Windows 10: We couldn't complete the updates (KB3135173)

  1.    23 Feb 2016 #1

    We couldn't complete the updates (KB3135173)


    Hello,

    I tried installing update KB3135173. When I restarted after downloading the update, it gave me this message on the BIOS splash screen:

    Fatal Error C00000D4 applying update operation 872 of 50659 (InkDiv.dll)
    Then, when showing the Windows 10 start animation, it mentioned:
    We couldn't complete the updates
    Rolling back changes
    This happens everytime I (re)start the computer and it is kind of annoying.

    Any help is greatly appreciated.
    Thanks!
      My ComputerSystem Spec

  2.    24 Feb 2016 #2

    Hi, just a thought. Check inkdiv.dll exists:

    C:\Program Files\Common Files\microsoft shared\ink\InkDiv.dll

    Also (a wild guess) see if Settings, Speech, Inking and Typing shows anything odd.

    After that I'd suggest trying
    SFC /Scannow
    from an elevated (admin) command prompt and post result.
    (Windows key + X, click Command prompt (admin) )

    MS's answer (didn't work):
    Fatal Error C00000D4 applying update operation 872 of 50659 - Microsoft Community
      My ComputerSystem Spec

  3.    24 Feb 2016 #3

    Yes, the file exists. I will start a sfc /scannow prompt now.
      My ComputerSystem Spec

  4.    25 Feb 2016 #4

    The scan mentioned everything was OK.
      My ComputerSystem Spec

  5.    25 Feb 2016 #5
      My ComputerSystem Spec

  6.    26 Feb 2016 #6

    Clean install from the media creation tool.
      My ComputerSystem Spec


 

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