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  1.    21 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 10
    Windows 10

    Windows Update Error Code 0x8024002e


    I have had quite a lot of problems trying to get Windows Update to work. I first noticed it when I couldn't get Windows Defender to update and realized that Windows Update didn't work. I've tried a number of recommended actions (Windows Update Troubleshooter, Reset_Reregister_Windows_Update_Components.bat), but nothing seems to be clearing up the problem. Does anyone have any ideas?
      My ComputerSystem Spec
  2.    22 Jan 2016 #2
    Join Date : Oct 2015
    Chandigarh,India
    Posts : 307
    Windows 10

    0x8024002E WU_E_
    WU_DISABLED
    Non-managed server access is disallowed.
    https://technet.microsoft.com/en-us/...or=-2147217396
    Is the Windows update service disabled?
    or
    There might be a malware that is blocking WU
      My ComputerSystem Spec
  3.    22 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by Sumitdhiman View Post
    0x8024002E WU_E_
    WU_DISABLED
    Non-managed server access is disallowed.
    https://technet.microsoft.com/en-us/...or=-2147217396
    Is the Windows update service disabled?
    or
    There might be a malware that is blocking WU
    I'm sure that there's some kind of virus in the computer, but every scan that I run shows nothing. I've run McAfee, Spybot and Windows Security, but they don't detect anything. I get a message like:

    Click image for larger version. 

Name:	2016_01_22_14_21_471.png 
Views:	27 
Size:	23.3 KB 
ID:	60043

    So I'm dealing with that problem too. Apparently, I've had this update problem for quite some time. I switch to Windows 10 late last summer and when I go to see the history of Windows update it doesn't show any updates ever. I'm at a loss as to what to do about this virus when everything I try doesn't "see" it. Any thoughts>
      My ComputerSystem Spec
  4.    22 Jan 2016 #4
    Join Date : Oct 2015
    Chandigarh,India
    Posts : 307
    Windows 10

    I suspect that is the root cause of problem.
    Malwarebytes | Free Anti-Malware Detection

    Run the free version and check if it finds some sort of malware.If it does, then remove them.
      My ComputerSystem Spec
  5.    22 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by Sumitdhiman View Post
    I suspect that is the root cause of problem.
    Malwarebytes | Free Anti-Malware Detection

    Run the free version and check if it finds some sort of malware.If it does, then remove them.
    I did run the recommended programs and there were quite a few files/cookies that the software removed and I don't seem to be getting the same problems, but Windows will still not update.
      My ComputerSystem Spec
  6.    22 Jan 2016 #6
    Join Date : Oct 2015
    Chandigarh,India
    Posts : 307
    Windows 10

    type in services.msc in run dialog box and check if the service named windows update service is disabled?
      My ComputerSystem Spec
  7.    22 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by Sumitdhiman View Post
    type in services.msc in run dialog box and check if the service named windows update service is disabled?
    The services is says that Windows Update is set on "automatic" and it's "running'>
      My ComputerSystem Spec
  8.    23 Jan 2016 #8
    Join Date : Oct 2015
    Chandigarh,India
    Posts : 307
    Windows 10

    Quote Originally Posted by laramietim View Post
    The services is says that Windows Update is set on "automatic" and it's "running'>
    Please do a reset of windows updates using this and check if it helps:
    https://www.tenforums.com/tutorials/2...ws-10-a-4.html
      My ComputerSystem Spec
  9.    23 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by Sumitdhiman View Post
    Please do a reset of windows updates using this and check if it helps:
    https://www.tenforums.com/tutorials/2...ws-10-a-4.html
    I went through the procedure to reset windows updates and it looked like it was successful (there were a lot of lines of actions that showed up but they went by too fast to write them down). I checked to see if Windows Update was running and it was, but I still get the error 0x8024002e when I try to update Windows.
      My ComputerSystem Spec
  10.    24 Jan 2016 #10
    Join Date : Oct 2015
    Chandigarh,India
    Posts : 307
    Windows 10

    https://www.tenforums.com/tutorials/2...dows-10-a.html
    Do a system file check and see if any Integrity voilations are found
      My ComputerSystem Spec

 
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