Page 2 of 2 FirstFirst 12

  1. Joined : Mar 2016
    Posts : 7
       01 Apr 2016 #11

    NavyLCDR said: View Post
    Everything looks good there. I'm afraid it looks like your only options are going to be to temporarily install Windows 8 and make sure it is activated correctly, then go back to Windows 10 and you should be able to use the same product key that activated Windows 8 to activate Windows 10 - or you can do the upgrade from 8 to 10 again - or you can capture the genuineticket.xml file in Windows 8 to activate Windows 10 with. Or purchase a product key for Windows 10.

    I am not sure if deleting the Windows.old.000 would then allow you to revert back using Windows.old or not.

    You can do a temporary install of Windows 8 on a separate hard drive or if you have room make a partition for it on your current hard drive. Personally, if it was me, I would back up what I want to save on a USB thumb drive or USB hard drive, wipe the installed hard drive and start over from scratch with a new install of Windows 8.
    Is there absolutely no other way? My laptop is still under warranty, can I ask HP to do something about it?
      My System SpecsSystem Spec

  2.    01 Apr 2016 #12

    Sounds like a mis-matched edition - can you post a screenshot of ShowKey of Windows.old (remember to click the key/s first)
      My System SpecsSystem Spec

  3. Joined : Mar 2016
    Posts : 7
       01 Apr 2016 #13

    I just contacted MS support and they gave me a new key... Everything is solved now
      My System SpecsSystem Spec

  4. Joined : Jul 2015
    Posts : 6,880
    Windows 10 Pro
       01 Apr 2016 #14

    Awesome! Glad it worked out for you!
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12

Similar Threads
Thread Forum
Solved Windows 10 Enterprise 1511 Activation Error
Hi, I get the error that product SKU is not found and no luck activating my Windows 10 Enterprise x64 1511. I'm using this one: Windows 10 Enterprise | TechNet Evaluation Center Error 0xc004F069 The Software Licensing Service reported that...
Windows Updates and Activation
Solved Windows 10 activation problem after factory reset. Error 0xC004C003
Hi guys. I ran into a problem here. I have a slow internet connection. Somehow it upgraded from the pre-installed 8.1 to windows 10 via the media creation tool. I used the upgrade this machine now option. Due to some problem I had to get the track...
Windows Updates and Activation
Windows 10 Activation Error Code: 0x8007007B
I upgraded from 8.1 on Dell XPS 8700 and the download and installation completed flawlessly. I did a winver and it shows Windows 10 Build 10240. However, it will not validate, showing the error below. "The filename, directory name, or volume...
Windows Updates and Activation
windows 10 activation error after clean install
Hi, Was wondering if someone can help Upgraded to win 10 on my surface pro from win 8.1, on the insiders program Upgraded win 10 on release date Clean install of win 10 yesterday Now it says the windows needs to be activated but my product id...
Windows Updates and Activation
Windows 10 Activation Error code: 0x8004FC12
Hi, I recently upgraded my Dell Inspiron Laptop to Windows 10 Home from Windows 8.1 Home via Microsoft's media creation tool. I downloaded it onto a flash drive and used that to perform a clean installation. However, after the installation my...
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:14.
Find Us
Twitter Facebook Google+

Windows 10 Forums