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  1.    29 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 14
    Windows 10

    Nov update failed. Media Creation Tool insists on USA not UK


    The November update failed through Windows update, twice; then I tried the Media Creation Tool using recommended settings back in December. It too failed, and in doing so did not quite revert back to how it was before. Eventually I got it sorted out. Since then I have identified and fixed two drivers that were at fault, one of which gave a BSOD following the failure just to prove itself.
    However, I am still on 10240, and would like to be up to date.
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    The Media Creation Tool - even the one downloaded from the Microsoft UK site, shows that it is English (United States). When I upgraded from Windows 7 to 10, all sorts of things in my PC got switched to US, and several parts including Cortana, would not work.
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    Currently EVERYTHING is set to UK, so far as all of the settings in Control Panel go - for all users including any new user. I do not want to update and have similar problems to my initial upgrade.

    However, if I change the recommended settings in the MCT and download the UK version, then run it, I am advised that it cannot keep my files and settings because my OS is different to the ISO.

    What is it that makes it think my PC is a US version? Is there a way that I can fix that?
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      My ComputerSystem Spec
  2.    29 Feb 2016 #2
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    From an elevated ("run as administrator") command prompt type:

    dism /online /get-intl

    Please post the results here.
      My ComputerSystem Spec
  3.    01 Mar 2016 #3
    Join Date : Dec 2015
    Posts : 6,428
    Windows10

    Issue may be with your iso, not pc.

    Do you have the N version of windows installed, or even a single language version?

    The iso must match the original.

    Then you just double click on iso, and run setup.exe.

    Also, when if you clean install it, it normally shows US on top box and you cannot change that, but you change to UK in second box and it just works.
      My ComputerSystem Spec
  4.    01 Mar 2016 #4
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,612
    Windows 10 IoT

    Download the Media creation Tool again, to get the latest version. If you have a saved copy from before and run it, it will just download the older release of Windows 10. When you run it, remove checkmark in the checkbox for use recommended settings. Then you can select what ever language you want. If you don't, its just going to select the language to match what's installed now. Then clean install the version that matches what you got via the free upgrade. If it's Home install home, Pro install pro etc. Install the correct version and it will activate with your digital entitlement. Just click skip when asked for a key.
      My ComputerSystem Spec
  5.    01 Mar 2016 #5

    I concur with alpha...
    just to explain - the language you see on the details tab of the exe is merely that used by the compiler and does not affect the installation language (eg. I compile my apps as "Language Neutral") - within the English-International ISO, setup.exe is also compiled as en-US yet installs en-GB just fine.
      My ComputerSystem Spec
  6.    03 Mar 2016 #6
    Join Date : Feb 2016
    Posts : 14
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    From an elevated ("run as administrator") command prompt type:

    dism /online /get-intl

    Please post the results here.
    Code:
    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>dism /online /get-intl
    
    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384
    
    Image Version: 10.0.10240.16384
    
    Reporting online international settings.
    
    Default system UI language : en-US
    System locale : en-GB
    Default time zone : GMT Standard Time
    Active keyboard(s) : 0809:00000809
    Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
    
    Installed language(s): en-GB
      Type : Partially localized language, MUI type.
      Fallback Languages en-US
    Installed language(s): en-US
      Type : Fully localized language.
    
    The operation completed successfully.
    
    C:\WINDOWS\system32>
    Thank you for showing me where to find this, which explains my predicament.
    Well, as you surmised, it is a US ISO, so I am stuffed. I have to download and install the US version, which means my languages will be messed with again.

    That would be Dell causing havoc yet again. Every little thing I come across that causes a problem with Windows 10 has been down to them and their non standard installations. They sold me this as a UK Laptop, with a UK Keyboard. Was it cheaper for them to install it using a US ISO? Sorry, just venting.
    Last edited by Fellwalker; 03 Mar 2016 at 14:04. Reason: thanks
      My ComputerSystem Spec
  7.    03 Mar 2016 #7
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,612
    Windows 10 IoT

    You should be able to download and install English US. As far as I know keys are version specific but not language specific. Other than maybe the Single Language version. Just remove the checkmark in the check box for use recommended settings. Once you do that you can download any ISO you want from the listed options in any of the supported languages you want.
      My ComputerSystem Spec
  8.    03 Mar 2016 #8
    Join Date : Feb 2016
    Posts : 14
    Windows 10
    Thread Starter

    Quote Originally Posted by alphanumeric View Post
    You should be able to download and install English US. As far as I know keys are version specific but not language specific. Other than maybe the Single Language version. Just remove the checkmark in the check box for use recommended settings. Once you do that you can download any ISO you want from the listed options in any of the supported languages you want.
    Thanks for trying to help.
    The option i'm given is US. I can download that, and based on my initial upgrade experience, it will change several settings to US from UK.
    When i did the other route of changing from the recommended option to uk, the ISO downloaded and i could start the upgrade. However, the option to keep files and settings is greyed out. the only way the upgrade to uk can be done is as a fresh install, which i do not want.
    I basically have to suck it up and TRY an in place upgrade to the US ISO and hope it works smoothly.
      My ComputerSystem Spec
  9.    03 Mar 2016 #9
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,612
    Windows 10 IoT

    Ok, I'm with you now, you don't want to lose anything. A clean install is going to be you last option.
      My ComputerSystem Spec
  10.    03 Mar 2016 #10
    Join Date : Dec 2015
    Posts : 6,428
    Windows10

    Quote Originally Posted by Fellwalker View Post
    Thanks for trying to help.
    The option i'm given is US. I can download that, and based on my initial upgrade experience, it will change several settings to US from UK.
    When i did the other route of changing from the recommended option to uk, the ISO downloaded and i could start the upgrade. However, the option to keep files and settings is greyed out. the only way the upgrade to uk can be done is as a fresh install, which i do not want.
    I basically have to suck it up and TRY an in place upgrade to the US ISO and hope it works smoothly.
    Something does not seem quite right here I think. You haven't downloaded the N (EU) version by any chance and trying to upgrade a normal version by any chance?

    However using US iso and changing setting should work fine.
      My ComputerSystem Spec

 
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