If a reinstall Win 8.1 will it recuperate my previous license, (doubt it). Can I use the Microsoft account in my desktop on laptop at the same time and try to activate?.
Is there any other way to activate? Calling Microsoft maybe...
Thank you very much in advance for your sugestions