1.    14 Feb 2016 #1
    Join Date : Sep 2015
    Posts : 4
    Windows 10

    Win 10 previously activated, now it's not !!


    Hi folks and guru's etc.

    Strange problem for me. Upgraded from Win 7 Professional last August, not long after Win 10 was released. Went ok at the time, any issues I had were soon resolved. Until last week that is. Not sure if it was an update that done this to my aging PC, but I've gone from being Activated to Un-Activated.

    Couldn't find an answer so ended up on the Microsoft forum speaking to a relatively helpful chap, who more or less didn't really help me at all but gave me a UK phone number to call regarding my issue. He was unable to explain how my PC had basically gone backwards and unable to be activated. I've not yet phoned this number but might be forced to if I can't find an answer.

    The error code I'm getting when trying to re-activate my license is 0xC004f210 and it won't allow me to do the activation. Wonder if anyone else has come across a similar issue and was able to resolve it ?

    rgds,

    Brian
      My ComputerSystem Spec
  2.    14 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    ....................it won't allow me to do the activation..........................
    How did you try to activate ? What method ?

    Have you tried this way ?.............................
    Right click at the Start button > left side, click Settings > select Update & Security > left side, click Activation > right side, click Change product key > then type in your Win 7 Pro product key.
      My ComputerSystem Spec
  3.    14 Feb 2016 #3
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    Brian, you have all the facts. Call that MS number that was given to you. They can help you better than we could.
      My ComputerSystem Spec
  4.    14 Feb 2016 #4
    Join Date : Sep 2015
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    ....................it won't allow me to do the activation..........................
    How did you try to activate ? What method ?

    Have you tried this way ?.............................
    Right click at the Start button > left side, click Settings > select Update & Security > left side, click Activation > right side, click Change product key > then type in your Win 7 Pro product key.
    I've tried entering my previous Windows 7 license key but it doesn't work and I get a different error code - 0xc002001b - instead.
      My ComputerSystem Spec
  5.    14 Feb 2016 #5
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by weescotsman View Post
    I've tried entering my previous Windows 7 license key but it doesn't work and I get a different error code - 0xc002001b - instead.
    Sorry to hear that.
    Might as well try the phone.
      My ComputerSystem Spec
  6.    15 Feb 2016 #6
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    From an elevated ("run as administrator") command prompt, please run:

    slmgr /dlv

    Please post the result window here. There won't be any uniquely identifying info on it, so you don't have to blank anything out. If you see something about KMS activation in the results, that is your problem. You want to see something about RETAIL channel.

    Quote Originally Posted by whs View Post
    Brian, you have all the facts. Call that MS number that was given to you. They can help you better than we could.
    I would disagree. This forum has provided plenty of answers after Microsoft has failed to help via phone support. It seems like the only reason you are on this forum is to tell people to go back to Windows 7 and ask Microsoft for help.
      My ComputerSystem Spec
  7.    15 Feb 2016 #7
    Join Date : Oct 2014
    Posts : 941
    Windows 8.1, Win10Pro

    Quote Originally Posted by NavyLCDR View Post
    ...This forum has provided plenty of answers after Microsoft has failed to help via phone support...
    I would strongly agree with you on this!

    Recently, I did a clean-install of 10586 on a laptop and after install, could not activate using the Win7 product key.

    I contacted MS twice about this, and in both cases, the IDIOTS at MS told me that you can not use a Win7 product key to activate Win10 -- even though, in both calls, I told them clearly that I was running release 1151, build 10586.104.

    The ONLY thing that fixed it was help that folks provided me on this forum!
      My ComputerSystem Spec
  8.    15 Feb 2016 #8
    Join Date : Aug 2015
    jakarta
    Posts : 62
    Windows10 pro x64,Version 1607 build 14393.577

    hmm..strange indeed. well, i just fresh installed windows 10 x86. kinda downgrade from windows 10 x64. and i activated directlly from setting/activation and work. its 1155 version.
    while installing i even skip typing windows product key, since before i downgrade i read from setting/activation, thats my windows is activated with digital entitlement.
    my previous windows are windows 7.
      My ComputerSystem Spec
  9.    15 Feb 2016 #9
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    I would disagree. This forum has provided plenty of answers after Microsoft has failed to help via phone support. It seems like the only reason you are on this forum is to tell people to go back to Windows 7 and ask Microsoft for help.
    I prefer the shortest and most practical way to solve a problem. No need to wade thru many postings on a forum when the problem can be solved with 1 phone call. And why would someone who has a perfectly well running Windows 7 upgrade to W10 with no gain.
      My ComputerSystem Spec
  10.    15 Feb 2016 #10
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Quote Originally Posted by whs View Post
    I prefer the shortest and most practical way to solve a problem. No need to wade thru many postings on a forum when the problem can be solved with 1 phone call. And why would someone who has a perfectly well running Windows 7 upgrade to W10 with no gain.
    I suppose you could be right. We are likely not to see any posts on this forum by the people who have called Microsoft and solved their problem in one phone call - we will only see posts here from those that didn't.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Win 10 Th 2 Automatically Reinstalls All Previously-Removed Apps
48084 Read more: http://news.softpedia.com/news/windows-10-threshold-2-automatically-reinstalls-all-previously-removed-apps-496165.shtml?utm_content=buffer3b3f8&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
Windows 10 News
Solved install 32 windows 10 on previously installed 64 bit version
I upgraded a PC from windows 64 bit W8 to W10 64bit but some old software I have only runs on W10 32 bit. can I reinstall W10 32 bit, or restore the PC to windows 8 64 bit and then upgrade to W10 32 bit. thanks
Virtualization
How do I reinstall a previously uninstalled driver?
I was forced to uninstall the Lenovo power management driver from my laptop because it was giving me blue screens (I believe it used to happen when the display was meant to go to sleep). This means that I now have no power management and the fan...
Drivers and Hardware
What happens when you clean install, having previously upgraded to Pro
I upgraded from Win 7 Home Premium to Windows 10 Home through the usual method, but I wanted to clean install, so I used Microsofts tool for creating install media and made a windows home usb stick and clean installed from that. Activation worked...
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:45.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums