Windows 10: Windows 10 Pro updates Solved

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  1.    01 Feb 2016 #1

    Windows 10 Pro updates


    Win 10 has worked perfectly until a few days ago, when I got this message:
    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073b01). This message persist.
    I have run the update trouble shooter, scanned for malware and virus's, cleaned all junk, all to no avail.
    Any help would be greatly appreciated.
    Graeme
      My ComputerSystem Spec


  2. Posts : 2,335
    64bit Win 10 Pro ver 1703 Build 15063.296
       02 Feb 2016 #2

    Hello Graeme

    Can you identify which updates have failed? One way to do this is to look in the Advanced options on Windows Update and then look in view your update history.

    Click image for larger version. 

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      My ComputerSystem Spec


  3. Posts : 4,765
    windows 10 Home threshold2
       02 Feb 2016 #3

    Graeme2015 said: View Post
    Win 10 has worked perfectly until a few days ago, when I got this message:
    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073b01). This message persist.
    I have run the update trouble shooter, scanned for malware and virus's, cleaned all junk, all to no avail.
    Any help would be greatly appreciated.
    Graeme
    Which Win 10 version do you have ?
    Version 10240 or 10586 ?
      My ComputerSystem Spec


  4. Posts : 238
    Win 10 Pro Build 1703 15063.296
       02 Feb 2016 #4

    I have the exact same issue with Win 10 Pro 1511 10586.0
    As soon as the updates run ( the ones that were installed on or about the 6 January and then again on or about the 13th and then again very recently ( taking my PC to version. 10586.71)
    The following are a list of the issues that appear, not always all of them.

    (1) the by now infamous loss of the Start menu
    (2) The equally infamous loss of access the MS Edge
    (3) The loss of apps such as calculator, Notifications
    (4) Slow PC response.
    (5) Then the final blow is when IE 11 stops working also.

    The last time this happened after the updates on 13th January 2016, I could no longer access my MS account, or the backup and restore pages on settings. It is what led me to do a complete re-install after using the in-built Administrator account to delete all traces of the old profiles, absolutely everything short of a HDD reformat.

    I have never seen any error messages though. I have seen updates fail to install but after a reboot they do install.
    When I run the SFC and DISM commands recommended no faults show up.
    The only way is to reset the PC, or go back to a previously stored restore point or the best of all is a complete new install from a ISO USB stick.
      My ComputerSystem Spec


  5. Posts : 4,765
    windows 10 Home threshold2
       02 Feb 2016 #5

    Graeme2015 said: View Post
    Win 10 has worked perfectly until a few days ago
    Do a system restore. Pick a date more than " a few days ago " as your restore point.
    System Restore Windows 10
      My ComputerSystem Spec

  6.    04 Feb 2016 #6

    Graeme2015 said: View Post
    Win 10 has worked perfectly until a few days ago, when I got this message:
    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80073b01). This message persist.
    I have run the update trouble shooter, scanned for malware and virus's, cleaned all junk, all to no avail.
    Any help would be greatly appreciated.
    Graeme
    Thank you philc43 for your answer. There are no updates that have failed. I have run sfc, and it finds files that needed repair, but failed to repair them all. I am dreading a reset, as I would have to reinstall all of my software, but I am running out of choices. Graeme
      My ComputerSystem Spec


  7. Posts : 2,335
    64bit Win 10 Pro ver 1703 Build 15063.296
       04 Feb 2016 #7

    Graeme2015 said:
    Thank you philc43 for your answer. There are no updates that have failed. I have run sfc, and it finds files that needed repair, but failed to repair them all. I am dreading a reset, as I would have to reinstall all of my software, but I am running out of choices. Graeme
    Your welcome! Don't be too disheartened. There are some known problems with sfc at the moment with one file being reported as failing to repair. This can happen if you have an NVidia graphics card. If you wanted me to check the CBS log file for you from the sfc scan I am happy to do that if you attach it to your post.
      My ComputerSystem Spec


  8. Posts : 4,765
    windows 10 Home threshold2
       04 Feb 2016 #8

    Graeme2015 said: View Post
    Thank you philc43 for your answer. There are no updates that have failed. I have run sfc, and it finds files that needed repair, but failed to repair them all. I am dreading a reset, as I would have to reinstall all of my software, but I am running out of choices. Graeme
    I asked you to run a system restore in Post #5, but you do not respond.

    I'll answer this last issue. It's up to you to decide if you want to try it or not....................

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.

    If it reports operation successful, run the sfc /scannow again.
      My ComputerSystem Spec

  9.    04 Feb 2016 #9

    davidhk said: View Post
    I asked you to run a system restore in Post #5, but you do not respond.

    I'll answer this last issue. It's up to you to decide if you want to try it or not....................

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.

    If it reports operation successful, run the sfc /scannow again.
    Thank you davidhk. sorry for the delay in answering. I did as you suggested, and the scans completed successfully. However the problem remains. I will now do the system restore again, as the first time, it did not complete successfully. Will turn off AV, and try again.
    Thank you once again. Graeme
      My ComputerSystem Spec


  10. Posts : 4,765
    windows 10 Home threshold2
       04 Feb 2016 #10

    You still have not answered which Windows 10 version you have.
    10240 or 10586 ?
      My ComputerSystem Spec


 
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