Windows 10 won't upgrade, any ideas?

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  1. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #11

    My apology.
    It's my fault. The error occurred when I copied and pasted the links from one source to another.

    Here is the link to MCT
    https://www.microsoft.com/en-us/soft...load/windows10

    As to the not specifying Windows Pro....... it is because the link includes BOTH the Home and the Pro version.
    If your Win 10 10240 is a Pro version, the installer will detect that and it will install the Pro version automatically.
    So, you will pick Windows 10.
      My Computer


  2. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #12

    Adding..................
    In light of the fact that you failed to use the links I posted has become clear that you were using an OLD Windows 10 bootable DVD that you have in trying to install the current version.
    That disk you have is for version 10240. THAT is why you ended up with 10240 after a waste of several hours.

    Please, next time put everything on the table so I know what to tell you.
      My Computer


  3. Posts : 215
    Windows 10 Home
    Thread Starter
       #13

    davidhk said:
    Adding..................
    In light of the fact that you failed to use the links I posted has become clear that you were using an OLD Windows 10 bootable DVD that you have in trying to install the current version.
    That disk you have is for version 10240. THAT is why you ended up with 10240 after a waste of several hours.

    Please, next time put everything on the table so I know what to tell you.
    I apologize for not specifying everything, yes I used a previously downloaded version that was downloaded after the big update to the new revision. I thought it was the new upgrade. I did indeed waste multiple hours. Glad to know the proper version to download and it will be the one marked Windows 10. I am sorry for unintentionally misleading you.
    Thanks
      My Computer


  4. Posts : 215
    Windows 10 Home
    Thread Starter
       #14

    Well, double checking your instructions after mounting the iso. It will be a late night!
      My Computer


  5. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #15

    glennc said:
    Well, double checking your instructions after mounting the iso. It will be a late night!
    Yes. It usually takes me 3 hours to install a new iso and I live in a city, not somewhere in the wilderness.
      My Computer


  6. Posts : 215
    Windows 10 Home
    Thread Starter
       #16

    Good Day davidhk,
    Well I followed the instructions to the letter. It certainly did something as new updates became available after the successful completion.
    Yet it still shows the wrong version. As a matter of fact, the displays that I see, do not match forum examples of About the Computer or winver. I've attached to show the difference

    Windows 10 won't upgrade, any ideas?-capture.pngWindows 10 won't upgrade, any ideas?-capture1.png

    Neither of these show the information that my wife's computer does in reference to version or build.
    Stuck!
    Last edited by glennc; 31 Dec 2015 at 08:25. Reason: display inserts properly
      My Computer


  7. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #17

    I am not sure what is going on anymore.
    How was it possible that you installed with the new iso files and still ended up with 10240.
    I am puzzled.

    You said there are new updates available. Please make sure they are installed, then wait and see what comes after that.

    Sorry.
      My Computer


  8. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #18

    By the way, it's time to update your system specs. It still says Win 7 Ultimate.
      My Computer


  9. Posts : 215
    Windows 10 Home
    Thread Starter
       #19

    davidhk said:
    I am not sure what is going on anymore.
    How was it possible that you installed with the new iso files and still ended up with 10240.
    I am puzzled.

    You said there are new updates available. Please make sure they are installed, then wait and see what comes after that.

    Sorry.
    Howdy,
    Yes very strange. My update history has been cleared except for the two updates installed after the completion.

    Windows 10 won't upgrade, any ideas?-capture2.png

    I ran check updates after these installed and nothing else was available. Does your winver and about computer not show the version number like mine?
    Immensely appreciative of your help!
    Maybe someone that has solved this problem may choose to answer and continue the process.
      My Computer


  10. Posts : 215
    Windows 10 Home
    Thread Starter
       #20

    davidhk said:
    By the way, it's time to update your system specs. It still says Win 7 Ultimate.
    That is another computer and don't know how/haven't listed another system spec.
    Mille Grazie
      My Computer


 

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