1. Joined : Jul 2015
    Posts : 7
    Windows 10 Pro x64
       15 Mar 2016 #1

    Defenition Update for Windows Defender Failed?


    Hey guys,

    I should think that the title of the thread should be pretty self-explanatory, but here's some further info...

    Windows Update:

    There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
    Definition Update for Windows Defender - KB2267602 (Definition 1.215.1561.0) Error 0x80248007
    [Retry]

    I've had this problem for a while now, and it keeps trying to install the updates. Upon rebooting, the system says; "We couldn't install some updates. Undoing Changes to Your Computer."

    From there, it reboots again, gives me the same screen, then reboots an additional time to the last working OS config.

    Is there a way to correct this? If so, how?
      My System SpecsSystem Spec


  2. Joined : Mar 2016
    Posts : 4
    Windows 10
       15 Mar 2016 #2

    Hi Silverhand,


    Please check Microsoft KB article number 918355. It states: "If you are a home user who is experiencing this problem on your personal computer, you can receive no-charge support by phone, chat, or e-mail."
    And this is regarding Windows Defender issue that you are facing. Check https://support.microsoft.com/en-us/kb/918355 for more details. You can call them on 877-254-4698 or 800-936-5700.


    All the best.
    -Edwin
      My System SpecsSystem Spec


  3. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       15 Mar 2016 #3

    Silverhand92 said: View Post
    Hey guys,

    I should think that the title of the thread should be pretty self-explanatory, but here's some further info...

    Windows Update:

    There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
    Definition Update for Windows Defender - KB2267602 (Definition 1.215.1561.0) Error 0x80248007
    [Retry]

    I've had this problem for a while now, and it keeps trying to install the updates. Upon rebooting, the system says; "We couldn't install some updates. Undoing Changes to Your Computer."

    From there, it reboots again, gives me the same screen, then reboots an additional time to the last working OS config.

    Is there a way to correct this? If so, how?
    Try this tutorial :
    How to Reset Windows Update in Windows 10
    Windows Update - Reset in Windows 10

    No guarantees it will fix the problem, but no harm trying it.

    Start with step #1 > click the Download button.....................
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 7
    Windows 10 Pro x64
       25 Mar 2016 #4

    davidhk said: View Post
    Try this tutorial :
    How to Reset Windows Update in Windows 10
    Windows Update - Reset in Windows 10

    No guarantees it will fix the problem, but no harm trying it.

    Start with step #1 > click the Download button.....................
    Unfortunately, this attempt to fix the problem has cleared the history, so I can't see what the update was... And also unfortunately, it didn't appear to fix the problem. I'm still getting the "We couldn't install some updates. Undoing Changes to Your Computer." double-reboots, which then reverts to the latest working W10 config.

    BTW, this system is the ASUS Transformer Book T100-HA (W10 edition).
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       25 Mar 2016 #5

    Please do a Repair Install.
    Repair Install Windows 10 with an In-place Upgrade

    If you find the tutorial a little intimidating, try the method I use...................

    Use the tech bench link to download your version of Win 10 iso :
    https://www.microsoft.com/en-us/soft...brrWLRbagYCa0w

    scroll down to Select Edition > make sure you pick the same version your computer is using> click Confirm.
    click the pointer and select Language > make sure you pick the same language the computer is now running > click Confirm
    select the bit version, 32 or 64-bit. Make sure you select the same bit version as the computer is now running.
    at the bottom, click the pointer next to Save > click Save As > navigate to a folder of your choice > click the chosen folder > click Save
    The iso will start downloading to your chosen folder.
    When it is done, go to that folder > open the folder > right click at the iso file > click Mount > click Setup.exe
    Installation will begin.
    It will allow you to keep you files, settings and apps.
    No product key is required.
    Activation will be automatic.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    Posts : 7
    Windows 10 Pro x64
       30 Mar 2016 #6

    So far, so good. Waiting on the next update cycle to make sure it's good.
      My System SpecsSystem Spec


  7. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       30 Mar 2016 #7

    Silverhand92 said: View Post
    So far, so good. Waiting on the next update cycle to make sure it's good.
    Good.
    If next updates cause no issue, please come back to this thread and mark it as Solved.
    Thank you.
      My System SpecsSystem Spec


 


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