Windows 10: Windows takes two hours to boot every reboot. Goes to spinning circles

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  1. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #151

    Ok guys, see below:

    WHEA_UNCORRECTABLE_ERROR (124)
    Hdwre failure or driver problem which makes hdwre appear as failed

    bucket 0x124 PCIe
    What other PCIe devices are installed besides Quadro GPU?

    Safe mode works fine.

    Need another Disk Management screenshot.
    Attached

    Remove all items from startup (except Defender; AVG has been uninstalled previously)
    Done

    Update system specs as much as possible
    Done

    In 2 of 3 crashes the USB 3.0 eXtensible Host Controller is returning, in the third it is the Nvidia GPU.
    Removed eXtensible

    System never "actually" BSODs, yet we have crashes in the data. ( This was my suspicion - the system *is* crashing, but trying to recover - and eventually does, but it takes 2 hours - and Rob never sees an actual BSOD screen!)
    Correct

    BIOS flashed with 3-8-16 update
    Done

    MEMTEST+86 will not be needed at this point.

    Kyhi's rescue disk is at the ready.
    Correct

    Visual Design Studio is throwing errors (from an old demo?)
    Removed

    Uninstall Daemon Tools, Visual Studio and all ASUS software (ASUS update will not uninstall-*.msi file missing) - done in Safe Mode with Revo
    Forced uninstall with Revo for all

    Try pulling kbd out immediately after boot process
    No affect

    Update USB drivers from ASUS website (2 of 3 crashes in 1st 10 seconds are relating to the Intel USB controller driver)
    Won't install in normal OS. Error: 'The Asmedia USB Host Controller was not found.'

    Unable to install USB driver update in Safe Mode. /
    Correct

    Enabled Boot logging, went into a normal boot - waiting 2 hour now for results.
    Attached

    Check for firmware update on the SSD

    Event Viewer: Collaborative processor power controls on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

    Waiting for a screenshot of the settings of the virtual memory once into normal desktop OS
    Attached

    Based on time stamps, it appears we have about 1 hour to go...assuming the boot time is consistent now.

    Thanks guys for all your help!

    Several hours ago, we considered removing the Quadro from the equation and using the integrated graphics - is that a step we want to add in here at some point?

    EDIT: There is a way to install drivers using command prompt. Although, now that we are waiting for a boot to normal desktop OS, I guess that won't be needed.

    Also, essenbe wanted to know if you have a spare drive, in case we need to try out something he has in mind.


    Attached Thumbnails Attached Thumbnails DiskManagement-2.jpg   VirtualMemory.jpg  
    Windows takes two hours to boot every reboot. Goes to spinning circles Attached Files
      My ComputerSystem Spec


  2. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #152

    Also, ran Intel Driver Update Utility and it returned nothing. Nothing to update. Nothing found.
      My ComputerSystem Spec


  3. Posts : 8,204
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       12 Mar 2016 #153

    Rob, I have the same chipset as you do and The Intel Driver Update Utility doesn't find anything on mine either. You will have to download any missing drivers from Asus.

    In your BIOS boot manager, do you have just the hard drive listed as a boot device or do you have Windows Boot Manager listed? You have 2 recovery partitions and no EFI partition. If you are installed in UEFI mode, you should have as the boot option for your hard drive, Windows Boot manager. Also what are the settings for Secure Boot and CSM?

    In the Advanced Settings in BIOS, make sure all USB options are enabled. The fact that the drivers cannot find one indicates they are disabled in BIOS or possibly a Motherboard problem.

    We may have to go in and set BIOS to optimized Defaults later.

    Also, go to Windows Update and in Advanced Settings tell me the last updates that were installed. Is WU working? These are mine

    Click image for larger version. 

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      My ComputersSystem Spec


  4. Posts : 11,234
    W10Prox64
       12 Mar 2016 #154

    RobH2 said: View Post
    Ok guys, see below:[snip]
    Need another Disk Management screenshot.
    Attached

    ummm...I thought we had disconnected all drives except the OS for now?

    RobH2 said: View Post

    Uninstall Daemon Tools, Visual Studio and all ASUS software (ASUS update will not uninstall-*.msi file missing) - done in Safe Mode with Revo
    Forced uninstall with Revo for all
    Did you run the cleanup function to get all the leftovers now that you're in the normal OS?

    RobH2 said: View Post

    Update USB drivers from ASUS website (2 of 3 crashes in 1st 10 seconds are relating to the Intel USB controller driver)
    Won't install in normal OS. Error: 'The Asmedia USB Host Controller was not found.'

    Did we ever check the BIOS to see if the ASMedia USB feature is enabled?

