Windows 10: Windows won't update, locks computer up

  1.    19 Jan 2016 #1

    Windows won't update, locks computer up

    I've been working on my wife's computer that has had Win10 for the last several months. Her computer completely refuses to update Windows anymore. The updates will get stuck downloading at 0% even overnight and it uses up so much of the system resources that the computer slows to a crawl, taking ages to respond to any action, if it does at all.

    Things I've tried:

    1) Clearing out the Software Distribution folder
    2) System restore
    3) Windows update troubleshooter
    4) Completely reinstalling Win10 via the Reset option in the Recovery menu (choosing to delete all files and programs)

    The computer still locks up when trying to download any Win10 updates. The computer is a reasonably new desktop with 16GB of RAM and an AMD 8-core processor (I can get the more specific specs off of it if necessary).

    Thanks in advance for your help.
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       19 Jan 2016 #2

    Use your computer > download Win 10 version 10586 iso file >burn it to a bootable DVD or USB.
    Take the bootable media to your wife's computer > use the F key ( possibly F12 key ) to access the boot order > set the boot order to boot from DVD or USB, depending which media you will be using > insert the bootable media > restart computer.

    Installation should begin.
    You might be asked for product key > use the Skip option and continue.
    Activation will be automatic after successful install.

    You can use one of the 2 links below to download the iso file :

    Media Creation Tool (MCT)

    Tech Bench
      My ComputerSystem Spec

  3.    19 Jan 2016 #3

    I will give it a try and post back with the results. Thanks!
      My ComputerSystem Spec

  4. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       19 Jan 2016 #4

    dlinden said: View Post
    I will give it a try and post back with the results. Thanks!
    Make sure the ISO you are downloading is the same correct version of your wife's Windows 10 such as :
    Bit version, such as 32-bit or 64-bit
    Windows edition
      My ComputerSystem Spec


Related Threads
This has been happening for the last week. I need to know which update it rode in on so I can remove it. It is very irritating just like the Windows 8 to 8.1 forced update notification. 50781 I have my system set to only notify me about...
No Password, but Microsoft locks me out of my computer in User Accounts and Family Safety
I've setup this computer for the primary user to not have a password. However, upon creating a Microsoft account, the system AUTOMATICALLY changed my account from Local to MS. Of course, using KeePass, we created a secure account with an unknown...
Hello. Plz help me!! I have windows 8.1 and I DON'T want windows 10. It is already downloading. I can see green downloading bar in windows update. I had w10 but it was so buggy that I don't want it again. How do I stop is downloading? Plz help, I'm...
As per subject, using Chrome or Windows Edge, if I play a Facebook video, more often than not, the computer locks up and I need to do a hard shutdown. Have manually installed latest driver for AMD Video card, does anyone have any ideas of how to...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:12.
Find Us