dvd drive not reconized


  1. Posts : 1
    windows 10
       #1

    dvd drive not reconized


    Error message says module not installed. After upgrading i was supposed to receive KB3051704 update to correct this problem. Is that what's wrong or something else. Please help. I need to be able to use the dvd drive. I never received the update.
    Last edited by deacon; 24 Feb 2016 at 20:44. Reason: adding
      My Computer


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    Go to Resolution 5 of this Microsoft article.................Your CD or DVD drive is not recognized by Windows or other programs
    https://support.microsoft.com/en-us/kb/314060

    ****Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
      My Computer


 

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