Windows 10: Windows takes two hours to boot every reboot. Goes to spinning circles

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  1. Posts : 8,193
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       12 Mar 2016 #131

    @axe0 what do you read out of this from Event Viewer?

    Code:
    Event[17]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2016-03-11T23:24:52.373
      Event ID: 54
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: NVision4D
      Description: 
    Collaborative processor power controls on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
    
    
    Event[18]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2016-03-11T23:24:52.373
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: NVision4D
      Description: 
    Processor 0 in group 0 exposes the following power management capabilities:
    
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 2301
    Maximum performance percentage: 100
    Minimum performance percentage: 52
    Minimum throttle percentage: 6
      My ComputersSystem Spec


  2. Posts : 26,485
    Windows10Pro 64Bit - Build 14393.1198
       12 Mar 2016 #132

    He did update the firmware for his bios .....but not for his SSD ...
      My ComputersSystem Spec


  3. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #133

    OldMike65 said: View Post
    Revo WILL uninstall ANY program if you are running it from your OS and NOT safe mode Rob!! I have the same program....Pro version.
    Not sure I understand your point. I have the Pro version also. It scans and finds a lot of leftover files and keys if you do a "forced uninstall" as you know. Are you saying that it's not really removing the program because I ran it in Safe Mode? I used "forced uninstall" for all of the ASUS, Visual Studio and Daemon programs.

    I've rebooted now after checking "Boot log" and in two hours I'll be back once I can login. I'll retrieve that log.

    Thanks guys...
      My ComputerSystem Spec


  4. Posts : 26,485
    Windows10Pro 64Bit - Build 14393.1198
       12 Mar 2016 #134

    That's why I was thinking.....cause he can boot to his Windows OS is to take the time to boot to Rob's OS then remove the programs Axe said could be a problem, Then Update his USB drivers. Before doing anything else......because its going to take Rob maybe 2 hours just to get back into his Windows OS, Run REvo ....and do those updates
      My ComputersSystem Spec


  5. Posts : 26,485
    Windows10Pro 64Bit - Build 14393.1198
       12 Mar 2016 #135

    RobH2 said: View Post
    Not sure I understand your point. I have the Pro version also. It scans and finds a lot of leftover files and keys if you do a "forced uninstall" as you know. Are you saying that it's not really removing the program because I ran it in Safe Mode? I used "forced uninstall" for all of the ASUS, Visual Studio and Daemon programs.

    I've rebooted now after checking "Boot log" and in two hours I'll be back once I can login. I'll retrieve that log.

    Thanks guys...
    ok Rob....but their can be a difference running Revo from safe mode and running it on your OS ....but ....ok.....your choice.
      My ComputersSystem Spec


  6. Posts : 11,514
    Windows 10 Pro
       12 Mar 2016 #136

    essenbe said: View Post
    @axe0 what do you read out of this from Event Viewer?

    Code:
    Event[17]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2016-03-11T23:24:52.373
      Event ID: 54
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: NVision4D
      Description: 
    Collaborative processor power controls on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
    
    Event[18]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2016-03-11T23:24:52.373
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: NVision4D
      Description: 
    Processor 0 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (2 state(s))
    
    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 2301
    Maximum performance percentage: 100
    Minimum performance percentage: 52
    Minimum throttle percentage: 6
    Please correct me if I'm wrong, I've seen those kinds a lot but always ignored them (scrolled too fast)
    I believe the first is a log that simply says 'some problems with the CPU drivers', the second is the performance state of the CPU frequency.

    I have a feeling there could be more going on than we might think. @RobH2, when you're booted please open control panel, click 'system' item, click 'Advanced system settings' at the left side of the screen, click 'advanced' tab, in the part 'Performance' click the button 'settings', click 'advanced' and click 'change' in the part of the virtual memory. Please make a screenshot of the settings of the virtual memory and post it.
    Code:
    Event[3144]:  Log Name: System
      Source: volmgr
      Date: 2016-03-12T12:55:34.629
      Event ID: 46
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: NVision4D
      Description: 
    Crash dump initialization failed!
      My ComputersSystem Spec


  7. Posts : 11,233
    W10Prox64
       12 Mar 2016 #137

    Hi everyone, I'm back. Just catching up on all the activity. To recap what I've missed:


    WHEA_UNCORRECTABLE_ERROR (124)
    Hdwre failure or driver problem which makes hdwre appear as failed

    bucket 0x124 PCIe
    What other PCIe devices are installed besides Quadro GPU?

