Windows 10 won't upgrade, any ideas?

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  1. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #21

    My winver shows the correct version. No idea what is wrong with yours.

    RE : system specs
    At the top of the forum page, click User CP > left side, click Edit System Spec
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  2. Posts : 1,567
    Windows 10 Pro
       #22

    glennc said:
    That is another computer and don't know how/haven't listed another system spec.
    Mille Grazie
    That's covered in the Tutorial at this link: System Specs - Fill in at Ten Forums
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  3. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #23

    Word Man said:
    That's covered in the Tutorial at this link: System Specs - Fill in at Ten Forums
    Is there a compulsion here that we must quote the forums' tutorials ?

    What's wrong with answering the question in one's own words ?
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  4. Posts : 1,567
    Windows 10 Pro
       #24

    davidhk said:
    Is there a compulsion here that we must quote the forums' tutorials ?

    What's wrong with answering the question in one's own words ?
    IMO, either approach has it's potential advantages or disadvantages. I see nothing wrong with either nor any reason to characterize either choice as a "compulsion". The fact that it took me in excess of 7 minutes to compose my response while I tended to multiple tasks may have confused you about the post sequencing. If that's the case, I apologize for complicating things and wish you a nice day.
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  5. Posts : 215
    Windows 10 Home
    Thread Starter
       #25

    Hope someone has an idea of what my problem is. Wait, that doesn't sound right.... What my computer's problem is !
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  6. Posts : 5,478
    2004
       #26

    glennc said:
    Hope someone has an idea of what my problem is. Wait, that doesn't sound right.... What my computer's problem is !
    Your problem is you aren't using the correct ISO.

    Why not check the creation date before you start the upgrade again? If you are using the ISO you downloaded within the last day the it will upgrade you to 1511 or fail.

    If you use an old ISO with build 10240 is will do a repair install (and you'll then get all the old updates from Windows update again).

    From this thread it seems 2x you have done a repair install. Perhaps you should delete all windows 10 ISO you have (just to be sure) and download again from the links @davidhk gave you (or at least check the date). There is other ways to be more certain what an ISO contains but the date is a pretty good start.

    Anyway, just a thought - happy new year to you both...
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  7. Posts : 215
    Windows 10 Home
    Thread Starter
       #27

    lx07 said:
    Your problem is you aren't using the correct ISO.

    Why not check the creation date before you start the upgrade again? If you are using the ISO you downloaded within the last day the it will upgrade you to 1511 or fail.

    If you use an old ISO with build 10240 is will do a repair install (and you'll then get all the old updates from Windows update again).

    From this thread it seems 2x you have done a repair install. Perhaps you should delete all windows 10 ISO you have (just to be sure) and download again from the links @davidhk gave you (or at least check the date). There is other ways to be more certain what an ISO contains but the date is a pretty good start.

    Anyway, just a thought - happy new year to you both...
    Hello lx07,
    As your pointed out "Happy New Year" to you and to all the members! The ISO I previously downloaded and burned is dated 12/18/15.
    The image I downloaded last night from the links @davidhk are marked 12/18/15. Where might I try to locate a later version that might be the correct ISO? Thanks for your time and lending a hand!
    glennc
      My Computer


  8. Posts : 5,478
    2004
       #28

    It sounds like it should be correct. However lets make sure...

    Mount the iso (by double clicking on it), go to a command prompt and run this (command in red, assuming it is mounted at K)
    Code:
    C:\WINDOWS\system32>dism /get-wiminfo /wimfile:k:\sources\install.esd /index:1
    
    Deployment Image Servicing and Management tool
    Version: 10.0.10586.0
    
    Details for image : k:\x64\sources\install.esd
    
    Index : 1
    Name : Windows 10 Pro Technical Preview
    Description : Windows 10 Pro Technical Preview
    Size : 13,905,900,578 bytes
    WIM Bootable : No
    Architecture : x64
    Hal : <undefined>
    Version : 10.0.10586
    ServicePack Build : 0
    ServicePack Level : 0
    Edition : Professional
    Installation : Client
    ProductType : WinNT
    ProductSuite : Terminal Server
    System Root : WINDOWS
    Directories : 19312
    Files : 98317
    Created : 30-Oct-15 - 10:27:01
    Modified : 16-Nov-15 - 20:21:59
    Languages :
            en-US (Default)
    
    The operation completed successfully.
    
    C:\WINDOWS\system32>
    Try this tutorial if it isn't clear (you might have to change .esd to .wim in the command etc)...

    ISO - See what Language, Edition, and Architecture of Windows 10 - Windows 10 Forums

    Only run the upgrade again if your version is definitely 10586 where it says "Version" above :)
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  9. Posts : 215
    Windows 10 Home
    Thread Starter
       #29

    Thanks.....Enjoy.
    glennc
      My Computer


  10. Posts : 215
    Windows 10 Home
    Thread Starter
       #30

    I mounted the ISO and it came up as my DVD Drive (F:) ESD_ISO. I ran the command in an elevated command prompt and it happened so fast, suddenly there was a notepad window with a ton of stuff in it.
    I ejected the DVD Drive to clear the ISO and mounted it again and reran the commands and now I get error 3

    Windows 10 won't upgrade, any ideas?-capture5.png

    Most certainly can wait until the New Year, family coming over for dinner!
    Again I wish all who have helped and the membership as a whole, a Happy New Year!!
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