Windows 10: Error Code 0X80246002

  1.    27 Apr 2016 #1

    Error Code 0X80246002

    I just purchased this HP 550-153W with X64 Windows 10 Home Version 1511 installed today and updating I received this error code for Intel driver HD Grafics 4400. I tried several times but it won't update. How can I resolve this situation???? Can I bypass this download and take the rest of the updates which you could do on older systems
    Last edited by enigma1944; 27 Apr 2016 at 06:40. Reason: Error
      My ComputerSystem Spec

  2. Night Hawk's Avatar
    Posts : 3,361
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       27 Apr 2016 #2

    One thing I did for stubborn drivers or not finding any for 10 was to go direct to a manufacturer's support site and look for any 8.1 x64 updates! On an old PCI type tv tuner card 10 somehow managed to download the driver but not find the app since that no longer exists!

    The card had been discontinued years back only being replaced by a PCI Express model which did see 8.1 drivers and the App I have on the other card PCIe as well still in the box! Funny how the app for 8.1 for the PCIe version must have the same chip as the older PCI card had since it worked.

    For the separate older Creative sound card a trip to Creative saw the 8.1 update for that being the last separate update available each time a new build knocked out the Entertainment console launcher portion of the software which holds the speaker settings, EAX effects, Crstalizer enabler, equalizer, mixer, etc. along with the volume knob where the 1.2 flavor would immediately run the web updater once the 8.1 update was on to download and install the 1.5.1 10 update! Yet a newer update for 10 refuses to go on when tried having been downloaded separately.

    The AMD/ATI however in contrast hasn't seen once instance where I had a problem with the latest Catalyst always being found for some reason. It seems that model runs into all three main graphics manufacturers for NVidia. AMD/ATI, and Intel. First you will need to look over the specifications on the particular model you have to find out which is the correct and then manually look up either the 8.1 or if found the 10 update you need. HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
      My ComputerSystem Spec

  3.    27 Apr 2016 #3

    Thanks for your answer. I corrected by going to the Intel and HP sites to compare versions with DOM. Intel updated after my system was manufactured and so I just downloaded from that site and all OK.
      My ComputerSystem Spec

  4. Night Hawk's Avatar
    Posts : 3,361
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       27 Apr 2016 #4

    That's great! Good for you! Generally this has often been the case where the Windows Updates will see the wrong driver set download and installed only leading to some type of problem.

    With the 10 installer that now jumps at everything unlike the search and destroy missions in years past where everything had to be looked up and downloaded in order to be prepared for a clean install of the newer Windows you will find most things are found ok while one or two will be problematic at times!

    At least now you know that things should be sorted out and set to go!
      My ComputerSystem Spec


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