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  1.    09 Jan 2016 #1
    Join Date : Oct 2015
    UK
    Posts : 21
    Windows 10

    Windows 10 Pro, version 1511, 10586 update fails multiple times


    I've tried to install this multiple times: Upgrade to Windows 10 Pro, version 1511, 10586

    Here's what I've done so far to try and fix:

    Code:
    sfc /scannow 
    multiple times as admin. No errors reported.
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    I've checked the Windows logs but didn't find anything.

    When Windows restarts I get the Windows logo, but it then goes to a blue screen and asks me if I want to restart, or reset my PC. I restart and then I get a message saying the update install failed.
      My ComputerSystem Spec
  2.    09 Jan 2016 #2
    Join Date : Dec 2015
    Posts : 5,416
    Windows10

    Try this if you have not tried it (you do not say)

    Download iso, click on it and run setup.exe.

    Windows 10
      My ComputerSystem Spec
  3.    09 Jan 2016 #3
    Join Date : Oct 2015
    UK
    Posts : 21
    Windows 10
    Thread Starter

    I should have mentioned I already have Windows 10, this is an update to it. Should I still download the ISO (I haven't tried this yet)?
      My ComputerSystem Spec
  4.    09 Jan 2016 #4
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,182
    Windows 10 Home

    Quote Originally Posted by chewlip View Post
    I should have mentioned I already have Windows 10, this is an update to it. Should I still download the ISO (I haven't tried this yet)?
    Welcome to TenForums, chewlip.

    Several folks here have reported that the Windows Update route (for this new build upgrade install) failed for not so obvious reasons and then it runs fine from the iso, so I would say yes.

    Per Cereberus' advice, running setup.exe from within Windows will do the upgrade, not a clean install, which is equivalent to what the Windows Update route is trying to do.

    My laptop (a Dell) took the upgrade through Windows Update just fine. However, my wife's (an Acer) would not - for her the iso upgrade route went off without one hitch.

    Do you have a complete backup, ideally a complete disk image, of your system saved on an external drive? This is highly recommended.
      My ComputerSystem Spec
  5.    09 Jan 2016 #5
    Join Date : Nov 2015
    Posts : 4,810
    windows 10 Home threshold2

    Quote Originally Posted by chewlip View Post
    I should have mentioned I already have Windows 10, this is an update to it. Should I still download the ISO (I haven't tried this yet)?
    What version of Windows 10 do you have running now ?
    Is it 10240 ?
    If yes, then you should follow the advice given to you and download the iso from either Media Creation Tool or Tech Bench.
    Then do an upgrade install by right click at the iso > click Mount > click Setup.exe.
    No product key is required.
    Activation is automatic.

    In case you don't know. To check you Windows 10 version : type winver in your search bar > Enter.
      My ComputerSystem Spec
  6.    09 Jan 2016 #6
    Join Date : Dec 2015
    Posts : 5,416
    Windows10

    Quote Originally Posted by davidhk View Post
    What version of Windows 10 do you have running now ?
    Is it 10240 ?
    If yes, then you should follow the advice given to you and download the iso from either Media Creation Tool or Tech Bench.
    Then do an upgrade install by right click at the iso > click Mount > click Setup.exe.
    No product key is required.
    Activation is automatic.

    In case you don't know. To check you Windows 10 version : type winver in your search bar > Enter.
    OP is trying to upgrade to 10586. It does not matter if 10240 or old OS is being used (so long as valid). The iso will upgrade in either case.
      My ComputerSystem Spec
  7.    09 Jan 2016 #7
    Join Date : Nov 2015
    Posts : 4,810
    windows 10 Home threshold2

    Quote Originally Posted by cereberus View Post
    The iso will upgrade in either case.
    Who said it will not ?
      My ComputerSystem Spec
  8.    09 Jan 2016 #8
    Join Date : Oct 2015
    UK
    Posts : 21
    Windows 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    What version of Windows 10 do you have running now ?
    Is it 10240 ?
    If yes, then you should follow the advice given to you and download the iso from either Media Creation Tool or Tech Bench.
    Then do an upgrade install by right click at the iso > click Mount > click Setup.exe.
    No product key is required.
    Activation is automatic.

    In case you don't know. To check you Windows 10 version : type winver in your search bar > Enter.
    It says Windows 10.0 (Build 10240)
      My ComputerSystem Spec
  9.    09 Jan 2016 #9
    Join Date : Nov 2015
    Posts : 4,810
    windows 10 Home threshold2

    Quote Originally Posted by chewlip View Post
    It says Windows 10.0 (Build 10240)
    Thank you.
    You need to upgrade to 10586.
    Use the suggestions given to you in this thread.

    ISO download links .......................
    Media Creation Tool ( MCT )
    https://www.microsoft.com/en-us/soft...load/windows10

    Tech Bench
    https://www.microsoft.com/en-us/soft...load/techbench


    Good luck.
      My ComputerSystem Spec
  10.    09 Jan 2016 #10
    Join Date : Nov 2015
    Posts : 4,810
    windows 10 Home threshold2

    Using MCT as example................
    Download the Tool and run it.
    Then select
    Create installation media for another PC
    That will begin downloading the ISO file to your computer.
    When download is completed, RIGHT click at the ISO > click Mount > click Setup.exe.
    That will begin installing Windows 10.
    You have the choice of keeping settings, files and apps, or keeping nothing.
    No product key is required.
    Activation will be automatic.
      My ComputerSystem Spec

 
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