1.    09 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 2
    10

    Had to clean install after a corrupt upgrade, how do I re-obtain a key


    Hey guys,

    I have a laptop that was originally on Windows 8.1. I upgraded it to Windows 10 recently, however there were a variety of deeply embedded issues. I tried every troubleshooting method I could find, tried to revert back to 8.1, and tried to repair and reset Windows 10. Nothing was working, so I had to use installation media from doing a clean install on my PC to install a fresh version of Windows 10 on my laptop.

    I was forced to format the hard drive, and delete all the partitions to even get the clean install to work (the upgrade did a real number on my initial system), and because of this I'm now unable to activate Windows 10. The upgrade was the Home edition, and I clean installed the Home N edition (as far as I'm aware there's little to no difference). I made a note of the product key that was listed in the upgraded 10 before the clean install, which I assume was my product key from 8.1 that carried over, as it is 20 characters long and not 25.

    Is there any way I can activate my clean installed Windows 10 Home N in this situation?
      My ComputerSystem Spec
  2.    09 Jan 2016 #2
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,182
    Windows 10 Home

    Quote Originally Posted by Iarehealer View Post
    .... The upgrade was the Home edition, and I clean installed the Home N edition (as far as I'm aware there's little to no difference). ...
    That's the fly in your ointment! You established a digital entitlement to the (non-N) Home edition when you first upgraded. You need to have that same edition to do clean install and have it instantly recognized and activated by MS activation servers without providing a product key (or insert original Win 8.1 product key for activation).

    There may be little difference between the 2 editions as far as you and I are concerned but it's a significant difference to the MS activation servers.

    You need to re-download the correct edition.

    P.S. - Welcome to TenForums!
      My ComputerSystem Spec
  3.    09 Jan 2016 #3
    Join Date : Jan 2016
    Posts : 2
    10
    Thread Starter

    Ah okay. I figured that would be the case. Luckily my product key for the Pro N edition allows me to use it on multiple devices (3 I think) because I'm a student and got it from Dreamspark. I didn't think it would work but my laptop is now saying it is activated and has updated to the Pro N edition.

    Thank you for the super fast response though, it is much appreciated and the information is very useful.
      My ComputerSystem Spec
  4.    09 Jan 2016 #4
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,182
    Windows 10 Home

    Quote Originally Posted by Iarehealer View Post
    Ah okay. I figured that would be the case. Luckily my product key for the Pro N edition allows me to use it on multiple devices (3 I think) because I'm a student and got it from Dreamspark. I didn't think it would work but my laptop is now saying it is activated and has updated to the Pro N edition.

    Thank you for the super fast response though, it is much appreciated and the information is very useful.
    Aha. Understood. You're quite welcome, Iarehealer, and good luck in your studies.
      My ComputerSystem Spec

 


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