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  1.    11 May 2016 #1
    Join Date : May 2016
    Posts : 8
    windows 10

    Windows 10 update keep failing


    I have a Lenovo 32bit operating system, x64 based processor which i recently upgraded to windows 10 pro. Windows update keeps failing on it after the upgrade. I get the below error message whenever it tries to install windows update:

    There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
    • Cumulative Update for Windows 10 (KB3147461) - Error 0x800706b5
    • Definition Update for Microsoft Office 2010 (KB3114999) 32-Bit Edition - Error 0x80070643
    • Intel Corporation driver update for Intel(R) Q35 Express Chipset Family (Microsoft Corporation - WDDM 1.0) - Error 0x80070103
    • Lenovo - Pointing Drawing - Lenovo Optical Mouse (HID) - Error 0x80070103
    • Security Update for Adobe Flash Player for Windows 10 (KB3154132) - Error 0x800706b5
    • Update for Windows 10 (KB3125217) - Error 0x800706b5
    • Update for Windows 10 (KB3141032) - Error 0x800706b5

    After running the sfc scan, this is what it gives me:

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>




    Please help out. Thanks.

      My ComputerSystem Spec
  2.    12 May 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    Hi, #10 here may help with your DISM issue:
    Bugged Start Menu - Windows 10 Forums
      My ComputerSystem Spec
  3.    12 May 2016 #3
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    Quote Originally Posted by Toyin View Post
    I have a Lenovo 32bit operating system, x64 based processor which i recently upgraded to windows 10 pro. Windows update keeps failing on it after the upgrade. I get the below error message whenever it tries to install windows update:

    There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
    • Cumulative Update for Windows 10 (KB3147461) - Error 0x800706b5
    • Definition Update for Microsoft Office 2010 (KB3114999) 32-Bit Edition - Error 0x80070643
    • Intel Corporation driver update for Intel(R) Q35 Express Chipset Family (Microsoft Corporation - WDDM 1.0) - Error 0x80070103
    • Lenovo - Pointing Drawing - Lenovo Optical Mouse (HID) - Error 0x80070103
    • Security Update for Adobe Flash Player for Windows 10 (KB3154132) - Error 0x800706b5
    • Update for Windows 10 (KB3125217) - Error 0x800706b5
    • Update for Windows 10 (KB3141032) - Error 0x800706b5

    After running the sfc scan, this is what it gives me:

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>




    Please help out. Thanks.

    Use this Tech Bench link to download YOUR version of Windows 10. Please follow the instructions to the letter.
    http://www.microsoft.com/en-us/softw...load/techbench

    * Make sure you download the same Windows 10 Edition, Language and Bit-version as your computer is now running.

    Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.
    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    ***Note : H is the drive where the iso is mounted. Change it if your driver letter is different.***

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.
      My ComputerSystem Spec
  4.    13 May 2016 #4
    Join Date : May 2016
    Posts : 8
    windows 10
    Thread Starter

    Windows 10 update keep failing


    Thanks a lot. I'll try the suggestions.


    Quote Originally Posted by davidhk View Post
    Use this Tech Bench link to download YOUR version of Windows 10. Please follow the instructions to the letter.
    http://www.microsoft.com/en-us/softw...load/techbench

    * Make sure you download the same Windows 10 Edition, Language and Bit-version as your computer is now running.

    Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.
    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess
    ***Note : H is the drive where the iso is mounted. Change it if your driver letter is different.***

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.
      My ComputerSystem Spec
  5.    13 May 2016 #5
    Join Date : May 2016
    Posts : 8
    windows 10
    Thread Starter

    I have downloaded the requisite iso from techbench, mounted it and followed the instructions above, nut the problem still remains. Below is the result of from the elevated command:

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:1 /limitaccess

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>


    What else can i do? Thanks
      My ComputerSystem Spec
  6.    13 May 2016 #6
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    I overlooked that your Windows 10 is an older version 10240.
    The current version is 10586.

    You already have the ISO fie downloaded using the Tech Bench link I gave you.
    Yes ?
    If yes, then use this method to do an In-place upgrade.

    Go to the folder where your iso file is stored > RIGHT click at it > click MOUNT > click Setup.exe.
    Installation will begin.
    You are allowed to keep your files, settings and apps.
    No product key is required.
    Activation will be automatic.

    After successful installation and activation to version 10586, wait for Windows Update to install the current cumulative update which will bring you up-to-date 10586.318.
      My ComputerSystem Spec
  7.    13 May 2016 #7
    Join Date : May 2016
    Posts : 8
    windows 10
    Thread Starter

    Ok. Thanks. I'll do that right away.
      My ComputerSystem Spec
  8.    13 May 2016 #8
    Join Date : May 2016
    Posts : 8
    windows 10
    Thread Starter

    I just tried the in-place upgrade now but it failed. When i double clicked on the iso setup, i got this message:

    Set.exe – Bad Image
    C\WINDOWS\32\dbgcore.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020


    When i close the box the installation commenced but while downloading updates, it stopped and displayed:


    something happened
    we can’t tell if your PC has enough space to continue installing Windows 10. Try restarting Setup


    My PC is 4 GB RAM, 2.99 useable with 297 HD space.
      My ComputerSystem Spec
  9.    13 May 2016 #9
    Join Date : Nov 2015
    Posts : 4,890
    windows 10 Home threshold2

    Sorry, I am lacking in-depth knowledge to assist you further.

    Please kindly wait for someone else to come along.
    Thank you and good luck.
      My ComputerSystem Spec
  10.    13 May 2016 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    Quote Originally Posted by Toyin View Post
    I just tried the in-place upgrade now but it failed. When i double clicked on the iso setup, i got this message:


    something happened
    we can’t tell if your PC has enough space to continue installing Windows 10. Try restarting Setup


    My PC is 4 GB RAM, 2.99 useable with 297 HD space.
    Hi, have a look through this thread which addresses this error message. There are some specific ideas.
    http://answers.microsoft.com/en-us/w...4-ecf3b2dd20fc

    From what I've seen ignore Andre da Costa's suggestion, but by all means uninstall any AV.
      My ComputerSystem Spec

 
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