    Safe mode works fine.

    Need another Disk Management screenshot.

    Remove all items from startup (except Defender; AVG has been uninstalled previously)

    Update system specs as much as possible

    In 2 of 3 crashes the USB 3.0 eXtensible Host Controller is returning, in the third it is the Nvidia GPU.

    System never "actually" BSODs, yet we have crashes in the data. ( This was my suspicion - the system *is* crashing, but trying to recover - and eventually does, but it takes 2 hours - and Rob never sees an actual BSOD screen!)

    BIOS flashed with 3-8-16 update

    MEMTEST+86 will not be needed at this point.

    Kyhi's rescue disk is at the ready.

    Visual Design Studio is throwing errors (from an old demo?)

    Uninstall Daemon Tools, Visual Studio and all ASUS software (ASUS update will not uninstall-*.msi file missing) - done in Safe Mode with Revo

    Try pulling kbd out immediately after boot process

    Update USB drivers from ASUS website (2 of 3 crashes in 1st 10 seconds are relating to the Intel USB controller driver)

    Unable to install USB driver update in Safe Mode.

    Enabled Boot logging, went into a normal boot - waiting 2 hour now for results.

    Check for firmware update on the SSD

    Event Viewer: Collaborative processor power controls on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

    Waiting for a screenshot of the settings of the virtual memory once into normal desktop OS

    Based on time stamps, it appears we have about 1 hour to go...assuming the boot time is consistent now.

    Thanks guys for all your help!

    Several hours ago, we considered removing the Quadro from the equation and using the integrated graphics - is that a step we want to add in here at some point?

    EDIT: There is a way to install drivers using command prompt. Although, now that we are waiting for a boot to normal desktop OS, I guess that won't be needed.

    Also, essenbe wanted to know if you have a spare drive, in case we need to try out something he has in mind.




    Last edited by simrick; 12 Mar 2016 at 20:36. Reason: installing drivers using command prompt comment+spare drive
      My ComputerSystem Spec


  8. Posts : 164
    Windows 10 Version 1511 (10586.164)
    Thread Starter
       12 Mar 2016 #138

    I have a feeling there could be more going on than we might think. @RobH2, when you're booted please open control panel, click 'system' item, click 'Advanced system settings' at the left side of the screen, click 'advanced' tab, in the part 'Performance' click the button 'settings', click 'advanced' and click 'change' in the part of the virtual memory. Please make a screenshot of the settings of the virtual memory and post it.
    Ok, will do in one hour. Having dinner.
      My ComputerSystem Spec


  9. Posts : 8,193
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint
       12 Mar 2016 #139

    @simrick, according to his system specs, he is running Xeon's and I don't believe they have on board graphics.
    Intel Processor E5-2650 v3 (25M Cache, 2.30 GHz) Specifications
      My ComputersSystem Spec


  10. Posts : 26,485
    Windows10Pro 64Bit - Build 14393.1198
       12 Mar 2016 #140

    @simrick Rob still needs to RUN REVO after he gets to his Desktop to finish removing the rest of the files axe0 wanted removed.
    This is what Rob said he had problems removing from running Revo in Safe Mode.
    "Uninstalled Daemon Tools and some of the ASUS software. Could not remove ASUS Update in Safe Mode." I am thinking because Rob was in Safe Mode, it couldn't remove those files. Once Rob is on his desktop Revo should not have any problems removing those files. And letting Revo remove any traces in the registry also.
    Then Rob should try updating his USB drivers again, from the Desktop.

    Good luck with this problem, I am hoping Rob gets his computer booting up fast again!!! Mike.
      My ComputersSystem Spec


 
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