    RobH2 said: View Post
    Enabled Boot logging, went into a normal boot - waiting 2 hour now for results. Attached
    Thank you.
    RobH2 said: View Post
    Check for firmware update on the SSD
    Find anything?

    RobH2 said: View Post
    Waiting for a screenshot of the settings of the virtual memory once into normal desktop OSAttached

    Thank you.


    RobH2 said: View Post
    EDIT: There is a way to install drivers using command prompt. Although, now that we are waiting for a boot to normal desktop OS, I guess that won't be needed.

    We'll keep this in our back pocket for now.

    RobH2 said: View Post
    Also, essenbe wanted to know if you have a spare drive, in case we need to try out something he has in mind.


    I'm guessing you do, but would like to know for sure.

    RobH2 said: View Post
    Also, ran Intel Driver Update Utility and it returned nothing. Nothing to update. Nothing found.
    Okay, good to know. Thanks.
      My ComputerSystem Spec


  5. Posts : 8,204
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       12 Mar 2016 #155

    Driver Update Utility should detect any Intel drivers and tell you if they are up to date or not, but it doesn't. It doesn't detect anything for some reason. Because mine doesn't either, I am assuming it is a chipset thing with Intel. At least that's what I understand he is saying.

    Also, this is my OS disk

    Click image for larger version. 

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      My ComputersSystem Spec


  6. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #156

    Rob, I have the same chipset as you do and The Intel Driver Update Utility doesn't find anything on mine either. You will have to download any missing drivers from Asus.
    Ok, but at this time I don't know what might be missing. Nothing is reporting anything for me to work with. I did go to ASUS a few weeks ago when I built the machine and installed every driver there.

    In your BIOS boot manager, do you have just the hard drive listed as a boot device or do you have Windows Boot Manager listed? You have 2 recovery partitions and no EFI partition. If you are installed in UEFI mode, you should have as the boot option for your hard drive, Windows Boot manager. Also what are the settings for Secure Boot and CSM?
    I have just my SSD drive as the boot device. None other. I have my DVD and USB above that so it hits them first if media is present. Windows Boot Manager is not listed. You exceed my knowledge base by talking about EFI and UEFI. I recognize the terms but have no working knowledge regarding them. I also don't know what I have for Secure Boot and CSM (don't know what CSM is). But, since I haven't changed them, the defaults are: Secure Boot [Disabled], CSM [Enabled].

    In the Advanced Settings in BIOS, make sure all USB options are enabled. The fact that the drivers cannot find one indicates they are disabled in BIOS or possibly a Motherboard problem.
    I recall surveying these settings and am fairly certain nothing is disabled. Will need to check on next boot.

    Also, go to Windows Update and in Advanced Settings tell me the last updates that were installed. Is WU working?
    As far as I know WU is functioning properly. I can't access the update list as I'm a bit crippled. A previous post had me turn everything off in mscofig so hardly anything is running. I just started WU in services but it must have dependencies because I still can't run it.

    I hesitate to reboot yet to reenable things and check the BIOS as that will take two more hours as we know.
      My ComputerSystem Spec


  7. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #157

    Also, this is my OS disk

    And here is mine. Yes, so no EFI and two of the 450MB partitions. Not knowing any better, I'd assume this is not normal.
    Click image for larger version. 

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    Do we need to fix this, and how?
      My ComputerSystem Spec


  8. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #158

    I think I'm going to pull the trigger and reboot, check the BIOS and then post when I'm back in. I can boot overnight and will be able to work tomorrow. We can continue to diagnose as you guys see fit between tonight and next week. I don't expect any of you to help me tomorrow and that is absolutely expected and fine. Have a good night. I'll report back soon.
      My ComputerSystem Spec


  9. Posts : 11,234
    W10Prox64
       12 Mar 2016 #159

    Rob, did you run the cleanup function to get all the leftovers now that you're in the normal OS?

      My ComputerSystem Spec


  10. Posts : 8,204
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       12 Mar 2016 #160

    We'll be her tomorrow. I was just trying to determine if you are installed in UEFI or Legacy. It seems you are in Legacy mode, but you shouldn't have 2 Recovery Partitions. I don't believe the 2 Recovery Partitions should be the cause of your problems and that can be fixed later. It does give me concern of did the upgrade/installation go wrong somehow.

    If you could check those items in BIOS next time you boot up, it may help.

    Have you run sfc /scannow or DISM? And I would try to make sure you check for any updated firmware for your SSD.
    Have you run a repair install before and did you do a Clean Install or an Upgrade?

    What Imaging program do you use? Macrium? I recall it being mentioned earlier in the thread.
      My ComputersSystem Spec


 
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